
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent Buying Experience I was helped by John Little and Crystal Sanders. A great team. Met John at dealership. Took me for test drive. John was good at relaxing me with gener I was helped by John Little and Crystal Sanders. A great team. Met John at dealership. Took me for test drive. John was good at relaxing me with general talk, mostly about barbecue, but also answered all my questions about the car. That after noon went back and met with Crystal about final deal. She had already worked up figures the day before. We came to an agreement on final deal and that was that. Easiest trip to dealership I have ever been thru, and I’ve been thru a lot in my days. Will definitely go back when I get ready to trade if they are still there. John brought me car to my house that afternoon with paperwork. Great job John and crystal. Thanks More
5 Star and John H. Rock! I’ve purchased 2x trucks from John Hilsinger in the last 1.5 years. He is by far the best salesperson in the 20+ years of purchasing new vehicles. T I’ve purchased 2x trucks from John Hilsinger in the last 1.5 years. He is by far the best salesperson in the 20+ years of purchasing new vehicles. This includes high end luxury brands also. Thank you John for the outstanding sales experience once again! More

Another great experience! The salesman has been and continues to be very informative and helpful. I've gone to mr. Hilsinger twice now and I will buy from him again! The salesman has been and continues to be very informative and helpful. I've gone to mr. Hilsinger twice now and I will buy from him again! More
Great Service We had Rick as ours sales guy and he had everything ready that me & him discussed prior to coming in. Made the process a lot less time consuming. Then We had Rick as ours sales guy and he had everything ready that me & him discussed prior to coming in. Made the process a lot less time consuming. Then we saw the financial guy, Joe, and the tech guy Jose to finish up and they too were awesome! All around best New Car Buying Experience. Not from this area but would still drive to use them. More
Drove 10 Hours to Buy From 5-Star We noticed a vehicle on their website that was similar to one we'd looked into at our local dealership. We had been searching for a new salesman since We noticed a vehicle on their website that was similar to one we'd looked into at our local dealership. We had been searching for a new salesman since the one our family has used for years passed away, and were hoping the local dealership would be it, but we were disappointed. We had a very poor dealership locally so decided to give 5-Star a try. We emailed Jesus Valles about the Explorer we saw on the website, and within hours of asking for information, we had it in our email. Within a week of asking for details Jesus had us behind the wheel. We drove 10 hours, across state lines, to purchase the vehicle from Jesus at 5-Star simply because of the customer service we received. From the initial contact to the drive off the lot it was a FANTASTIC experience. We have found our new Ford house. Jesus is our guy, and this dealership rocks so hard we will drive 10 hours to buy from them EVERY TIME. More
Excellent experience!! Our Salesman was Rick Dike and he treated us like family. From the time we arrived until my daughter drove away away in her new car it was truly "Five Our Salesman was Rick Dike and he treated us like family. From the time we arrived until my daughter drove away away in her new car it was truly "Five Star" all the way! More
Great service John was very responsive and answered the many questions I had. I felt they were transparent with their pricing and process. Never once did someone as John was very responsive and answered the many questions I had. I felt they were transparent with their pricing and process. Never once did someone ask me "what do you want your payment to be" in an effort to hide the price of the vehicle. I will be purchasing from them again. More
Wonderful experience My wife and I were taken care of as if we were family. I will never forget the kind words and the attention to detail in which to find the safest veh My wife and I were taken care of as if we were family. I will never forget the kind words and the attention to detail in which to find the safest vehicle and provide the best financing. Thank you Alfred and David! Jesse, Stephanie and soon to come baby Jack! More
Amazing experience Everyone here was awesome I had a great experience I’m very busy and they worked with me over the phone to get everything ready. Very polite and help Everyone here was awesome I had a great experience I’m very busy and they worked with me over the phone to get everything ready. Very polite and helpful. I loved it More
Meeting Demands 👍 Randall Swindell was Fantastic to work with and was a tremendous help during this entire process, as was the manager Joshua Fichter! These guys went a Randall Swindell was Fantastic to work with and was a tremendous help during this entire process, as was the manager Joshua Fichter! These guys went above and beyond to meet my demands and deadlines! I got a Pretty Good deal on the Used Ford F-150 Truck, and they even threw in a couple things to make the Truck look and Perform better! I WILL definitely be buying my next Truck from these guys! Thanks again to everyone at Five Star Ford Including the Sales Staff, Service Staff, Finance Guys, and Desk Clerks for making this a Good Experience from beginning to End! 👍 More