
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Treated like family. This is my fourth purchase from this dealership and every one has been a great experience. I've been fortunate enough to has the same salesperson, Dor This is my fourth purchase from this dealership and every one has been a great experience. I've been fortunate enough to has the same salesperson, Doreen each time. First thing she does is ask you what it is your looking for then she gives you a list of choices to choose from. You never feel rushed or pressured. When you make your final choice she will make sure all discounts and rebates are applied. Doreen is awesome! More
Very professional and courteous! This is my third purchase here and it was completely a satisfying experience. Ollie Jackson was extremely helpful, courteous, and very professional i This is my third purchase here and it was completely a satisfying experience. Ollie Jackson was extremely helpful, courteous, and very professional in all phases of the sale. David Hill thoroughly explained the financing part and Gary White made you feel completely comfortable during all phases of the process. A great place to do business! More
Five Stars for Dave and Tut Tut and Dave made our car buying experience Five Stars. Tut was thorough, personable, and professional. David was knowledgeable, helpful and easy t Tut and Dave made our car buying experience Five Stars. Tut was thorough, personable, and professional. David was knowledgeable, helpful and easy to work with. More
Second Purchase from Alfred. Enjoyed our last experience purchasing from Alfred in 2011 and had a blast catching up with him in our recent purchase of a preowned truck. Alfred ear Enjoyed our last experience purchasing from Alfred in 2011 and had a blast catching up with him in our recent purchase of a preowned truck. Alfred earned our future business with the way he treated us like family,.Definitely recommend Alfred and Five Star Ford! More
Best Car Buying Experience Ever I've financed several vehicles in the last few year and this was by far the best experience. Aaron had me submit my application online and email all m I've financed several vehicles in the last few year and this was by far the best experience. Aaron had me submit my application online and email all my documents to him. He did all of the work before I ever set foot in the front door. I was literally out of the dealership in 45 minutes with my new car. It changed my perspective on what that experience should look like down the road. More
Amazing people doing amazing things Every time I go there, they help me as much as they could. Joe vazquez is such a great guy and will fight for your needs. Awesome people. Every time I go there, they help me as much as they could. Joe vazquez is such a great guy and will fight for your needs. Awesome people. More
Great People to Work With A year ago we went to the dealership and we purchased a 2015 Escape for our 40th anniversary. That experience was so meaningful to me, because the Es A year ago we went to the dealership and we purchased a 2015 Escape for our 40th anniversary. That experience was so meaningful to me, because the Escape ended up being my vehicle. John Little and Crystal Sanders made that anniversary memory the reason we went back to them, as our sales persons and to the dealership. They are professionals, they listen, they are fun, and just great people. After purchasing a second vehicle, 2016 Edge, we again went to purchase items from the aftermarket department and again met with Sam O'Reggio. Sam, like John and Crystal , made us feel comfortable, ordered and/or provided what we needed and welcomed us into his department. Thank you for everything. James and Karen More
quick and easy good buying experience, was not pressured. I was in the dealership less than 2 hours and never had any negative feelings. I would recommend the deale good buying experience, was not pressured. I was in the dealership less than 2 hours and never had any negative feelings. I would recommend the dealership to anyone looking for a new car More
Purchase of 2017 Ford Explorer Both Alfred and Jim took a lot of time with us, and helped us through the buying process. No one could have done a better job, and we recommend both Both Alfred and Jim took a lot of time with us, and helped us through the buying process. No one could have done a better job, and we recommend both highly. By the way, this is the second Ford we have purchased from this dealership, and we came back because we were treated so well before. More
My New Service Advisor I had used Stephen Carter as my go to service advisor for some time so I was disappointed that he moved up; but happy that I found someone equally det I had used Stephen Carter as my go to service advisor for some time so I was disappointed that he moved up; but happy that I found someone equally detail oriented. Abby was on top of my service request from the time I dropped it off to the time I picked it up. I had a simple Works package and brake issue and she handled them with professionalism and made sure the shuttle picked me up. I know 5 Star Ford recognizes that over the years and 5 vehicles I purchased that I don't make these reviews unless they are deserved. Abby is now my go to person ... More