
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Best Experience I Ever Had Buying A Car! From the moment I stepped onto the lot, I was met with with a gentleman (Hector) who just wanted to know what we were looking for. He introduced my w From the moment I stepped onto the lot, I was met with with a gentleman (Hector) who just wanted to know what we were looking for. He introduced my wife and I to Mr. John Hilsinger. From that moment on, we felt like family. His approach was a sincere, "I'm just here to help" and I was totally put at ease. We told him our situation and from that point on, we were in his care and attention. He worked with our numbers to get them at the payments we were comfortable with and he was totally professional but more importantly, he was personable and genuine. When we spoke to the finance officer (Mr. Jack Geier), we again felt like family and the whole experience was that we were taken care of like family. I highly recommend this dealership for anyone looking for a new car. You can't go wrong here. More
No Hassle Deal Brienna Lopez has what I consider the ideal approach to sales. Informative, patient, and no pressure. We will recommend her to friends and fellow em Brienna Lopez has what I consider the ideal approach to sales. Informative, patient, and no pressure. We will recommend her to friends and fellow employees. We will also buy from 5 Star in the future. Jimmy Truong was also very helpful and efficient during the finance phase. More
Ford purchase We had a smooth buying experience at Five Star Ford. We have purchased other vehicles in the past. Great sales person, finance guy and after purchase We had a smooth buying experience at Five Star Ford. We have purchased other vehicles in the past. Great sales person, finance guy and after purchase guy! Great service! More
Phenomenal Experience Everyone I met was great! Rick and Lee are outstanding. And Tut did a great job once it was time to do all the financing! If you're looking for a car Everyone I met was great! Rick and Lee are outstanding. And Tut did a great job once it was time to do all the financing! If you're looking for a car then Five Star Ford is the place for you! More
No Gimmicks. Stress Free. The price was so low that I thought it had to be a gimmick, or a switch & bait, or they'd say they just sold the last one. Nope! Simple and easy pro The price was so low that I thought it had to be a gimmick, or a switch & bait, or they'd say they just sold the last one. Nope! Simple and easy process. My wife kept asking..."Does it have hail damage? Was this a used car? What's wrong with it?". Price was exactly as shown. Vehicle was excactly as described. No "funny money" added. No pressure. Simple process. Don't know why I was worried. This is the 3rd car I've bought from Five Star. Sam Limo, the salesman, was professional, friendly, low key, and comfortable to deal with. Thanks! More
Great buying experience John was very professional. Allowed us to ask a lot of questions, and had answers for most. Very pleasant to work with, and allowed us to make the bu John was very professional. Allowed us to ask a lot of questions, and had answers for most. Very pleasant to work with, and allowed us to make the buying decision. I would recommend John highly to other car buyers. More
Painless, professional service! I am retired now and have purchased several new cars and trucks in my career. The staff at this dealership is the best I have ever conducted business I am retired now and have purchased several new cars and trucks in my career. The staff at this dealership is the best I have ever conducted business with. First class all the way! More
The 4th customer of him after my friends! I come from China, this is my first car in American, and I enjoy the experience of purchasing the car with Bob. My roommate bought the first car from I come from China, this is my first car in American, and I enjoy the experience of purchasing the car with Bob. My roommate bought the first car from him, then another two friends bought their cars from him. I heard he offers good cars with reasonable price. And I find it is true when I buy my new car there. He is a good guy and worth to trust. More
Great Customer Service In the last week I have bought a new vehicle, part for another vehicle and had service on a third vehicle. Everyone I dealt with was very professiona In the last week I have bought a new vehicle, part for another vehicle and had service on a third vehicle. Everyone I dealt with was very professional and friendly, the process in every department was quick and efficient. This was my 9th new Ford purchase and by far the easiest, Aaron was a pleasure to work with. More
Best buying experience My mother was in need of a reliable car. My father recently passed away and she was driving a truck with a lot of miles, that was becoming more and mo My mother was in need of a reliable car. My father recently passed away and she was driving a truck with a lot of miles, that was becoming more and more unreliable. Rick Dike took really good care of her and now she is driving a beautiful Ford Escape. I will no longer worry about her on the roads, wondering when or if she will brake down. Thank you to Rick, Jimmy and Lee, you guys made the whole buying experience extremely easy, she is very happy and so am I. More