
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Pre owned car purchase My experience overall was very good thanks to bashar bob nemri. The man was very attentive to our needs, he explained every step of the way and when i My experience overall was very good thanks to bashar bob nemri. The man was very attentive to our needs, he explained every step of the way and when i had a doubt of the price he went to talk to management and we ended up settling with a good deal. I want to thank bob nemri for overall helping me in my first purchase at a dealership and in the cojtinuing of fixing the vehicle i purchased. I also did not like the guy felipe intervening with the deal i had with bob.. the man would be complaining that he cant do this or that i asked to see the manager with felipe said he would bring him by but nothing instead bashar bob nemri cleared everything in the deal and i hope whatever deal bob gets from the sale that guy felipe is excluded since he did not do anything to help nor absolute nothing. More
I drive from OK for Tony M!! Tony Mellado has been my salesman since 2012 and, no matter where I live, I will always go to him for all my car shopping needs. He's friendly (like f Tony Mellado has been my salesman since 2012 and, no matter where I live, I will always go to him for all my car shopping needs. He's friendly (like family) and cares about his customers happiness. He takes excellent care of repeat customers, no doubt! He follows up to make sure you are completely satisfied. I couldn't ask for more from a car salesman and friend. Thank you, Tony and the 5 Star Ford Team! More
A great salesman, Casey Russell The best salesman I have ever bought from, he was very informative, responsive, and easy going...at no point did I feel pressured. He was very helpfu The best salesman I have ever bought from, he was very informative, responsive, and easy going...at no point did I feel pressured. He was very helpful. More
Five Star Ford and Sam Limo I recently decided to purchase a newer vehicle for my daughter. We were looking at several makes and models. One of the models we were looking for was I recently decided to purchase a newer vehicle for my daughter. We were looking at several makes and models. One of the models we were looking for was the Ford Escape. I found several to choose from on the Internet 2 of them were at Five Star Ford. A few years ago I purchased a car for my son at Five Star Ford from Sam Limo. We called ahead and Sam said he would have the models ready for us to look at. Upon arriving at the dealership We asked for Sam and he had the 2 we were looking at ready. We looked at both models and chose to test drive a 2015 Escape. My daughter liked the vehicle. It was a Ford certifies pre-owned vehicle which gave me piece of mind. We told Sam we had another vehicle to review at another dealership and left. I called the other dealership and let them know we were on our way and we were interested in a vehicle at their location. I asked if the vehicle could be pulled up front for us to teview. The dealership said no they don’t have enough sales people to do that ( that should of been my first clue). Upon arriving at the next dealership (not a Five Star dealership)we were not greated right away or treated well. We waited for the sales person for 15 minutes and Still was not there. We test drove the vehicle but we felt better about the Ford Escape so I called Sam at Five Star and told him to get the vehicle we test drove ready as we were coming back and purchasing that vehicle. My advise to everyone is to start your search at Five Star Ford and ask for Sam Limo. You will be happy, satisfied and you will save time and money! More
F150 purchase I just bought my first Ford F150. Bob Nemri made the experience hassle free. He listened to my needs and showed me several trucks and I ended up w I just bought my first Ford F150. Bob Nemri made the experience hassle free. He listened to my needs and showed me several trucks and I ended up with exactly what I wanted. Bubba Smith also made the financial closing smooth. I'm going to enjoy doing business with 5 Star Ford. More
Excellent Experience Buying my new F-250 was a great experience at Five Star Ford. I was greeted before I even walked in the door. Jim Fairweather was honest with me from Buying my new F-250 was a great experience at Five Star Ford. I was greeted before I even walked in the door. Jim Fairweather was honest with me from the very beginning and he found me exactly what I wanted. I would recommend Five Star Ford to anyone looking to buy a new or used vehicle. They have a great selection and a great staff. Even after I bought my vehicle they still followed up and made sure I was still happy with my purchase. Big thanks to Jim Fairweather and Five Star Ford on a great job! More
2018 ECO Sport Alfred was amazing in assisting me in my purchase. He had the car I wanted detailed and ready to go for me upon arrival. The experience was hassle fr Alfred was amazing in assisting me in my purchase. He had the car I wanted detailed and ready to go for me upon arrival. The experience was hassle free and very professional. He really cares about his clients and always wants to ensure the experience is excellent. David Hill help with the financing and did everything to accommodate my schedule. Excellent customer service all the way from these two gentlemen. I recommend these gentlemen highly. I am a repeat customer x's 8. Thank you! More
Great experience John was amazing at meeting our needs. Walked in looking for a vehicle that was a hassle to find. And he patiently dealt with us and ended up recommen John was amazing at meeting our needs. Walked in looking for a vehicle that was a hassle to find. And he patiently dealt with us and ended up recommending a great alternative. Very down to earth dealer not to mention veteran that is respectful and does not push sales like most do. Would highly recommend. More
Attentive, while at the same time, doing all that they could to accommodate us. A friendly and clean environment for doing business. Thank You very very much! to accommodate us. A friendly and clean environment for doing business. Thank You very very much! More
GT 350 R- Excellent Experience We had the pleasure of working with Alfred. He offered such wonderful customer service and made sure our car was taken care of and no one touched it. We had the pleasure of working with Alfred. He offered such wonderful customer service and made sure our car was taken care of and no one touched it. He was very protective of the car which was amazing to see he truly respected the value of the car and cared about how we felt about specific things being done to the car. His professionalism was amazing. He will be our guy from now on! He still makes sure we are happy. He texts to make sure we are pleased!!! David Hill helped us with our financing and was a pleasure to work with him also. More