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Findlay Toyota - Service Center

Henderson, NV

4.6
2,352 Reviews

2,352 Reviews of Findlay Toyota - Service Center

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February 22, 2025

They fixed everything that needs to be fixed on my car everything was done right More

by MERIAM.CHAMPAGNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Findlay Toyota responded

Meriam, Thanks so much for sharing your experience with us. We appreciate your positive feedback. It's our goal to always provide the best service possible. Your satisfaction is our top priority, and we look forward to servicing your vehicle again soon.

February 22, 2025

Car was returned on time and all maintenance was completed. Waiting area was clean for all the customers waiting for vehicles. More

by MPVENSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Findlay Toyota responded

Thank you for your 5 star review. Your satisfaction is our top priority, and we look forward to serving you again in the future

February 22, 2025

Had several routine maintenance work completed. Shaun was service writer. Very helpful and friendly. Staff were informative. Ruben Floyd, a sales rep equally as friendly. More

by spunkmire2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Galicinao
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Floyd
Mar 06, 2025 -

Findlay Toyota responded

spunkmire2002, Thank you for your feedback and mentioning Shaun and Ruben's name. We're glad that they were both friendly and helpful and exceeded your expectations!

February 22, 2025

it took 3 hrs for a green service done. also the dealer only gave me 19% discount, even though I showed him the coupon at the beginning and empasized several times. More

by JICHUN.LI
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Maldonado
Feb 25, 2025 -

Findlay Toyota responded

Findlay Toyota was able to resolve the customers concerns and honored an additional service credit voucher .

February 22, 2025

Quick and amazing service. Good communication and timing. Was very informative on vehicles i was interested in. More

by DIANASANDU2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kai Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Findlay Toyota responded

Thanks so much for sharing your experience with us. We appreciate your positive feedback. It's our goal to always provide the best service possible. Your satisfaction is our top priority, and we look forward to servicing your vehicle again soon.

February 21, 2025

Brandon Snowden he’s great. I’ve never had a complaint with him so that’s all I have to say no complaints no issues. Everything‘s always been good. More

by RUBYNIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Snowden
Feb 21, 2025 -

Findlay Toyota responded

RUBYINIC, Thank you for mentioning Brandon Snowden in your review! He will be delighted to know his efforts made your experience special. Thank you for your feedback and we look forward to seeing you soon.

February 21, 2025

Quick service. Friendly staff. Great.waiting room. Do miss having someone go over the service report though. They used to do that. More

by Conniel36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maverik Bodnar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of person who took my money she was nice too.
Feb 21, 2025 -

Findlay Toyota responded

Conniel36, Thanks so much for taking the time to leave your review. Our customer’s feedback guides our business and helps us keep improving the services that we provide. Sharing your valuable feedback helps us to improve our processes and better serve our customers. We value you as our customer and look forward to servicing your vehicle again soon

February 21, 2025

Emilio provided excellent customer service, my experience was very easy and seamless. Emilio provided me with precise and accurate information. More

by Ang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Findlay Toyota responded

Hello Ang, Thank you for leaving your 5 star review and for mentioning Emilio's name. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

February 21, 2025

Findlay Toyota has great customer service. Everyone is friendly efficient and customer oriented. My favorite place to have my car serviced. Nice job everyone ! Continue the excellent service. More

by PBAKER39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Mckenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Sharp, Victoria Garcia
Feb 21, 2025 -

Findlay Toyota responded

PBaker39, Thank you for your kind words! We appreciate your support and are glad that we were able to meet your expectations. See you again soon.

February 21, 2025

All of you at Findlay Toyota are magnificent. I have been bringing my vehicle in for servicing since, I believe, 2021. Regardless of the mileage on my vehicle, I bring my vehicle in for servici More

by STEVEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phill Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Campuzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Findlay Toyota responded

Steveh We’re happy to see that you had a 5-Star experience, and that Phil Crabtree took excellent care of your service needs. We value you as our customer and appreciate your loyalty to our dealership. Your satisfaction is our top priority, and we look forward to servicing your vehicles again in the future.

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