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Five Star Ford

North Richland Hills, TX

4.9
8,332 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,332 reviews

January 15, 2017

Very professional and courteous! This is my third purchase here and it was completely a satisfying experience. Ollie Jackson was extremely helpful, courteous, and very professional i More

by millie
Recommend Dealer
Yes
Employees Worked With
Gary White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ollie Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2017

Five Stars for Dave and Tut Tut and Dave made our car buying experience Five Stars. Tut was thorough, personable, and professional. David was knowledgeable, helpful and easy t More

by Sharon Gjertsen
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Deger
January 14, 2017

Great People to Work With A year ago we went to the dealership and we purchased a 2015 Escape for our 40th anniversary. That experience was so meaningful to me, because the Es More

by Karen and James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam O'Reggio
January 14, 2017

Best Car Buying Experience Ever I've financed several vehicles in the last few year and this was by far the best experience. Aaron had me submit my application online and email all m More

by pdkimbley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Dias
January 14, 2017

Amazing people doing amazing things Every time I go there, they help me as much as they could. Joe vazquez is such a great guy and will fight for your needs. Awesome people. More

by Salvador Gomez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Vazquez, Jimmy Truong
January 13, 2017

quick and easy good buying experience, was not pressured. I was in the dealership less than 2 hours and never had any negative feelings. I would recommend the deale More

by Red
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Ritter, Robert Leet
January 13, 2017

Second Purchase from Alfred. Enjoyed our last experience purchasing from Alfred in 2011 and had a blast catching up with him in our recent purchase of a preowned truck. Alfred ear More

by Bob Reed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2017

Purchase of 2017 Ford Explorer Both Alfred and Jim took a lot of time with us, and helped us through the buying process. No one could have done a better job, and we recommend both More

by LynnandJane
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Rich
January 10, 2017

My New Service Advisor I had used Stephen Carter as my go to service advisor for some time so I was disappointed that he moved up; but happy that I found someone equally det More

by Villafuerted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Peal
January 09, 2017

Outstanding Experience This was our 3rd vehicle to purchase from Five Star with good reason, the sales staff are professional and easy to work with. Recommend this dealersh More

by Carol Gonzales
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Clanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Snyder
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