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Five Star Chevrolet

Carrollton, TX

4.9
1,458 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,458 reviews

March 23, 2021

I had the pleasure of meeting Dexter after my first salesperson was no longer there. Dexter was honest, forthright and did not waste any time. More

by callena02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Kellough
Mar 24, 2021 -

Five Star Chevrolet responded

Congratulations on your purchase at Five Star Chevrolet, callena02! It is great to hear you found working with Dexter enjoyable. We both want to continue helping you, so please let us know when you have technical or care questions at 972-389-6700. We will be happy to see you again. Thank you, Mike Huddleston, Community Relations Manager

Mar 24, 2021 -

Five Star Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 23, 2021

I had a wonderful experience. I got the car I wanted with no problems. Santos and Giovanni made my car buying experience fun, quick and simple! More

by Tiabody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos and Giovanni
Mar 24, 2021 -

Five Star Chevrolet responded

Tiabody, Everyone at Five Star Chevrolet is excited to help you enjoy your new car. Santos, Giovanni, and I remain available for questions at 972-389-6700. Let us continue helping you with our vehicle knowledge. Thank you for sharing your comments. Take Care, Mike Huddleston, Community Relations Manager

Mar 24, 2021 -

Five Star Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Sam Pack'S Five Star Chevrolet

March 23, 2021

Went In for a test drive and walked out with a great deal .. also Great service and great people at five star ... will definitely recommend More

by gabriel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike H and Gio
Mar 23, 2021 -

Five Star Chevrolet responded

Congratulations, gabriel, on your purchase at Five Star Chevrolet. Our team wants to make certain you fully enjoy your ride. Call us at 972-389-6700 if you have technical or care questions. We want to continue serving you. Thank you, Mike Huddleston, Community Relations Manager

March 22, 2021

Lloyd was the best to work with. He was very professional tje customer service was outstanding. This was by far the best car buying experience yet!! More

by laquinise09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Five Star Chevrolet responded

Thank you, laquinise09! It is great to hear you enjoyed your shopping experience with Lloyd and Five Star Chevrolet. Lloyd strives to provide our customers with knowledge to help them fully enjoy their vehicle. Call us anytime at 972-389-6700. We want to stay in touch and help when you need it. Thank you, Mike Huddleston, Community Relations Manager

March 22, 2021

Always helpful" always accommodating. Very professional, pleasant. Dexter always touch base to see how everything is with my vehicle. If it's there, he knows and reaches out. I've bought 2 cars from him and More

by Carlajones07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Kellough
Mar 23, 2021 -

Five Star Chevrolet responded

Carlajones07, We really appreciate your return to shop at Five Star Chevrolet. Thank you for both purchases with Dexter and please continue to stay in touch at 972-389-6700. We want to help you enjoy your drive time in any way we can. Take Care, Mike Huddleston, Community Relations Manager

Mar 23, 2021 -

Five Star Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Dexter here at Sam Pack'S Five Star Chevrolet! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 22, 2021

Dealership and service tech Amanda are always great when I bring my 2019 Colorado in for service. They have worked hard trying to deal with issues of 8 speed transmission that my vehicle has, but according More

by Johnbeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Five Star Chevrolet responded

Johnbeck, Thank you for recognizing Amanda and the service department at Five Star Chevrolet. We will continue to help in any way we can to keep you safe in your Colorado. Please stay in touch with us at 972-389-6700. Sincerely, Joe Marchbanks, Service Director

Mar 23, 2021 -

Five Star Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.

March 21, 2021

Thank you Dexter for helping me find my lovely truck aka my bad b****! 😂 I really appreciate you for all you did, taking your time to explaine, and being patient with me! There was no pressure from you at More

by Cyntia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Kellough, Yulian Equihua
Mar 22, 2021 -

Five Star Chevrolet responded

Congratulations, Cyntia, on your new truck purchase at Five Star Chevrolet! Dexter and I are excited to help you enjoy every minute of it. Let us know if you would like to revisit any features or care schedule at 972-389-6700. We look forward to seeing you again. Thank you, Mike Huddleston, Community Relations Manager

March 20, 2021

Best salesmanship I’ve ever experienced this man literally mad something out of nothing and Me and my family can’t thank him enough best regards More

by IsaiahW11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Kellough
Mar 21, 2021 -

Five Star Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Sam Pack'S Five Star Chevrolet and we hope to see you again.

March 19, 2021

Dealing with sales person when buying a car is not the best experience....But Jorge Ramos made our experience one to remember! Superb customer service is an understatement! Thanks so much for amazing serv More

by Marcela M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2021 -

Five Star Chevrolet responded

Hola Marcela, Realmente agradecemos tus amables palabras y el respaldo de Jorge y Five Star Chevrolet. Háganos saber cómo podemos hacer que sus viajes sean más agradables al 972-389-6700. Esperamos poder ayudarlo a disfrutar plenamente de su viaje. Gracias, Mike Huddleston, Gerente de relaciones con la comunidad

March 18, 2021

Got greeted as soon as I entered the service drive. All of my questions were answered regarding the service of my vehicle and the service was performed more quickly than I anticipated. More

by Jason Mendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Five Star Chevrolet responded

Jason, Thanks so much for giving the service team at Five Star Chevrolet the opportunity to help with your vehicle's care. We look forward to hearing from you again at 972-389-6700. Let us know when we can help again. Take Care, Joe Marchbanks, Service Director

Mar 19, 2021 -

Five Star Chevrolet responded

Hello, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

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