Five Star Ford

Flawless customer service from begining to end. It was a great experience from beginning to end. I never felt pressured or rushed in purchasing our truck. John bent over backwards to make sure we go It was a great experience from beginning to end. I never felt pressured or rushed in purchasing our truck. John bent over backwards to make sure we got the best deal possible. Anthony made the finance process simple and easy to understand. We will definitely be coming back when it's time to purchase another vehicle. More

Doreen I had a great experience working with Doreen a couple of years ago when I bought my 2015 F-150. It was such a good experience that I felt I needed to I had a great experience working with Doreen a couple of years ago when I bought my 2015 F-150. It was such a good experience that I felt I needed to go back to her when my family was in need of a new family car. And that's just what I did. The second time was just as good as the first and would strongly encourage you to use her for your next vehicle purchase! More

Courteous and Professional Sales staff Dealt with Wayne Biggers, and Jeff Smith on the purchase of our 2017 Mustang. Great experience, very easy to deal with. A pleasure. thank you Dealt with Wayne Biggers, and Jeff Smith on the purchase of our 2017 Mustang. Great experience, very easy to deal with. A pleasure. thank you More

always a good experience. Everyone is always so helpful and friendly from the time you arrive and until you leave. I am sure we will return when the time comes. This is our 55t Everyone is always so helpful and friendly from the time you arrive and until you leave. I am sure we will return when the time comes. This is our 55th purchase from this dealership. More

Awesome service experience with Michael Fitch. Brought my 2015 F150 in to Michael at Five Star Ford for a couple warranty issues (AM radio did not work and sunroof rattle). He did a great job of k Brought my 2015 F150 in to Michael at Five Star Ford for a couple warranty issues (AM radio did not work and sunroof rattle). He did a great job of keeping me updated on the progress. Everyone that I dealt with made me feel like a valued customer. Highly recommend Michael and the team at Five Star NRH! More

Great to work with Randy I walked in Saturday afternoon looking for a new Focus. That same afternoon we drove one home. Getting in and out was a pleasure. From Randy, to Jimmy I walked in Saturday afternoon looking for a new Focus. That same afternoon we drove one home. Getting in and out was a pleasure. From Randy, to Jimmy, everything went smooth and easy. I will be back. More

5 Star Service from 5 Star Ford I told Diron what I was looking for and he delivered. The experience was painless and quick. Diron went above and beyond and provided me with a great I told Diron what I was looking for and he delivered. The experience was painless and quick. Diron went above and beyond and provided me with a great car buying experience. I am more than satisfied with the service, vehicle and deal I received. More

Excellent experience at 5 Star Ford Responsive, no nonsense, and great teamwork at 5 Star Ford. This is what I want when I purchase a vehicle and that is why this was my second with 5 S Responsive, no nonsense, and great teamwork at 5 Star Ford. This is what I want when I purchase a vehicle and that is why this was my second with 5 Star. Carlton Abrams and Anthony Snyder are my guys. Everyone I dealt with was friendly and went out of their way to help, even if they were not directly working with me on the sale. More

Excellent and smooth experience We were able to find the car we wanted online, saw that it was available at Sam Pack in North Richland Hills. We called to make sure it was still avai We were able to find the car we wanted online, saw that it was available at Sam Pack in North Richland Hills. We called to make sure it was still available and spoke with Alfred. He set up a time with us, and he was immediately available the moment we arrived, which was almost an hour later than we expected. We test drove, found it was exactly what we wanted, then sat down to talk loan figures. The system initially said we were not eligible for 0%, but Alfred was able to check and get us approved anyway. Afterward we went to see Robert in F&I. He walked us through and made sure our final figures were acceptable. Alfred followed through after we were finished and made sure everything was acceptable and saw us on our way. Overall, the experience went more quickly, and was more pleasant than any previous car-buying experience. More

New car purchases It was a super easy process and we were in and out...best car buying experience we have ever had...William was super attentive and worked with us the It was a super easy process and we were in and out...best car buying experience we have ever had...William was super attentive and worked with us the whole time knowing what we wanted..go see William at 5 star ford NrH...tell him what you want and he can make it happen...and fast More