Five Star Ford

NO WORRIES HERE After two months of searching for my son a vehicle, my husband and I are proud to announce our car-search stopped at Five Star Ford at North Richland After two months of searching for my son a vehicle, my husband and I are proud to announce our car-search stopped at Five Star Ford at North Richland Hills in Texas. Aaron Dias was our Professional Sales Representative (Internet) who was not only prompt but very informative about the type of car we were looking for and was very patient and compassionate in waiting for us to make our ONE Hour decision lol. Yes you heard right; One Hour! After searching over two months within a 200 miles radius from Wichita Falls, Texas, we simply called Five Star Ford and set up an appointed time to test drive our car and then discuss all options afterwards. Aaron's punctuality and knowledge of our car left us with extra time to spare on the road with ease and assurance we met the right person and made the right choice. With no hesitation, we will definitely recommend Five Star Ford to anyone searching for a car and I plan on returning back when it's time for me to trade in my car. So if you're looking for reliable sources and vehicles of choice I'll say your search stops here. Thanks Aaron your character is genuine and it was great doing business with you. As my husband says,”job well done”. More

Professional and Courteous! Went the extra mile to meet my wants! Alfred had gone home but returned to help me get the rebates I wanted tht would expire that day. Went the extra mile to meet my wants! Alfred had gone home but returned to help me get the rebates I wanted tht would expire that day. More

Finanomal!!! Mel was AWESOME and he offered great advice and listened to what I was looking for and found me the perfect vehicle for me!!! I love my new Ford and I Mel was AWESOME and he offered great advice and listened to what I was looking for and found me the perfect vehicle for me!!! I love my new Ford and I cannot Thank him enough for all of his help and entertainment as we awaiting the application approval. More

Great Sales staff was friendly and very helpful in the purchasing process. I will definitely be back when I am ready to purchase another vehicle in the futu Sales staff was friendly and very helpful in the purchasing process. I will definitely be back when I am ready to purchase another vehicle in the future. More

Courteous, Knowledgeable and Professional I was very impressed with the sales staff. They worked with me to get the vehicle I wanted at the price I wanted. Bob Nemri is very cordial and know I was very impressed with the sales staff. They worked with me to get the vehicle I wanted at the price I wanted. Bob Nemri is very cordial and knowledgeable, and will go the extra mile to make your car buying experience a breeze. Highly recommended! More

Wow! A dealership with professionals who 'listen'! My Bride & I traded in a 2014 Kia Sorento in excellent condition and received the trade-in value we needed. Another need was met when Mr. Hurley foun My Bride & I traded in a 2014 Kia Sorento in excellent condition and received the trade-in value we needed. Another need was met when Mr. Hurley found us a used Ford Expedition that would tow our large pop-up camper. The extended warranty package Mr Edwards helped us with was the icing on the cake. We don't purchase a vehicle very often and it was a bit stressful, but Lone Star Ford helped us through the rough spots and we're 'happy campers' now.... More

Best of the best The sales people are friendly with no pressure. Online sales Manager, Jeff Smith, is genuinely personable and honest. Finance guy, Tut, is friendly an The sales people are friendly with no pressure. Online sales Manager, Jeff Smith, is genuinely personable and honest. Finance guy, Tut, is friendly and helpful. We always have a pleasant car buying experience at Five Star Ford NRH! More

Great people to work with! The Sales Team were honest, and helpful. They helped me find what I was like looking for. He was honest when he didn't know something, but took the ti The Sales Team were honest, and helpful. They helped me find what I was like looking for. He was honest when he didn't know something, but took the time to look into it and get me an answer instead of just saying I don't know, or making something up (like most folks do) More

LOVE MY FORD EDGE Sam Limo and Joe Vasquez should have a TEN STAR rating. They listened to my wants and needs and never wavered. Sam, and i worked Via email, text and Sam Limo and Joe Vasquez should have a TEN STAR rating. They listened to my wants and needs and never wavered. Sam, and i worked Via email, text and a few phone calls. With my work schedule, i had a limited amount of time to to spend. Sam, understood and never pressured me to rush through this major purchase. Sam knew he would close the deal, I really dont think tbere was ever a doubt, at least not in my mind. And then, there was Joe So respectful, kind and knew exactly how to wrap up the deal. We worked through a mountain of paperwork and then Joe presented me with a paper tag.....i had bought my third FORD Edge! Overall, FIVE STAR FORD has a great TEAM. A TEAM That I look forward to working with again! I believe if you have a quality dealership You will have the foundation for a FIVE STAR TEAM. More

6th vehicle and never a bad experience! I called Jim Rich on a Thursday and by Friday morning I was ready to go. Jim is honest and forthright. Never one to "go ask my manager". This is the 6 I called Jim Rich on a Thursday and by Friday morning I was ready to go. Jim is honest and forthright. Never one to "go ask my manager". This is the 6th Ford I have purchased from 5 Star and all great! More