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Findlay Toyota - Service Center

Henderson, NV

4.6
2,424 Reviews
Call Service Center (702) 566-2573

2,424 Reviews of Findlay Toyota - Service Center

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March 18, 2025

I had a wonderful experience ! Matt is a great service advisor he is always on point. I had an awful experience at Lexus which I explained and Toyota ended up finding the problem More

by TERESASELLSLV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2025 -

Findlay Toyota responded

Teresaasellslv, We appreciate your positive feedback – and glad to know that Matt was always on point and that we found your problem and fixed it. It is our goal to always provide the best service possible.

March 16, 2025

Excellent Salesman, Courteous, Professional, from sales, to finance rep, and to the delivery crew was awesome More

by jsmothers22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Fortunato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron May
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2025 -

Findlay Toyota responded

Hello Jsmothers22, Thank you for your feedback. We're glad to know that you had a 5 star sales experience with us. We appreciate your support and glad that we were able to meet your expectations. Thank you again for purchasing your vehicle at Findlay Toyota. We appreciated you stopping by.

March 16, 2025

Waited 2 hours for oil change even with appointment. Not happy at all.Is not normal. More

by VIVIRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Sharp
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Mar 19, 2025 -

Findlay Toyota responded

Hello Vivirs, Thank you for sharing your recent service experience with us. We're sorry that your wait time took longer than promised. We know your time is valuable and we apologize for the inconvenience this may have caused you. Your feedback helps us improve our processes and better serve our customers. We take all reviews seriously and are using them in our continuous improvement efforts. We value you as our customer and look forward to exceeding your expectations in the future.

March 16, 2025

Mr. Sepulveda's professional and courteous service was outstanding. Keep up the good work! Dave Gleen in sales is also great. More

by SANDIEGO818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emilio Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2025 -

Findlay Toyota responded

Sandiego818, Thank you for sharing your experience with us. We're glad that Mr. Sepulveda was able to exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

March 15, 2025

Steven Chapman is amazing always making sure that i have an awesome experience he is the reason I come to this location for all my service needs More

by TM.COSENTINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Campuzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maldonado
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Mar 19, 2025 -

Findlay Toyota responded

TM.Consentino, Thank you for sharing your experience with us and mentioning Steven Chapman's name. We're glad that he exceeded your expectations. If there’s anything else we can do to make your next visit even better, please let us know.,

March 15, 2025

I have always had good service from all attendents and the work done has always been excellent. More

by J-T-PITTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2025 -

Findlay Toyota responded

J-T-Pitts, Thank you for your feedback and for mentioning your service attendants. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon.

March 14, 2025

Richard was very helpful in explaining present and future service visits. Service was efficient and timely. More

by DOSCARSON0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Findlay Toyota responded

Doscarson0, Thank you for your positive review! We’re happy to know that Richard was helpful by explaining your services. We're glad that you had a good experience with us and we look forward to seeing you stop by again soon.

March 14, 2025

Emilio has been my advisor for a long time. Appreciate him. Always keeps me informed. More

by CAAJEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2025 -

Findlay Toyota responded

Caajeman, Thank you for your feedback. We’re glad to know that you have had a long relationship with your advisor Emilio, he's one of our best! .Your satisfaction is our top priority, and we look forward to servicing your vehicle again in the future. Thanks for stopping by .

March 10, 2025

Kevin at service depth went all out in finding needed warranty info for my 2001 Tundrax. He deserves a bonus! Thanks dude. Brian More

by BajaBrian
Recommend Dealer
Yes
Employees Worked With
Kevin Hanrahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Findlay Toyota responded

BajaBrian, Thank you for your feedback . We’re happy to see that you had a 5-Star experience with us. We appreciate knowing that Kevin helped find your warranty information and we look forward seeing you again soon.

March 06, 2025

Took care of my repair and gave great customer service to honor my request Thank you More

by Ethosofme
Recommend Dealer
Yes
Employees Worked With
Kevin Blum
Report | Print
Mar 07, 2025 -

Findlay Toyota responded

Thanks so much for sharing your experience with us. We appreciate your positive feedback. It's our goal to always provide the best service possible. Your satisfaction is our top priority, and we look forward to servicing your vehicle again soon.

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