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Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,477 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,477 reviews

April 22, 2021

First time in a dealership and Jorge Ramos and Giovanni from finance were Great. I will be back in the future just because of them two!! More

by Gjmdrummer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni
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Apr 23, 2021 -

Five Star Chevrolet responded

Welcome to Five Star Chevrolet, Gjmdrummer! We would love to help with all of your vehicle needs. Thank you for recognizing Jorge and Giovanni and please stay in touch at 972-389-6700. Take Care, Ron Daly, Community Relations Manager

Apr 23, 2021 -

Five Star Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Sam Pack'S Five Star Chevrolet and we hope to see you again.

April 22, 2021

It’s very clean and professional I didn’t have to wait long for my car it was perfect when I picked it up clean and shiny More

by Mino.barbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Luna
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Apr 23, 2021 -

Five Star Chevrolet responded

Thank you, Mino.barbie, for choosing Five Star Chevrolet. Our service advisors want to continue hearing from you at 972-389-6700. We look forward to sharing our knowledge any time you need it. Safe Travels, Joe Marchbanks, Service Director

Apr 23, 2021 -

Five Star Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Sam Pack'S Five Star Chevrolet and we hope to see you again.

April 21, 2021

Great service! Car was fixed in a timely manner and I was always kept up to date on what was going on. Best dealer in the area More

by Lunchlady50Beney
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Torres
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Apr 22, 2021 -

Five Star Chevrolet responded

Lunchlady50Beney, Customer communication is key to helping them enjoy their vehicle. Any time you need our advice, please give us a call at 972-389-6700. We will look forward to seeing you again at Five Star Chevrolet. Thank you, Joe Marchbanks, Service Director

Apr 22, 2021 -

Five Star Chevrolet responded

Hi, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

April 14, 2021

I have been coming here for years and I always get great service in a timely manner! Thank you to my service advisor Amanda who has been helping me since 2005 with all my vehicles! More

by Rasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thank you to my mechanic as well!
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Apr 14, 2021 -

Five Star Chevrolet responded

Rasha, Your loyalty to Five Star Chevrolet is truly appreciated. Our service team welcomes all of your care questions at 972-389-6700. Let us know how we can help you. Thank you, Joe Marchbanks, Service Director

Apr 14, 2021 -

Five Star Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sam Pack'S Five Star Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

April 13, 2021

I just recently purchased a new vehicle from Chevrolet in Carrollton. The morning of my purchased I received a phone from Lloyd regarding my online request. Lloyd welcome me into the Chevrolet family with op More

by Tommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2021 -

Five Star Chevrolet responded

Welcome to Five Star Chevrolet, Tommy! Our goal is to make owning your new vehicle the best experience. Reach out to Lloyd or me at 972-389-6700. We want to keep sharing our Chevy knowledge to help you enjoy your drive time. Thank you, James Cassels, Sales Manager

Apr 14, 2021 -

Five Star Chevrolet responded

Hi there, thank you so much for your positive comments about Sam Pack'S Five Star Chevrolet! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 07, 2021

Jeff and Joe are the best! I’ve had two collision repairs and numerous warranty claims all handled with no problems! Plus those great loaner cars. Wow! They took care of my corvette problems when not even Ch More

by scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin, Joe Marchbanks
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Apr 07, 2021 -

Five Star Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sam Pack'S Five Star Chevrolet! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day.

April 06, 2021

Lloyd was so sweet since the moment we walked into his office! Everyone around was so nice and respectful! I Would totally refer y’all! More

by Ana B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni
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Apr 07, 2021 -

Five Star Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sam Pack'S Five Star Chevrolet! If you have any further questions, please give us a call. We're always happy to help! Have a great day.

April 04, 2021

Jorge gave us good customer service. He was very attentive with us. Very Friendly and knew what he was talking about. I am A very happy customer. More

by ninamontoya301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2021 -

Five Star Chevrolet responded

Congratulations on your new vehicle from Five Star Chevrolet, ninamontoya301! Jorge and I want to make certain you fully enjoy your ride. Please let us know if you would like to revisit its technology or care schedule at 972-389-6700. We will look forward to seeing you again. Thank you, James Cassels, Sales Manager

April 02, 2021

Top marks for Mr. Kellough. Not only was he knowledgeable but also helpful and straightforward (which I very much appreciated). Can’t recommend enough. If you want things done right, ask for Dexter Kellough. More

by Lowell .B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Kellough
Report | Print
Apr 03, 2021 -

Five Star Chevrolet responded

Lowell, It is great to hear you enjoyed working with Dexter and Five Star Chevrolet. Congratulations on your purchase and please give us a call at 817-438-1700 any time. Enjoy your new ride! Thank you, Mike Huddleston, Community Relations Manager

April 02, 2021

As a senior citizen approaching age 70, I have bought several new cars & trucks over my lifetime. The past experiences have been OK , but not what I call pleasant. My experience with Five Star Chevrolet More

by Gjones661970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corbin , Yulian Equihua, Humberto Luna, Ryan Knowles
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Apr 03, 2021 -

Five Star Chevrolet responded

Hello Gjones661970! Thank you so much for rating your visit to Five Star Chevrolet. To help you fully enjoy your new vehicle, do not hesitate to call us at 972-389-6700. We want to make certain you are knowledgeable about all the features in your Chevrolet. Thanks again for recommending our dealership. Best Regards, Mike Huddleston, Community Relations Manager

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