Five Star Ford

Great car buying experience! No one looks forward to the car buying experience and it definitely isn't easy, but Diron made my experience as smooth and pleasant as possible. We wi No one looks forward to the car buying experience and it definitely isn't easy, but Diron made my experience as smooth and pleasant as possible. We will definite go back to Diron for our next car! More

The best salesman we have ever worked with! William May truly went above any beyond to help us. He was not one of those pushy salesman just trying to make a deal. He understood what was best for William May truly went above any beyond to help us. He was not one of those pushy salesman just trying to make a deal. He understood what was best for our family. We will be coming back to work with him again soon! More

Awesome sales manager I believe Jeff went above and beyond the duty of any sales manager when other people could not get me a vehicle he was able to get it for me he worke I believe Jeff went above and beyond the duty of any sales manager when other people could not get me a vehicle he was able to get it for me he worked so hard harder than anybody else I've seen he really went to bat for us he personally called people for us and I would definitely go back and I literally drove 4 hours just to be able to go up there and get a vehicle from Jeff and I would do it again in a heartbeat I feel like he is one of the family More

Impressive I was able to watch Alford work with my sister-in-law in purchasing a new vehicle. I was so impressed that I came back the next day and bought one fro I was able to watch Alford work with my sister-in-law in purchasing a new vehicle. I was so impressed that I came back the next day and bought one from him. More

Purchased a 2018 F350 King Ranch I have been an owner of many Ford vehicles for over 40 years. This was my first purchase at Five Star Ford NRH and my first referral by the Car Pro S I have been an owner of many Ford vehicles for over 40 years. This was my first purchase at Five Star Ford NRH and my first referral by the Car Pro Show team. I special ordered a 2018 F350 King Ranch. The purchase price and trade-in value of my 2011 F350 Lariat were fair and better than expected. Rick Dike (Sales) and David Welch (Finance) made the entire process very pleasant and were very responsive to all my questions. Jimmie Mathews did an amazing job in explaining all the new technology and safety features on the truck, which were the main reasons I traded-in my old truck. I look forward to working with Jimmie as needed in the future to make maximum use of all this new technology. Overall, the way Five Star Ford is managed and staffed is exceptional. It is a great place to buy a new Ford! More

GReat service Jim was great to work with, took care of everything. Great service and experience. Would recommend him and 5 Star Ford. Thanks for everything guys. Jim was great to work with, took care of everything. Great service and experience. Would recommend him and 5 Star Ford. Thanks for everything guys. More

1st of many more By far best experience in customer service ever! Great team, great price, really helped me zero in on the perfect car for me. Hector showed me many op By far best experience in customer service ever! Great team, great price, really helped me zero in on the perfect car for me. Hector showed me many options before landing on the Jetta, showed knowledge and really listened to what I wanted and needed. I will for sure be purchasing again here soon. More

Exciting. Informative. Reasonable. Honest. I am a first time buyer and I have no knowledge of how to purchase vehicles and what to look for and expect. Jim fairweather was the first guy to ask I am a first time buyer and I have no knowledge of how to purchase vehicles and what to look for and expect. Jim fairweather was the first guy to ask to help me and took great care of me and my father who was with me. We weren’t mislead one bit. Jim was honest and very informative and made me feel confident in buying the vehicle. He also had a good sense of humor which made buying my first ford fun. I don’t leave reviews honestly when I go anywhere or go to any business but it was such a great experience that it wouldn’t be justice to not share my experience buying my first ford. If you are in the DFW area and want to buy a new or used vehicle I recommend going to Sam pack ford and ask for jim, you will feel like a priority and more than just a customer. If you need to know anything about what a ford has and how it works ask for Carlos Hernandez he will gladly answer any questions about the company and the vehicles, he was also a very huge help and big part of the over all experience I had at the dealership. When it came down to the financing and payments David Hill was amazing. The moment me and my family sat in his office we felt comfortable and welcomed and he treated all of us with respect and andwered all my questions and gave me plenty of options for payments and warrentys that would fit into my price range and work best for me. Those are 3 great guys that made it a experience I’ll always rememember. Hopefully someday I to can take my son with me to buy his first ford and have the same confidence my father had that it was the right move and place To go to thanks to those 3 great guys. More

Bought a used ford truck Mario is a great salesman. Thank you for your help and patience. Excellent service from Mario. Very pleasing and satisfying experience. Friendilliness Mario is a great salesman. Thank you for your help and patience. Excellent service from Mario. Very pleasing and satisfying experience. Friendilliness and professionallism. Thank you!!! More

Taken care of like Family This will be the 3rd car we have purchased through 5 Star...we have always been treated fairly and all questions have been answered fully. We enjoy t This will be the 3rd car we have purchased through 5 Star...we have always been treated fairly and all questions have been answered fully. We enjoy the atmosphere and we are always treated like family! My husband and I look forward to many years of doing business with them. More