Five Star Ford

Purchased an Explorer xx, had a great experience with Lee and Lewis in the sales department. They were friendly, helpful, and easy to work with throughout the process. The financing experience was oka Lee and Lewis in the sales department. They were friendly, helpful, and easy to work with throughout the process. The financing experience was okay, but I felt they were a little too pushy when trying to sell me an extended warranty. Overall, I’m very happy and especially appreciate the excellent service from Lee and Lewis. More

Alfred and his team helped me get in and out quickly with their vast knowledge of vehicles and financing their vast knowledge of vehicles and financing More

I was very happy they honored their deal price 8 days later. They have a great selection of vehicles. Store is super clean. Salesmen standing in groups watching customers but provided no assistance wh later. They have a great selection of vehicles. Store is super clean. Salesmen standing in groups watching customers but provided no assistance when needed. Literally had to ask the receptionist to get help. She tried to pair me with the group that watched me, I declined. I got paired with Lewis Bass, thank you! Lewis is the right speed for a salesman and was easy to work with. I did not see or speak to a sales manager. Usually they will congratulate and thank you for the purchase. Finance department wait was a too long. Great job, Lewis More

Alfred is a true professional. He operates in excellence every time we work with him. He operates in excellence every time we work with him. More

Darrin was very professional and courteous made the process as painless as possible. I will be calling him for my next vehicle. process as painless as possible. I will be calling him for my next vehicle. More

After having a poor experience at another Ford dealership, I took my business to Five Star at the recommendation of a coworker.. Alfred and Justin absolutely knocked it out of the park.. well do dealership, I took my business to Five Star at the recommendation of a coworker.. Alfred and Justin absolutely knocked it out of the park.. well done and thank you! More

Very pleased with the whole process from test drive to delivery. Received fair value for my trade-in. Will certainly do business with them again. delivery. Received fair value for my trade-in. Will certainly do business with them again. More

alfred was a great help getting us just the car we wanted. even went out of his way to pick it up from another location. we couldn’t be happier with it. wanted. even went out of his way to pick it up from another location. we couldn’t be happier with it. More

Was sold a lemon by Juan Hernandez and had to undergo the process as they wanted to deny that they didn’t know yet marketed the car at an almost discounted price. And even after selling the car to us we took process as they wanted to deny that they didn’t know yet marketed the car at an almost discounted price. And even after selling the car to us we took it back and they cleared the codes 4 times and tried to make a false repair hoping we’d move on with the sale. We thought we had a good deal but not all good things are as they seem. The general manager refused to help us and pretended that they didn’t know about the cars history but after taking it to the original manufacturer I was shown the repair history report and all the information I needed to report it to the dmv. More

Alfred, aka Grandpa was GREAT! I asked for something another dealership couldn’t do and he went above and beyond to get it done! I mean within 2 hrs it was done! I drove 3 1/2 hrs I asked for something another dealership couldn’t do and he went above and beyond to get it done! I mean within 2 hrs it was done! I drove 3 1/2 hrs the next day and he made us feel so welcome. They gave us waters, cookies for the kids, hats and phone chargers! He was absolutely amazing!! Thank you so very much Alfred for everything! More