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Five Star Chevrolet
Carrollton, TX
1,469 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,469 reviews
July 29, 2021
Super happy with the service. Amanda took great care of me and Service tech Manuel even send me a video to explain me what was the reason of my problem, what was going to be done and the status of my vehic me and Service tech Manuel even send me a video to explain me what was the reason of my problem, what was going to be done and the status of my vehicle. A truly Five Star Service. More
by Jomaruba20
July 26, 2021
Service was excellent service advisor Amanda did a good job service was fast They do excellent work on my truck I recommend Five Star Chevrolet to anybody job service was fast They do excellent work on my truck I recommend Five Star Chevrolet to anybody More
by Angel
July 22, 2021
jomar montsantos is the best seller .. he helps me at all times and I recommend him .. he speaks Spanish and English .. he is the best “ Sam Pack five star “ times and I recommend him .. he speaks Spanish and English .. he is the best “ Sam Pack five star “ More
by Joel
Employees Worked With
Jomar Montsanto
July 21, 2021
Amanda has been dealing with me for about 4 years. During this time I have had to but a new truck. I will not go to another dealership because of Amanda. this time I have had to but a new truck. I will not go to another dealership because of Amanda. More
by Dustan Hicks
Employees Worked With
July 21, 2021
Really appreciate Amanda for going over and beyond to resolve a situation with the warranty. Technician took time to talk to me about the repair. resolve a situation with the warranty. Technician took time to talk to me about the repair. More
by William
July 21, 2021
Quick and friendly service but the trim on my roof doesn’t seem like it will last couldn’t fix my other issue had to order the part doesn’t seem like it will last couldn’t fix my other issue had to order the part More
by ginamariejerome60
Employees Worked With
Other Employees :
Jeff Mauldin, Jonathan Torres, Karina Najera, Ryan Knowles
July 20, 2021
My experience with this Chevy dealership is always great could not ask for better service they are always professional and friendly and my service rep, Brian Witham, was very knowledgeable. Will be coming b could not ask for better service they are always professional and friendly and my service rep, Brian Witham, was very knowledgeable. Will be coming back for any service for my car in the future More
by Andres R.
Employees Worked With
Brian Witham
July 19, 2021
The service at Five Star Chevrolet is remarkable. My Service Manager, Amanda was on point concerning my vehicle and displayed incredible professionalism and friendly customer service, both over the phon Service Manager, Amanda was on point concerning my vehicle and displayed incredible professionalism and friendly customer service, both over the phone and in person. Most everyone during my visit was welcoming. It totally blew my mind when the technician sent me a text with the video update highlighting the service performed. Five Star was worth the drive before this latest visit, but you've gone and raised the bar. More
by G.Reeves
July 19, 2021
I am a return customer. Lloyd is the best. He listens and matched me twice now to the perfect truck. My experience was fast and pleasant. I won’t use any other salesman or dealer, he is my go to for any vehi matched me twice now to the perfect truck. My experience was fast and pleasant. I won’t use any other salesman or dealer, he is my go to for any vehicle purchase. More
by Eliza
Employees Worked With
