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Five Star Chevrolet
Carrollton, TX
1,288 Reviews
Sam Pack's Five Star Chevrolet in Carrollton, TX is the fastest growing Chevrolet dealer in the DFW area! The dealership employs approximately 80 local sales, service and administrative personnel. Sam Pack purchased the dealership in 2014 and the dealership has shown significant growth each and every year since. We are currently in the process of opening a brand new Chevrolet dealership across the highway; the new store should be opening its doors in spring of 2017.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,288 reviews
September 25, 2020
A great experience! I am a buyer that doesn’t appreciate the commonly known games at most dealerships. Those concerns were not present at 5star. They were attentive to my requests for direct deal making fro the commonly known games at most dealerships. Those concerns were not present at 5star. They were attentive to my requests for direct deal making from a qualified buyer. Great job! More
by Mrenfro
Employees Worked With
Edo Osmanovic
Helpful September 25, 2020
Excellent experience would definitely recommend and return to purchase again. All staff was very friendly and inviting one of my best buying experiences. Thanks again. return to purchase again. All staff was very friendly and inviting one of my best buying experiences. Thanks again. More
by James Sawford
September 24, 2020
Great customer service and follow up. The vehicle was ready ahead of time and always is. Everything is up front. From the advisors to the other staff, always great ready ahead of time and always is. Everything is up front. From the advisors to the other staff, always great More
by Scott-greer
September 20, 2020
Ryan in Services Department was phenomenal in helping me with getting a new key fob working for my Trailblazer. Definitely ask for him if you need to have a new key fob programmed. with getting a new key fob working for my Trailblazer. Definitely ask for him if you need to have a new key fob programmed. More
by cmt860
Employees Worked With
Ryan Knowles
September 19, 2020
Good experience. Low pressure. Got the vehicle I wanted. Very close to my price. Gave me what I wanted on trade. Will look there first when I buy again Very close to my price. Gave me what I wanted on trade. Will look there first when I buy again More
by Maxim64j
Employees Worked With
Cecilio Santos
September 19, 2020
Very fast service. Ryan was very nice and easy to work with. The service at Five Star Chevrolet has definitely improved in the last several months. with. The service at Five Star Chevrolet has definitely improved in the last several months. More
by agmolina97
Employees Worked With
Ryan Knowles
September 18, 2020
Lloyd was great to work with. He met every expectation and clearly answered all questions we had. It was by far the smoothest car buying process we have been through. We will be back for our next Chevy. and clearly answered all questions we had. It was by far the smoothest car buying process we have been through. We will be back for our next Chevy. More
by Jerry
Employees Worked With
September 11, 2020
Amanda Yarbro is one of the best in customer service! She always keeps me informed on the status of my car. She values my time and always works very efficiently to get me in and out in the shortest amo She always keeps me informed on the status of my car. She values my time and always works very efficiently to get me in and out in the shortest amount of time as possible. She also has a great attitude and always makes me feel very welcomed when I arrive. I would highly recommend Five Star Chevrolet for your auto services, even if you didn't buy your Chevy from that dealership. More
by ZR1fan
