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Five Star Ford

North Richland Hills, TX

4.9
8,583 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,583 reviews

September 06, 2016

"As usual, incredible service and attention!" We have bought several vehicles from Five Star. Rick Dike has always helped us find what we are looking for and more. His patience is incredible, an More

by David Engles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2016

Great Customer Service! From the moment we walked in we felt very comfortable and felt like we were in good hands! Thank you Mark and Tony for your superior customer service. More

by jandkmonty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lancaster, Anthony Snyder
September 06, 2016

Super Customer Service from John Little & Crystal Sanders We received outstanding customer service from sales personnel John Little and Crystal Sanders. They were responsive, worked diligently to find the For More

by Larry W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Sanders
September 06, 2016

Rick Dike is great! We were in and out in 2 hours! 8 or more cars purchased from here due to the great experience and service. I appreciate the personal service that I More

by Amywdill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmie Mathews, Jimmy Truong
September 06, 2016

Above and beyond EXCELLENT Looked at a couple of other lots and wasn't satisfied with price or customer service. Rick Dike went above and beyond to get us the truck we needed an More

by tcarter3030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
MM Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2016

Excellent Overall experience was excellent. Absolutely no complaints. Will be sure to recommend 5Star to friends and family. I enjoyed working with Hector. More

by Nicholem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Cojulun
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2016

John Hilsinger is awesome! I was in a little bit of a bind and John H. stepped up and worked until he found a vehicle that worked for me! He was super friendly, attentive, and a More

by Jenprrsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2016

Great Purchase Experience Working with Jason was great. I will totally go back to him when considering buying a vehicle again. I have visited 5 Star NRH a few times in the proc More

by Jason L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Truong
September 06, 2016

This was the best truck trade I have ever made. I was treated with total respect and everything was explained to the exact penny. I left with total trust of the dealership and all of the employees. More

by wadejameson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Fichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
CarPro Show
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : General Sales Manager -Kevin Wildman, Bashar (Bob) Nemri
September 06, 2016

F250 Purchase Labor Day Weekend Second truck I bought from Chad Ritter. Working with him is such a pleasure. He's very direct and to the point. Also Tut Edwards in finance and Sam O More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam OReggio, Chad Ritter
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