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Five Star Ford
North Richland Hills, TX
8,580 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one.
Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,580 reviews
August 28, 2023
I was a first time car buyer , Crystal and John made me feel at ease very quickly . They helped me find the exact car I needed Crystal is very attentive during the entire process . They both answered ALL o feel at ease very quickly . They helped me find the exact car I needed Crystal is very attentive during the entire process . They both answered ALL of my questions very kindly More
by guadalupegon410
August 28, 2023
Alfred did a great job for me. He was easy to work with and a pleasure to do business with. He was easy to work with and a pleasure to do business with. More
by Kenjco
Employees Worked With
August 21, 2023
Alfred is a wonderful person and is pleasure to work with. Great customer service. Quick and very knowledgeable. with. Great customer service. Quick and very knowledgeable. More
by Headman1970
August 20, 2023
They took care of me very well and they were very helpful in any question I had. in any question I had. More
by jumbakyobe12
August 20, 2023
My experience buying this truck was excellent! Thank you 5 star ford! I will definitely be coming back to purchase my next vehicle from you guys. Thank you 5 star ford! I will definitely be coming back to purchase my next vehicle from you guys. More
by Bodeehall
Employees Worked With
August 18, 2023
"Grandpa" Alfred greeted me in the door as soon as I walked in and helped me find exactly what I was looking for! Not only was he helpful in every step of the buying process, he was personable and easy walked in and helped me find exactly what I was looking for! Not only was he helpful in every step of the buying process, he was personable and easy to talk to. He kept me informed every day of my vehicle's status and was flexible with the time to pick it up. Thank you, Grandpa! More
by Bunnyrosecraig
August 16, 2023
Súper amables y me ayudaron a obtener mi carro rapidísimo y empesando mi crédito cn ellos 😇 y empesando mi crédito cn ellos 😇 More
by Liliana
Employees Worked With
August 16, 2023
Best Dealership in Texas! Diron is an outstanding salesperson. My 8th vehicle purchased/leased from Diron. Diron is an outstanding salesperson. My 8th vehicle purchased/leased from Diron. More
by Nomr
August 15, 2023
WE have purchased several vehicles from Five Star Ford with Alfred. He is always ready, friendly and willing to fulfill your needs for a vehicle of your choice. Alfred is pleasant, honest and fun to work with Alfred. He is always ready, friendly and willing to fulfill your needs for a vehicle of your choice. Alfred is pleasant, honest and fun to work with. Our next vehicle purchase will be with Five Star Ford. More
by Deerhunter66
Employees Worked With
August 15, 2023
Five Star Ford is THE BEST dealership. Every department excels at delivering a smooth customer experience. Their Social Media staff is awesome at giving back to the local community. Every department excels at delivering a smooth customer experience. Their Social Media staff is awesome at giving back to the local community. More
by Pgrantweb
