Findlay Toyota - Service Center

While I do find the quality of service and repair to be satisfactory, the wait time is often much longer than estimated. While I used to solely utilize the Findlay Toyota service department for repairs and satisfactory, the wait time is often much longer than estimated. While I used to solely utilize the Findlay Toyota service department for repairs and routine maintenance, it seems beginning about 2-3 years ago additional service is ALWAYS recommended which winds up costing nearly $1K over my initial estimate. Because of these issues I have recently sought out other options for routine maintenance. More

very competentand work concious up reports all the time no further promlems with caror repairs no further promlems with caror repairs More

Appointment was kept and on time, and the tech listened to my concerns/answered my questions. I was sent an automated report with additional items required, but I did not get an explanation. I used to ge to my concerns/answered my questions. I was sent an automated report with additional items required, but I did not get an explanation. I used to get a friendly follow up call saying the truck was ready and if there are additional recommendations. More

From the initial call to schedule a service to working with service advisor everything goes smoothly with service advisor everything goes smoothly More

Very incompetent. Service department does not focus on service being done. A long time customer but the service and treating customer has gone down a lot. No longe Service department does not focus on service being done. A long time customer but the service and treating customer has gone down a lot. No longer providing a car wash after service is done. No longer a good dealership to have your Toyota worked on! More

As always, the service Dept. Is professional, accommodating and pleasant while helping me decide what service work to perform. If I could give them all 10 stars I would! In my Is professional, accommodating and pleasant while helping me decide what service work to perform. If I could give them all 10 stars I would! In my opinion the quality of work and timeliness is a reflection of the service leadership by Doug De La Cuesta, Chelsea Gerlak and service writers like Matt Stanley!! More

I HAVE A 2001 TOYOTA CAMRY THAT I BOUGHT NEW. EVERY 4000 MILES SINCE I BOUGHT THE CAMRY; I HAVE GOT A TUNE-UP AND INSPECTION. I ALWAYS GET DONE EXACTLY WHAT THE SERVICE DEPARTMENT RECOMMENDS FROM EVERY 4000 MILES SINCE I BOUGHT THE CAMRY; I HAVE GOT A TUNE-UP AND INSPECTION. I ALWAYS GET DONE EXACTLY WHAT THE SERVICE DEPARTMENT RECOMMENDS FROM THE INSPECTION. AS A RESULT OF ALWAYS HAVING DONE WHAT THE TOYOTA SERVICE DEPARTMENT RECOMMENDS; MY 2001 TOYOTA CAMRY THAT HAS 217,000 MILES ON IT RUNS AND DRIVES LIKE A NEW CAMRY. I HIGHLY RECOMMEND FINDLAY TOYOTA WHICH HAS EXPERT AND COMPETENT MECHANICS AND AN EFFECTIVE AND EFFICIENT SERVICE DEPARTMENT. More

Very pleased withe the service that we received from Findley Toyota. John Wong was very pleasant to work with and kept us informed as to the progress on our car. Also, it was very convenient to have U Findley Toyota. John Wong was very pleasant to work with and kept us informed as to the progress on our car. Also, it was very convenient to have Uber service as well as Toyota Rental. Thank You Philip and Vicky Roth More

Quality service given to us and the incharge was very accomodating to attend to all our inquiries. accomodating to attend to all our inquiries. More

Ron my service guy had my service done fast and came Ollie’s for me Ollie’s for me More