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Five Star Ford

North Richland Hills, TX

4.9
8,596 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,596 reviews

January 20, 2017

Flawless customer service from begining to end. It was a great experience from beginning to end. I never felt pressured or rushed in purchasing our truck. John bent over backwards to make sure we go More

by Texar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Snyder
January 19, 2017

Doreen I had a great experience working with Doreen a couple of years ago when I bought my 2015 F-150. It was such a good experience that I felt I needed to More

by Promig1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Parker Bainbridge
January 18, 2017

Courteous and Professional Sales staff Dealt with Wayne Biggers, and Jeff Smith on the purchase of our 2017 Mustang. Great experience, very easy to deal with. A pleasure. thank you More

by lamiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Biggers, Jeff Smith, Robert Leet
January 17, 2017

always a good experience. Everyone is always so helpful and friendly from the time you arrive and until you leave. I am sure we will return when the time comes. This is our 55t More

by heidi58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Truong, Robert Abrams
January 17, 2017

Awesome service experience with Michael Fitch. Brought my 2015 F150 in to Michael at Five Star Ford for a couple warranty issues (AM radio did not work and sunroof rattle). He did a great job of k More

by Jim B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fitch
January 17, 2017

Great to work with Randy I walked in Saturday afternoon looking for a new Focus. That same afternoon we drove one home. Getting in and out was a pleasure. From Randy, to Jimmy More

by Chris555
Recommend Dealer
Yes
Employees Worked With
Michael Huntzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Rennert, Jimmy Truong, Randy Rennert
January 17, 2017

5 Star Service from 5 Star Ford I told Diron what I was looking for and he delivered. The experience was painless and quick. Diron went above and beyond and provided me with a great More

by Tycrwd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diron Lintz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2017

Excellent experience at 5 Star Ford Responsive, no nonsense, and great teamwork at 5 Star Ford. This is what I want when I purchase a vehicle and that is why this was my second with 5 S More

by Benjamin Pylant
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Snyder, Carlton Abrams
January 16, 2017

Excellent and smooth experience We were able to find the car we wanted online, saw that it was available at Sam Pack in North Richland Hills. We called to make sure it was still avai More

by Robert Scott Adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Leet
January 16, 2017

New car purchases It was a super easy process and we were in and out...best car buying experience we have ever had...William was super attentive and worked with us the More

by Cbacchus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
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