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Five Star Ford
North Richland Hills, TX
8,771 Reviews
Five Star Ford was named to represent the very best. From the beginning, Sam Pack chose the Five Star name as a promise of excellence in service, experience, and community commitment. That vision has guided every Five Star dealership since day one.
Since opening our doors on August 1, 1991, Five Star Ford North Richland Hills has proudly served North Richland Hills, Fort Worth, and the surrounding areas. As a family-owned dealership, we have built our reputation on trust, transparency, and long-term relationships. Today, we are one of the top-performing Ford dealerships in the nation, ranking in the Top 10 for both new and Certified Pre-Owned sales and standing as the #1 Ford dealer in the DFW area. We are also the only dealership in the country to earn the Ford Triple Crown Award 24 years in a row and a 25-time President’s Club winner. Just as important, we remain deeply connected to our community, supporting organizations like the American Cancer Society, Boys & Girls Clubs of Greater Tarrant County, and many local schools, churches, and civic programs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 8,771 reviews
May 11, 2026
Alfred from the first car I bought was an outstanding he was so kind found me exactly what I wanted and he is the only one to go to for all my vehicles because of him and five start there wonderful I recomm was so kind found me exactly what I wanted and he is the only one to go to for all my vehicles because of him and five start there wonderful I recommend anyone wanting to new car to go to Alfred he’s truly one of a kind he will make sure your car buying is smooth and easy no hassle no push he will have your car buying experience the best and that’s why I buy all my cars with him More
by Cjwardrop88
Employees Worked With
May 09, 2026
5 Star Ford NRH has been an exceptional dealership to have bought a vehicle fro. Alfred is a salesman who is dedicated to customer and company. Alfred and MM are fantastic people to know and have enjoye have bought a vehicle fro. Alfred is a salesman who is dedicated to customer and company. Alfred and MM are fantastic people to know and have enjoyed buying my vehicles over 20 years time. Thank you for your kindness and friendship. More
by Jerryhsr1
May 07, 2026
Excellent Care was taken through the whole process. Alfred was so good to work with. Alfred was so good to work with. More
by clampdad58
May 07, 2026
Lewis was an amazing salesman! He communicated and was committed to getting me the vehicle of my dreams! He explained everything and viewed every possible route for the best deal. He communicated and was committed to getting me the vehicle of my dreams! He explained everything and viewed every possible route for the best deal. 10/10 service definitely 5 stars! More
by marqueta.butler
Employees Worked With
May 06, 2026
Alfred El-Darazi and Five Star Ford always deliver the best sales experience. You will not meet a nicer person than Alfred to work with. best sales experience. You will not meet a nicer person than Alfred to work with. More
by Pgrantweb
May 05, 2026
Amazing experience the process was very smooth and easy! Thank you guys again for all your help! We love our new vehicle! And thank you Cody for all your help! Thank you guys again for all your help! We love our new vehicle! And thank you Cody for all your help! More
by crystalvelasquez41
May 03, 2026
Very professional, No pressure, Communication was great, will be a returning customer. Thank you very much will be a returning customer. Thank you very much More
by chadmjrs
May 03, 2026
A big thanks to Lewis and David, it was pleasure doing business with Five Star Ford. business with Five Star Ford. More
by Csmith7295
Employees Worked With
April 28, 2026
Fantastic dealership with absolutely fantastic people. I surprised my wife with her dream car. Alfred, Mike, Martin, Joshua, and the whole team took great care of me! Excellent service all around from thi I surprised my wife with her dream car. Alfred, Mike, Martin, Joshua, and the whole team took great care of me! Excellent service all around from this amazing Ford store. Alfred is a gem. Thank you Alfred!!! More
by stephen.guilbert
April 22, 2026
Lewis has been great to work with! We buy a lot of cars being a large family and hope to close the deal soon! We buy a lot of cars being a large family and hope to close the deal soon! More
by Jeff C
Employees Worked With
