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Five Star Chevrolet

Carrollton, TX

4.9
1,477 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,477 reviews

August 13, 2021

Excellent service at a fair price with great tasting hot chocolate More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin
Aug 14, 2021 -

Five Star Chevrolet responded

Hello William, We strive for 100% customer satisfaction at Five Star Chevrolet. So, we really appreciate your recognition. Any time you need our advice or a nice cup of cocoa, stop by or give us a call at 972-389-6700. Thanks for your review and business, Chris Selbach, Service Director

August 13, 2021

5 stars for Five Star! Pleasant buying experience. They had the car that I wanted...worked with me enough to get the deal workable...and got it done the same day, although we started late on a Saturday. T More

by Buckwheat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Diaz, Leo Sangiovanni
Aug 13, 2021 -

Five Star Chevrolet responded

Thank you, Buckwheat, for sharing your feedback for George, James, and Five Star Chevrolet. We really appreciate the opportunity to be your auto center and we want to continue hearing from you at 972-389-6700. All of your technical or care questions are welcomed. Drive safe and stay in touch. Take Care, Ron Daly, Customer Relations Manager

August 11, 2021

The service department is very clean, service managers are friendly and knowledgeable. More

by kclark5757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Gutierrez
Aug 12, 2021 -

Five Star Chevrolet responded

Kclark5757, It is great to hear your experience at Five Star Chevrolet was a good one. Expect nothing less every time you visit. Reach Rosa, Ryan, or me any time at 972-389-6700. Do not hesitate to let us know when you need our automotive advice. Thank you, Chris Selbach. Service Director

August 09, 2021

I can't say enough about this dealership in regards to the general manager Allen Brown and the salesman Mr. Lloyd and the service director Chris these people are amazing they helped me get into another ca More

by Jgary0442
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Five Star Chevrolet responded

Jgary0442, We are grateful to have had the chance to help you out. Any time you need us we will be here. Stop by or give us a call at 972-389-6700. Thank you for sharing your Five Star Chevrolet experience and do not hesitate to come to see us. Best Regards, Ron Daly, Customer Relations Manager

August 03, 2021

Nice service thank you for your service very noce and friendly service More

by Zoeviviana13@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mauldin
Aug 04, 2021 -

Five Star Chevrolet responded

Zoeviviana13, It was our pleasure to help with your vehicle's care at Five Star Chevrolet. Jeff and I welcome any other questions at 972-389-6700. Do not hesitate to contact either of us when you need maintenance or repair advice. Thank you, Chris Selbach, Service Director

Aug 04, 2021 -

Zoeviviana13@icloud.com responded

Thanks

August 01, 2021

Outstanding experience!!! Would certainly recommend for a great buying experience!!! Finance department worked hard to get us the best rate. A+++ in service and customer care!!! More

by Demetrius
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Five Star Chevrolet responded

Demetrius, Joe and I are excited to help you at Five Star Chevrolet. Thank you so much for your recommendation and recognition. Know that customer care continues, so please reach either of us at 972-389-6700. Let us know when questions arise. Take Care, Ron Daly, Customer Relations Manager

July 31, 2021

I purchased a vehicle from your dealership and Mr Andres Nunez assisted me in the purchase. Mr Nunez was very professional, courteous, and answered all my concerns. Great customer service. Would recommend More

by Ms. Marlene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Five Star Chevrolet responded

Congratulations on your new vehicle from Five Star Chevrolet, Ms. Marlene! To help you truly enjoy your auto, please stop by for a review of its features or give us a call at 972-389-6700. We want to share our knowledge to help you appreciate your ride. Thank you for your recommendation. Best Regards, Ron Daly, Customer Relations Manager

July 30, 2021

I would like to say thank you very much for the great customer service .. acttitude wise made all difference. I had called a different dealer closer to home since we've recently moved and I was completel More

by erikao.recinos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Gutiérrez
Aug 02, 2021 -

Five Star Chevrolet responded

Welcome back to Five Star Chevrolet, erikao.recinos! Keeping you comfortable and your vehicle running well is our priority. Let us know when we can help again at 972-389-6700. Between visits, we always welcome your care questions. Thank you, Chris Selbach, Service Director

July 29, 2021

Super happy with the service. Amanda took great care of me and Service tech Manuel even send me a video to explain me what was the reason of my problem, what was going to be done and the status of my vehic More

by Jomaruba20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel
Aug 02, 2021 -

Five Star Chevrolet responded

Jomaruba20, It is always great to hear from our Five Star Chevrolet customers! Thanks for taking the time to mention Amanda and the service you received at our dealership. Customer care continues, so please contact us at 972-389-6700 when you have additional questions. We will be happy to help. Take Care, ChrisSelbach, Service Director

July 27, 2021

Gets back to you fast , has answers to all your questions , makes sure he does every possible thing can you get you in your car . More

by brandonscott562
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Kellough, Jomar Montsanto
Jul 27, 2021 -

Five Star Chevrolet responded

Thank you for sharing your shopping experience at Five Star Chevrolet. To help you further, give us a call at 972-389-6700 any time you have automotive concerns. We are here to help! Take Care, Chris Selbach, Service Director

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