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Five Star Chevrolet

Carrollton, TX

4.9
1,458 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,458 reviews

April 29, 2022

My truck buying experience was easy, smooth and extremely professional. He was knowledgeable and treated me with respect, he made an impact on my decision to purchase a truck. More

by design817
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2022 -

Five Star Chevrolet responded

Hello design817, Congratulations on your new truck from Five Star Chevrolet. Lloyd and our staff are grateful for your business and endorsement. Complete satisfaction remains the goal. Reach us with technical or care questions at 972-389-6700. We are here to help you fully enjoy your Chevrolet. Best Regards, Alan Brown, General Manager

April 28, 2022

Thank you Dexter for your professionalism and helping me find the exact vehicle that we were looking for at the right price. We are excited about our 2021 Tahoe! I was sold on you from our very first contac More

by Ken D.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Kellough
Apr 29, 2022 -

Five Star Chevrolet responded

Hello Ken, On behalf of Dexter and the Five Star Chevrolet sales staff, thank you! We are grateful to call you our customer and your satisfaction continues to be the goal. As you begin enjoying your purchase, don't hesitate to call with questions to 972-389-6700 or stop by any time. Best Regards, Alan Brown, General Manager

April 27, 2022

The staff is very friendly and approachable. I had my 33 year old Oldsmobile Delta 88 in for service and they addressed all of my concerns. I feel like the service techs showed genuine care fo More

by Fburkle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Galan
Apr 28, 2022 -

Five Star Chevrolet responded

Hello Fburkle, Proper vehicle care is important as you have proven with your Delta 88. Thanks for allowing us to help you care for your car and please reach us again at 972-389-6700. Safe travels and please stay in touch. Best Regards, Chris Selbach, Service Director

April 25, 2022

The Experience At The Dealership Was Amazing! You Guy’s Have A Great Team! And I Appreciate Jomar for reaching out to me, after he heard about my dilemma with finding a new vehicle! Great Custom More

by Robin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jomar Montsanto
Apr 26, 2022 -

Five Star Chevrolet responded

Robin, Thank you for shopping at Five Star Chevrolet. We are excited to hear you love your new Tahoe. It is our goal to make it your best vehicle yet. Reach us at 972-389-6700 when you have technical or care questions. We want to help you fully enjoy your ride. Best Regards, Alan Brown, General Manager

April 24, 2022

Excellent communication from start to finish. Very high quality customer service by everyone involved, Trey Lee and Gio in the finance department were a pleasure to work with. More

by kishorguha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Lee
Apr 25, 2022 -

Five Star Chevrolet responded

Congratulations kishorguha! Customer communication continues. Reach Trey or me when you have questions about your new Chevy at 972-389-6700. Helping you fully enjoy your vehicle is our goal. Thank you, Alan Brown, General Manager

April 24, 2022

Amazing buying experience, was treated like royalty by sales and finance department, exceptional service and treatment. More

by Donna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2022 -

Donna responded

Five Star Chevrolet Rocks, amazing buying experience

Apr 25, 2022 -

Five Star Chevrolet responded

Donna, You are a VIP at Five Star Chevrolet! Thank you for taking the time to rate your shopping experience. Lloyd and our staff continue to be available at 972-389-6700. Let us know how we can help you enjoy your purchase. Best Regards, Alan Brown, General Manager

April 22, 2022

Employees were helpful and service was fast. My truck was also washed in the process so that’s a plus. More

by Michaelaranda47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2022 -

Five Star Chevrolet responded

Hello Michaelaranda47, It is great to hear your visit to Five Star Chevrolet went well. Expect nothing less every time you need service. Jessy and our techs welcome your questions between visits at 972-389-6700. Let us know how we can help you stay informed with the care of your truck. Thank you, Chris Selbach, Service Director

April 21, 2022

I was very pleased with my vehicle purchase experience here And Sam Pack’s Five Star Chevrolet. I went to several dealers and all of them were more transactional and treated me as a number. This dealersh More

by Djk0821
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Sangiovanni
Apr 21, 2022 -

Five Star Chevrolet responded

Hello David, Welcome to Five Star Chevrolet. We are happy you found your way to our dealership and it was our pleasure to help you purchase your new vehicle. Leo and our staff remain available for your auto questions at 972-389-6700. We want to help you fully enjoy your Chevy. Thank you, Alan Brown, General Manager

April 19, 2022

The car buying process at Five Star Chevy was quick and seamless. Lloyd was there ready for me to test drive the vehicle when I arrived and super knowledgeable and friendly when it came to numbers. The pri More

by sroberts24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Five Star Chevrolet responded

Hello sroberts24, Congratulations on your purchase at Five Star Chevrolet. Lloyd and our sales team encourage you to stay in touch at 972-389-6700. We are here to help you understand the technology and care of your vehicle. Safe travels and enjoy your ride. Best Regards, Alan Brown, General Manager

April 17, 2022

Great Dealership. Always made to feel appreciated. Always comfortable when at the dealership. Very clean and safe.everyone makes you feel at home. Thank you again 5St More

by ronaldchapman055
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Five Star Chevrolet responded

Hello ronaldchapman055, Thank you very much for sharing your feedback and high marks for the Five Star Chevrolet service center. We remain available between visits at 972-389-6700. Any time you have automotive concerns, we want to hear from you. Take Care, Chris Selbach, Service Director

Apr 18, 2022 -

ronaldchapman055 responded

Great group of people. Feel right at home every time I go. Amanda is the perfect person for her position in the group.

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