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Five Star Ford

North Richland Hills, TX

4.9
8,747 Reviews
Five Star Ford was named to represent the very best. From the beginning, Sam Pack chose the Five Star name as a promise of excellence in service, experience, and community commitment. That vision has guided every Five Star dealership since day one. Since opening our doors on August 1, 1991, Five Star Ford North Richland Hills has proudly served North Richland Hills, Fort Worth, and the surrounding areas. As a family-owned dealership, we have built our reputation on trust, transparency, and long-term relationships. Today, we are one of the top-performing Ford dealerships in the nation, ranking in the Top 10 for both new and Certified Pre-Owned sales and standing as the #1 Ford dealer in the DFW area. We are also the only dealership in the country to earn the Ford Triple Crown Award 24 years in a row and a 25-time President’s Club winner. Just as important, we remain deeply connected to our community, supporting organizations like the American Cancer Society, Boys & Girls Clubs of Greater Tarrant County, and many local schools, churches, and civic programs.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,747 reviews

September 30, 2016

Easy and Transparent Son had his heart set on the Blue Jeans Blue Ford Explorer with tan interior. Jim Fairweather worked his tail off to find one, loaded as we wanted an More

by RickE
Customer Service
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Fairweather
September 29, 2016

Bought tires from Chris for my Kia Soul and it was a awesome experience!! Super nice from the beginning! Gave me exactly what I came in for 😉 More

by Melissa Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
September 29, 2016

DIRON LINTZ Very respectful salesperson, one that has respect for his customers, patience and true commitment to delivering the vehicle desired. This is the 3 veh More

by Riunite930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diron Lintz
September 29, 2016

It was great Our salesman Alfred el-darazi was a very nice polite and very helpful. He made our car shopping very enjoyable. I will give his name to family and fri More

by Cargirl.deb55
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2016

Quick and painless I went in on a Friday afternoon and told them what I wanted then left. By Tuesday I drove away in my new car. They helped me with everything so I had More

by TexasFlyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randall Swindell
September 28, 2016

Five Star Ford the name says it all! Sam Limo is five star as well. From start to finish he was sincere, patient, and helpful. I appreciated his efforts making sure my concerns were met More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Limo, Carlos Codie
September 28, 2016

Best experience ever My experience with Sam Pack's Five Star Ford in NRH was the best buying experience I have EVER had. Great people. Courtesy. Wanted to make sure I More

by jdroller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Leet, Ford Yeager
September 28, 2016

rocky start, but very strong finish Things went uphill once I met Kevin at the door and he introduced me to Jim Rice, ace truck salesperson. Jim was very knowledgeable and great to work More

by pleased customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CarPro Show
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Lee in Finance, Jim Rich
September 27, 2016

Fast and efficient Doreen and the staff at five star made the buying process fast and easy. In and out with a great deal in an hour and a half. Back to pick the car up More

by wildjohn
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Parker Bainbridge
September 27, 2016

Great Dealer I have worked with this dealer since 1988. They are friendly and offer great service. I have dealt with Mark Lancaster on most of mine & my families p More

by Rbybee
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Lancaster, Jimmy Truong
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