Findlay Toyota - Service Center

Service advisors and sales team never appeared to over sell services or products. They listen to me and are attentive to my family’s needs for reliable service and support sell services or products. They listen to me and are attentive to my family’s needs for reliable service and support More

Had great service personnel and their service is very fast also I like Matt Stanley he’s my service guy fast also I like Matt Stanley he’s my service guy More

First of all Xavier he does good Customer service knows take care. Me and Toyota always do a good job for me. Thank you very much, Toyota. take care. Me and Toyota always do a good job for me. Thank you very much, Toyota. More

I purchased my 2020 camry used 6 months after it rolled off the line. I have kept it at or above dealer recommend servicing at Findlay since day one. I have put 70k miles on it? And it runs like a dream. off the line. I have kept it at or above dealer recommend servicing at Findlay since day one. I have put 70k miles on it? And it runs like a dream. This last visit had unexpected issues which were covered by the extended warrantee I purchased with vehicle..nothing out of pocket, paid for rental car. I'm stoked. More

Love Toyotas have bought my last 5 cars there great service customers service number 1 the best service customers service number 1 the best More

Jordan Santos is the best person at Findlay Toyota to handle business. Jordan has a way to making people feel at home and apart of the Toyota family. Findlay Toyota on Eastgate is a first class organiza handle business. Jordan has a way to making people feel at home and apart of the Toyota family. Findlay Toyota on Eastgate is a first class organization with incredible service and a great family atmosphere. Thank You More

Jordan Santos was great, he was helpful, kind and assisted me with my issues. Thank you! Keep up the great work. assisted me with my issues. Thank you! Keep up the great work. More

Scheduling an appointment was easy. Maintenance requested was completed. Items to fix were mostly acceptable. Needing to balance already rotated tires seemed weird. It also seemed weird Maintenance requested was completed. Items to fix were mostly acceptable. Needing to balance already rotated tires seemed weird. It also seemed weird needing to do an alignment on tires after only 10k miles. I will be getting a second opinion about the balancing and alignment of tires to see if this was really necessary in the first place, as these were the ones that were on the car when I bought it brand new (i.e. with only 10 miles!) 1 year ago. Not to mention the 15 second spin on the balancing machine shouldn't have taken an extra hour to perform that was taken. Price for the air filter itself (just part price) seemed about $20 more than what I would've paid had I done it myself. Finally, the service person who handled my paperwork complained to me that his lunch was going to be cut short that day, because he needed to finalize my service and payment before he could go to lunch and it was taking longer than he expected. Overall, Findlay did what they were asked to do, but their service experience didn't seem like they remembered the "care" in Toyota Care both for me the customer and apparently also their employees since my rep was so worried he was going to lose time on his already short (30 minute) lunch break. If a company cannot care for their own staff, how can the customer trust them to really take care of them?! More

Good professional attitude and follow through. Salesman and finance person genuinely cared. Happy with my deal. Salesman and finance person genuinely cared. Happy with my deal. More

Excellent service. Only complaint about sales is that every time I bring the car in for service I get a sales call or text from a salesman I know nothing about. I don't Only complaint about sales is that every time I bring the car in for service I get a sales call or text from a salesman I know nothing about. I don't think this is a good way to get new customers. More