Carlos Siancas-Copello

They get the work timely done, accommodate availability. I have been going there for 18 years, in the last year or so it does seem like they are recommending a lot of service that I am not sure is necessar I have been going there for 18 years, in the last year or so it does seem like they are recommending a lot of service that I am not sure is necessary. I always felt. I could trust them in the past not to oversell or cheat me, but that seems to be changing. If it continues, I guess I will have to get my service done elsewhere. More

by ROEDERKK Verified Customer Verified Customer

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Great service very time efficient great to work with made the whole process super duper easy treated me the best 👍 the whole process super duper easy treated me the best 👍 More

by AUSTIN89052 Verified Customer Verified Customer

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I took my car for a windshield replacement and they make a mess, sketches that I did not have and some other issues…. Not good at all a mess, sketches that I did not have and some other issues…. Not good at all More

by Erica Verified Customer Verified Customer

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I wanted to share my experience with the service department. Before coming in, I called and spoke with someone who had no issue with my request to have a vehicle inspected and even scheduled me an department. Before coming in, I called and spoke with someone who had no issue with my request to have a vehicle inspected and even scheduled me an appointment. However, when I arrived, I was told there was no appointment on file, which was frustrating and confusing. During my visit, I interacted with Carlos in the service department. He did complete a basic inspection for me at no charge, which I appreciated. However, the interaction overall felt uncomfortable, as he came across as irritated and dismissive about my request. The vehicle I was having inspected had not had its transmission serviced yet, which was something I was concerned about. I specifically wanted to move forward with a CVT transmission service and was prepared to pay for it, but that request was turned down. As someone in the process of purchasing a vehicle, I was simply trying to be proactive and take care of an important maintenance item. It’s also worth mentioning that the vehicle had previously been serviced at this dealership, and I had every intention of continuing to use this location moving forward. However, after this experience, I chose another dealership instead, where I received excellent customer service. I hope this feedback helps improve communication and overall customer experience. More

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I’m always pleased with the service I receive any time my vehicle is in need of service, and this time Carlos and the service department held to the same professional, friendly, and attentive service I have vehicle is in need of service, and this time Carlos and the service department held to the same professional, friendly, and attentive service I have had in the past. Keep up the great work! More

by STLMPT5 Verified Customer Verified Customer

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I’ve always thought this is a fine dealership. The people are nice, the service with appointments is always prompt. It seems well run. And I’d like to give a special kudos to Carlos. He’s been my The people are nice, the service with appointments is always prompt. It seems well run. And I’d like to give a special kudos to Carlos. He’s been my service rep for my last couple of appointments, and I don’t think I’ve had a better one! More

by KEVONE Verified Customer Verified Customer

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Honda Henderson service department is always courteous and an efficient. Always a happy customer there. and an efficient. Always a happy customer there. More

by GRETCHEN413 Verified Customer Verified Customer

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Easy to work with - they have always given me good service. I have bought 3 Pilots from them. service. I have bought 3 Pilots from them. More

by VDANIELSON Verified Customer Verified Customer

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I always appreciate the quick service and timely communication. I have been a FINDLEY customer for over twenty years. communication. I have been a FINDLEY customer for over twenty years. More

by VDANIELSON Verified Customer Verified Customer

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Antonio was great, I came in for an oil change and everething went smooth. Thank you everething went smooth. Thank you More

by Juan Verified Customer Verified Customer

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