
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Personalized and not pushy Compaired to other dealerships we went to where sales men where trying to just get you to buy the care as quickly as possible, John at 5 star took us Compaired to other dealerships we went to where sales men where trying to just get you to buy the care as quickly as possible, John at 5 star took us on 2 test drives and was not pushy at all, ready to answer any questions we might have and worked with us all afternoon. John Hilsinger is great for used car sales! More
Five Star Treatment I've bought 3 vehicles from this dealership and I've had two friends purchase there vehicles here. I've always left happy and they were able to work I've bought 3 vehicles from this dealership and I've had two friends purchase there vehicles here. I've always left happy and they were able to work with in my price range at the time. My Friends had a great experience as well. More
Car buying trip I live in New Mexico but shop online as car prices in my area are always higher. Sam Limo at Five Star Ford had good price and was excellent to work w I live in New Mexico but shop online as car prices in my area are always higher. Sam Limo at Five Star Ford had good price and was excellent to work with. He even picked me up at Airport. Once at dealership he made sure I wa ok with everything. I have bought five cars online and Sam has been the best to work with hands down More
Great experience, friendly staff! I recently purchased a Ford Explorer from Crystal Sanders at this dealership, and the experience was lovely! She greeted me and was warm from the begi I recently purchased a Ford Explorer from Crystal Sanders at this dealership, and the experience was lovely! She greeted me and was warm from the beginning, I had refreshments and even a phone charger to use when my phone was dying! We checked out a few cars and a ton of options, and I ended up getting the perfect car for me at a great payment! Through the whole process, including aftermarket with Sam O'Reggio and Financing with Tut Edwards (AKA the Tutman experience), I felt very comfortable and everything was explained well to me. I am so excited about my new car and all the features that come with it and I look forward to being part of the Five Star Family :) More
BEST car byuing Experience 5Star Ford really did a fantastic job selling me my Explorer. The sales person Bashar Nemri (Bob) was so knowledgeable and helpful, went out of his w 5Star Ford really did a fantastic job selling me my Explorer. The sales person Bashar Nemri (Bob) was so knowledgeable and helpful, went out of his way to make sure I was getting what I wanted. All the employees were great as well everyone of them especially BOB did exceptioonally well at customer service. It was quick and easy purchase all the way through Finance no problems and everything I asked for I got. I would recommend 5Star Ford to anyone buying a vehicle these people are professional above all other dealerships! Thanks More
Service Prompt attention to my tailgate issue. Warranty service scheduled and completed promptly. Charlie Dill got me from the airport back to the dealership Prompt attention to my tailgate issue. Warranty service scheduled and completed promptly. Charlie Dill got me from the airport back to the dealership quick and safe. Everyone I've dealt with -David Degger, Michael Fitch, Caleb, and Charlie. Great team. More
Excellent dealership This is my 3rd truck to buy from 5 Star NRH and the 3rd time with the same sales manager; Lee Clanton. By far this was the best buying experiences I h This is my 3rd truck to buy from 5 Star NRH and the 3rd time with the same sales manager; Lee Clanton. By far this was the best buying experiences I have ever had. Lee was able to answer all of my questions and provide me with information that was outside of things that I had thought. There was no pressure to buy when I arrived to the dealership to test drive and look at the trucks I had picked out. With my schedule, I cannot look for a vehicle in the traditional manner so a lot of looking is online at window stickers. Working with Lee, I was able to send send an email and received a response very quickly answering the question in depth. When it came to the final decision, I let Lee know which one we selected and it was waiting for us when we arrived. Anthony in finance was great as well, not trying to talk us into anything we didn't want or need. We have 2 teen drivers, and as much as we are not looking to the financial impact of another purchase, we are looking forward to working with Lee for our next purchase. More
Good service for first time buy for daughter Justin was able to help my daughter with her first car purchase. Justin was honest, efficient, and very helpful. He explained the numbers to both of u Justin was able to help my daughter with her first car purchase. Justin was honest, efficient, and very helpful. He explained the numbers to both of us. We will be back to see him with her next purchase and other family members!! Fiance was pleasurable, also. More
Great Experience The process for leasing my Ford Escape was the least stressful and least time consuming experience I have ever had when acquiring a new vehicle. The process for leasing my Ford Escape was the least stressful and least time consuming experience I have ever had when acquiring a new vehicle. More
Awsome Experience My wife and I recently purchased a 2017 Ford Explorer from Five Star Ford North Richland Hills and Rick Dike. The experience was very pleasurable and My wife and I recently purchased a 2017 Ford Explorer from Five Star Ford North Richland Hills and Rick Dike. The experience was very pleasurable and not like other car dealer’s experiences in the past where you spend hours going between the manager and salesman. Rick was down to earth, easy to communicate with, knowledgeable and assisted in getting us the numbers for our trade in. I first heard of Five Star Ford from The Car Guy Jerry Reynolds radio show and it truly lived up to the expectations Jerry spoke of. I would recommend Five Star Ford and Rick Dike to anyone looking for a vehicle new or used. Awesome job Rick Mike & Michele Norris More