Five Star Ford

Great Experiance We found our new car via the internet and we couldn't believe the price, it was incredible! I called John Hilsinger and I asked him if that was the re We found our new car via the internet and we couldn't believe the price, it was incredible! I called John Hilsinger and I asked him if that was the real price or did I have to qualify for every rebate Ford has. He assured me that the price was correct and we picked a time and date to come see the car. We drove an hour to the dealership and from there is was so easy. John made the purchase as easy as possible. This was by far the best car buying experiance I've had and I would encourage anyone looking for a new car to shop here. More

Outstanding SERVICE ADVISOR So many service advisors make you feel like you are in with a herd of cattle. Not so at Five Star Ford. I had the pleasure of working with Abigail P So many service advisors make you feel like you are in with a herd of cattle. Not so at Five Star Ford. I had the pleasure of working with Abigail Peal, by far the most knowledgeable and professional at Five Star North Richland Hills. Abby treated me with kindness, consideration and respect...she listened to my concerns...kept me in the loop at all times as to the progress on my service issues...explained in lay mans terms the mechanical issues so that I could understand. Last but not least, she did not try to "Up Sell" me! Ms. Peal exemplifies what ALL service advisors should strive for More

Fast and Smooth experience ! Thank you again Juan Hernandez for making my purchase fast and smooth. We are enjoying the car and was super happy that you and your team were able to Thank you again Juan Hernandez for making my purchase fast and smooth. We are enjoying the car and was super happy that you and your team were able to work out an awesome deal!! I will recommend this car dealership to my friends and family. Sandra Murillo More

Excellent! I always hear horror stories about buying a vehicle from dealerships. As a first time buyer I will say that was far from it. Bob was very helpful and I always hear horror stories about buying a vehicle from dealerships. As a first time buyer I will say that was far from it. Bob was very helpful and informative on the buying process. David was also great! He was very helpful ad knowledgeable in the financial side of things. Both are awesome and did an excellent job. I couldn't be more happy with my experience! More

Very easy experience Pleasant, fast, friendly service with personal attention. Every detail gone over and explained. Walked with me through the entire experience. Feel li Pleasant, fast, friendly service with personal attention. Every detail gone over and explained. Walked with me through the entire experience. Feel like I am part of the five star family now. More

Awesome Service We had a sales person come right to us when we arrived. We told him all we had to work with and he tried his best to get us what we needed. I was very We had a sales person come right to us when we arrived. We told him all we had to work with and he tried his best to get us what we needed. I was very impressed. More

EXCELLENT CUSTOMER CUSTOMER. I have purchased 3 cars from Five Star Ford. in N. Richland Hills. Each time I have been very satisfied with both service. Their employees are both c I have purchased 3 cars from Five Star Ford. in N. Richland Hills. Each time I have been very satisfied with both service. Their employees are both courteous and knowledgeable. I have recommended them to friends and family. My son has bought at least 5 trucks from them. More

Quick and Easy John was able to get us prices quickly on the car we wanted. Explained the features, got us in and out. Painless. Will buy from again. John was able to get us prices quickly on the car we wanted. Explained the features, got us in and out. Painless. Will buy from again. More

Excellent, quick purchase. I wanted a new Ford F150 and identified the features I wanted. I emailed several dealerships for pricing and availability. Travis Ferguson emailed me I wanted a new Ford F150 and identified the features I wanted. I emailed several dealerships for pricing and availability. Travis Ferguson emailed me back from Five Star Ford. They were competitive on price and the closest dealer to me. I arranged to test drive the two trucks I considered and made a decision on the spot. Purchased and out the door in about two hours. More

Quick, Painless, Enjoyable Experience Chad Ritter and Patrick McLemore helped us not only get the most money for our trade in but also answered all of our questions with straightforward, h Chad Ritter and Patrick McLemore helped us not only get the most money for our trade in but also answered all of our questions with straightforward, honest answers. They treated us as honored guests without pressure to purchase. I also loved how quick the whole process went. David Welch in Finance was also very personable and informative. We were in and out within an hour and a half including an extensive test drive while they evaluated our trade in. More