
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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2016 Ford Escape Titatium 2.0L EcoBoost The 2016 Ford Escape was the second vehicle we have purchased from 5Star Ford in North Richland Hills, TX. My 2011 F150 EcoBoost was the first. Wor The 2016 Ford Escape was the second vehicle we have purchased from 5Star Ford in North Richland Hills, TX. My 2011 F150 EcoBoost was the first. Working with David Deger was a pleasant experience purchasing the Ford Escape as was the previous experience buying the 2011 F150. Would definitely recommend this dealership and salesman to anyone interested in purchasing a new Ford Product. More
Easy Peasy Pie! I purchased a 2016 Ford Fusion from Rick Dike. I let him know what I wanted, how much I wanted to spend and I wanted it all hassle free. And that is e I purchased a 2016 Ford Fusion from Rick Dike. I let him know what I wanted, how much I wanted to spend and I wanted it all hassle free. And that is exaclty what I got. The best car buying experience Ive ever had. David Hill the finance guy was easy to work with and got us in and out quickly. Lee was alot of help showing all the electronic stuff before we drove off. I want to thank them all for a great and easy process. Thanks to Debbie Johnson for referring me to such a great team. I LOVE MY CAR!!! More
New Escape, same great service. I had purchased used cars from Five Star Ford, and had service there, but this was the first new car. The salesman used the information I had submitte I had purchased used cars from Five Star Ford, and had service there, but this was the first new car. The salesman used the information I had submitted online and was ready with a couple vehicles to test drive when I walked in the door. The credit was already done (also online) and I got the vehicle I wanted, the financing I wanted (ended up with a lease) and was out the door with the paperwork done and the fully prepped vehicle just 3 hours after I walked in. This included the test drives, used car appraisal, paperwork, financing, new car prep....everything. Couldn't be happier. More
Sam Limo Great Experience Sam, was outstanding during the purchase process. He provide all the information up front, responded quickly to my questions and calls. This buyin Sam, was outstanding during the purchase process. He provide all the information up front, responded quickly to my questions and calls. This buying experience was enjoyable between Sam and the FiveStar ford team. More
Superb Buying Experience Salesman, Randall Swindell, was very professional, courteous, and knowledgeable. Found him to genuinely care about the customer's questions, buying e Salesman, Randall Swindell, was very professional, courteous, and knowledgeable. Found him to genuinely care about the customer's questions, buying experience, and assisted in providing the best and fairest deal possible. More
Caleb Rothganger I went in to have my 2013 Taurus checked out. Three unrelated problems that came up at the same time. Caleb was awesome! He was able to have all the I went in to have my 2013 Taurus checked out. Three unrelated problems that came up at the same time. Caleb was awesome! He was able to have all the problems knocked out within a few days. Obviously, the techncians deserve credit too. Mainly, I was impressed with how quickly Caleb provided me with updates regarding my vehicle. Caleb ensured I had a rental lined up before I even arrived to the service department. If that's not bad xxx service, I don't know what is. Caleb was as professional as it gets! Kudos, Caleb! More
Awesome experience. Buying our mustang at Five Star Ford was an awesome experience. Randall Swindell was very polite and professional and took the the time to find exact Buying our mustang at Five Star Ford was an awesome experience. Randall Swindell was very polite and professional and took the the time to find exactly what we wanted. He truly cares about the customer and we would recommend Five Star Ford to anybody looking for a car. Five Star Ford is a great place with great people. More
Best Buying Experience EVER! I took the day off to go through the car buying process, I reached out to Justin before hand and he was very accommodating with my schedule. I told hi I took the day off to go through the car buying process, I reached out to Justin before hand and he was very accommodating with my schedule. I told him what I was looking for and what I wanted to pay and it was spot on. This was the best car buying experience ever, no hassle, no pressure very honest , down to earth and very, very professional. I will definitely recommend Justin and Five Star Ford to my friends and family! Thanks again Justin. Amy More
Great price, fast buying experience I was in the market for a new Ford Edge. I had been price shopping around for a bit and came across a nice white Edge Sport AWD at this location (a b I was in the market for a new Ford Edge. I had been price shopping around for a bit and came across a nice white Edge Sport AWD at this location (a bit of a unicorn). Carlton and I negotiated via email entirely and he even provided detailed line item breakout which really helped me make my decision. I showed up on a Friday morning and met with Melvin to start signing on the paperwork. He was great to work with and not at all pushy in the least. From there went to finance. Met with David who was alway great to work with. Honestly, this was the quickest I've ever "checked out" of a car dealership. It was amazing. I returned the next Wednesday for little IOUs the dealer had for me and that was also painless. I wish I had a dealership this nice close by. More
Great Service Jim sold me my first vehicle and now my second in 6 years. He is very helpful and direct when helping you get into the vehicle you want. He is more th Jim sold me my first vehicle and now my second in 6 years. He is very helpful and direct when helping you get into the vehicle you want. He is more than willing to have you price around because he knows no one is going to beat the pricing at 5 Star. Very helpful in every way and does not pressure you into buying something you don't want. More