Findlay Honda Henderson - Service Center

Superb service special mention to my service advisor Andrew Tolentino. He is a great help. Andrew Tolentino. He is a great help. More

Turner was very helpful and pleasant to work with. He explained about the recall that was needed to be done on our car. Thank you! He explained about the recall that was needed to be done on our car. Thank you! More

Amazing service as always ! And absolutely excellent communication throughout every service appointment I have had since purchasing my 2024 Accord Hybrid !! Very professional And absolutely excellent communication throughout every service appointment I have had since purchasing my 2024 Accord Hybrid !! Very professional and friendly. Highly recommend! More

Just had my Honda CR-V serviced at Findlay in Henderson, NV. They always do a great job! Of course, the first person you are greeted by is the service representative. My representative was Kevin Suarez. NV. They always do a great job! Of course, the first person you are greeted by is the service representative. My representative was Kevin Suarez. He was very professional and on-the-ball. He followed my extra instructions to a tee! Ask for Kevin, you won't be disappointed! Ron K. - Henderson, NV More

Findlay Honda has maintained my vehicle for 15 years. Service is consistently excellent. Jeremy took care of me and is an excellent service consultant. Service is consistently excellent. Jeremy took care of me and is an excellent service consultant. More

Cole was great, very tentative very quick, paying attention to detail and understood the assignment in which what I needed done. He helped me with all my questions. attention to detail and understood the assignment in which what I needed done. He helped me with all my questions. More

Arrived without appointment for oil change greeted with a smile by Taylor Broadbent who processed my request and brought me up to date on current recommendations from Honda. Waited and work completed in less smile by Taylor Broadbent who processed my request and brought me up to date on current recommendations from Honda. Waited and work completed in less time than expected. I am confident when I visit this dealership that my needs will be met. More

Why bother getting an extended warranty when they will only find a way not to honor and make up excuses and say here is a 2000 dollar fix Nope only find a way not to honor and make up excuses and say here is a 2000 dollar fix Nope More

Customer service was great. Took car in for brake service without appt. They were able to provide the brake service anyway. Appreciate it! Took car in for brake service without appt. They were able to provide the brake service anyway. Appreciate it! More

made appointment at Findlay Honda for 12 noon. Expecting to be first inline since I had an appointment! | Showed up at 1150 am The service director informed me the service would take approximately Expecting to be first inline since I had an appointment! | Showed up at 1150 am The service director informed me the service would take approximately 1.5 hours. Hold the Phone! So from 1150 am I waited till 1: 30 pm to check on my car. They informed me they were still working on my car! So I looked out side and the car was still in the same spot I left it in. So went back to the service department to inquire about how my car was coming along! At this point he informed me it would be another 15 mins...... So I went back again at 2:30 pm they had just pulled the car into the service bay........ So after another hour went by so about 3:20 pm the car was finally ready! I had also informed the service director that I had another appointment scheduled that day for 3:pm. he said not a problem! Well it was a big problem! I was late for my dental appointment! That I had waited two weeks to get! So on my way out of the dealership I asked the service director what good are service appointments? He informed me that the appointments were for the dealerships benefit to see how much work was coming in that day! And I always thought Customer service was their priority! Not so! They're time is more important than the customers so keep that in mind if schedule and appointment! I feel the ( My time ) customers time is just as important as the dealerships time! I purchased an extended service contract when I bought my"NEW"2024 Honda Civic sport and I am seriously considering canceling this contract! Also I think I should mention they always ask if I speak English? Words are not enough to describe my frustration with Findlay Honda! Most Respectfully To Whom it may concern……. More