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Five Star Ford
North Richland Hills, TX
8,320 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one.
Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,320 reviews
April 11, 2024
Very nice , clean , helpful, and welcoming dealership would definitely recommend for first time buyers s ! would definitely recommend for first time buyers s ! More
by nandot04
Employees Worked With
Helpful April 11, 2024
I’ll definitely would recommend Joad Mejia to assist you. I was a first time buyer and he made everything so easy and simple ! He kept in contact with me during the whole process. He’s very helpful and profe I was a first time buyer and he made everything so easy and simple ! He kept in contact with me during the whole process. He’s very helpful and professional and answered every question I had. I’m for sure going to purchase from him again in the future ! More
by nandot04
Employees Worked With
April 10, 2024
Thanks you so much for your help with my new beautiful SUV I love it !!!!!!!! SUV I love it !!!!!!!! More
by Claudwom
Employees Worked With
April 06, 2024
Alfred was great to deal with and will refer him to others looking for a new Ford. others looking for a new Ford. More
by Robertrussell39
Employees Worked With
April 05, 2024
Jason Howell was outstanding in helping me get the truck of my dreams. Danny Trauth got my accessories done on time and with good communication too. of my dreams. Danny Trauth got my accessories done on time and with good communication too. More
by ROM10YES
April 05, 2024
Alfred answered all of my questions and got me a good amount for my trade-in. He was very knowledgeable about all the systems and did a very good job in explaining how they all work. Second vehicle to amount for my trade-in. He was very knowledgeable about all the systems and did a very good job in explaining how they all work. Second vehicle to buy from Alfred. More
by Ed59
April 04, 2024
This is my second time working a deal with Rick Dike and it is always straight forward without any of the sales nonsense. I would definitely recommend. it is always straight forward without any of the sales nonsense. I would definitely recommend. More
by nick806100
April 04, 2024
I had an easy and great time at Five Star Ford buying my new car. They were very helpful and nice. They found me the perfect car with everything I wanted. Also got my window tint done and it looks great. Sp new car. They were very helpful and nice. They found me the perfect car with everything I wanted. Also got my window tint done and it looks great. Specifically Alfred, Carlos, and Brieanna. Mark was also very helpful with the closing process. More
by maddiehoxie
April 03, 2024
William was amazing, took care of us, and made the process so simple and enjoyable and Chris was great in finance and that whole process! process so simple and enjoyable and Chris was great in finance and that whole process! More
by Jeffcfisher7
