Five Star Ford

It is very easy to buy a car at Five Star Ford! Five Star Ford is a great place to buy a car! They do not pressure you, and the process is fast and easy. My salesman, David Hardick, was wonderful! Five Star Ford is a great place to buy a car! They do not pressure you, and the process is fast and easy. My salesman, David Hardick, was wonderful! He really went the extra mile to find me the car I wanted. More

Exceptional Customer Service I'd like to thank Mr. Wayne Biggers for his assistance in the purchase of my car. The process was what one would call "smooth sailing" and we enjoyed I'd like to thank Mr. Wayne Biggers for his assistance in the purchase of my car. The process was what one would call "smooth sailing" and we enjoyed working with him. More

Amazing experience My whole experience was nothing short of amazing. Great customer service all around. Price for my vehicle was great and a fair trade-in on mine. Kevin My whole experience was nothing short of amazing. Great customer service all around. Price for my vehicle was great and a fair trade-in on mine. Kevin Wildman was awesome and went above and beyond. Lee Clanton was perfect, explained everything to us and was just a real down to earth guy. Would not hesitate to buy from them again! More

GREAT EXPERIENCE!!! IT WAS A GREAT EXPERIENCE AND HASSLE FREE !! TOTAL FRIENDLY..NO PRESSURE.... TRY TO WORK WITH YOU... NO LONG WAITS... GREAT JOB! EASY TO WORK WITH IT WAS A GREAT EXPERIENCE AND HASSLE FREE !! TOTAL FRIENDLY..NO PRESSURE.... TRY TO WORK WITH YOU... NO LONG WAITS... GREAT JOB! EASY TO WORK WITH ALL OF THEM! More

Enjoyable experience Despite the lateness of the hour, John took the time to answer questions and take a test drive. His offer was more than fair so no negotiations were Despite the lateness of the hour, John took the time to answer questions and take a test drive. His offer was more than fair so no negotiations were necessary. No one tried to rush me into making a decision. The service dept stayed late to get the Escape ready that night. John and Anthony stayed late to get all the paperwork done. Overall this was a very positive and enjoyable experience. More

Excellent service for a new truck buyer Purchased from here before and needed a new truck. Figured I would start here and ended up finishing here. Aside from the length of time from start t Purchased from here before and needed a new truck. Figured I would start here and ended up finishing here. Aside from the length of time from start to finish it once was again a pleasurable experience. More

Joe Ferrantelli and Five Star Ford are highly recommended! This is the 5th vehicle we've purchased from Five Star Ford since marrying 25 years ago, and the 3rd we've purchased from Joe. Five Star IS our deale This is the 5th vehicle we've purchased from Five Star Ford since marrying 25 years ago, and the 3rd we've purchased from Joe. Five Star IS our dealership of choice, and Joe is our salesman. Every experience has been smooth, efficient, professional and exactly what we wanted. We know we get fair deals from Joe and Five Star, and the experience is always pleasant. We recommend Joe and Five Star to anyone whom we know is in the market for a vehicle. More

Painless car buying experience Purchased a 2017 Escape today (10/05/2016). Great experience with salesman Juan Hernandez. He made the process easy and painless. Also good experie Purchased a 2017 Escape today (10/05/2016). Great experience with salesman Juan Hernandez. He made the process easy and painless. Also good experience with finance department. All contacted were friendly and helpful. Thanks guys. A few problems getting FordPASS account set up on line but now works great. So much technology built in now it is a little overwhelming. Plan to take SYNC class on Saturday. More

Great Service I took my vehicle in for warranty repair and Josh took great care of me and my vehicle. The repairs took a bit longer than expected which is understan I took my vehicle in for warranty repair and Josh took great care of me and my vehicle. The repairs took a bit longer than expected which is understandable for how busty they were. Josh kept me updated on the status and never over-promised what they did not deliver. I received my vehicle the day that Josh told me I would most likely get it back and my car is back to it's working condition. Five Star Ford in North Richland Hills has gained a repeat customer through this experience. More

Poor sales service Applied for the Ford credit. Had regular email communication with Aaron. I feel where it went south is Aaron wouldn't disclose to me, the one who ap Applied for the Ford credit. Had regular email communication with Aaron. I feel where it went south is Aaron wouldn't disclose to me, the one who applied for the credit, what happened with my credit app only that everything looked good but he need any trade-in information. I emailed Aaron back with the vehicle I wanted, the trade-in info, year, mileage, and how much cash I would put down and asked if a Friday morning would be good to come in. I didn't hear back from Aaron till 3 days later in the evening to which he replied he was there and was I coming in. Well, no because I have to work which is why I wanted to schedule a Friday morning visit (the purpose of emailing 3 days before). Aaron had no problems replying to emails before then. I'm glad I wasted a hit on my credit and applied for nothing. More