
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Outstanding Service Support from Ron Baron Five Star Ford is a wonderful dealership to get my cars serviced and repaired. I deal exclusively with Mr Ron Baron, who always provides outstanding Five Star Ford is a wonderful dealership to get my cars serviced and repaired. I deal exclusively with Mr Ron Baron, who always provides outstanding service and support. When working with Ron, I know I will get the best service and deals. He always treats me with great respect and never shuns from answering my questions or concerns. Serving 30 years in the USAF, I have lived all over the country and never have I had such a great working relationship with a true professional such as Ron. More
Great place! This place is wonderful! The gentlemen that took care of me was Ron , he was very experienced and knowledgeable about my vehicle. I will definitely be This place is wonderful! The gentlemen that took care of me was Ron , he was very experienced and knowledgeable about my vehicle. I will definitely be back! More
The works and tire warranty Bought our 13 Fusion here. Needed the works service. No problem. Needed help with tire warranty. The Michilin Energy Savers are rated for 65000 mile Bought our 13 Fusion here. Needed the works service. No problem. Needed help with tire warranty. The Michilin Energy Savers are rated for 65000 miles. We had 35000 and almost no tread. Ezra was able to prorate the difference and get us new tires. Excellent communication throughout the process. More
Always an excellent experience from Alfred! I first bought a Ford from Alfred El-Darazi several years ago and when it was time to purchase another I knew right where I was going. I went directly I first bought a Ford from Alfred El-Darazi several years ago and when it was time to purchase another I knew right where I was going. I went directly to Five Star Ford and asked for Alfred, I did not bother to go to any other dealership. I knew that Alfred would take care of us like he did before, and he was wonderful. The first day when Alfred was with another customer, he introduced us to Alayna and she took the time to answer all my questions, find out any particulars, and showed us all the trucks we wanted to she...she was great! When we came back, Alfred took us on a test-drive, pointed out all the features, and helped us to decide which vehicle was best for us based on price. We walked through the entire process quickly and then he directed us to Kenny, who made the finance process quick and easy (he was also very funny). Finally, Alfred directed us to Sam who walked us through all the after-market features we would be interested in including now or in the future. Since the purchase I have received several emails and texts from Alfred asking how I liked the truck. I'm not sure when I will purchase another car or truck, but I know it will be for Five Star Ford, and I hope Alfred. More
It was great! I bought my first Ford Focus here last weekend! Everyone was so helpful and made my first experience a good one. Definitely recommend this dealership! I bought my first Ford Focus here last weekend! Everyone was so helpful and made my first experience a good one. Definitely recommend this dealership! More
An Amazing Experience Crystal Sanders was an Awesome Sales Representative. She was extremely knowledgeable about the cars and very professional. I received an amazing off Crystal Sanders was an Awesome Sales Representative. She was extremely knowledgeable about the cars and very professional. I received an amazing offer on my Ford Focus. The experience was quick and easy with no hassle from Kenny Wilder from Finance. If you are looking for a new or used vehicle go to 5 Star Ford for an smooth and easy experience. More
Excelent Customer Service For the past two weeks we have been shopping for a truck. After comparing several we decided on the Ford Lariat and went to Five Star Ford in North Ri For the past two weeks we have been shopping for a truck. After comparing several we decided on the Ford Lariat and went to Five Star Ford in North Richland Hills. As everyone knows, car shopping and price negotiating can be very stressful and frustrating, however, we had a very pleasant experience from start to finish. We spoke with salesperson William May and he was very knowledgeable about Ford vehicles. We asked many questions and he never once said he had to look it up, ask or double check on it. We told him what we wanted and he immediately found exactly what we asked for. When we began negotiating the price, he was very honest and did his best to get us at the price and monthly payment we wanted. We continued the finishing process in the finance department with Freddy Valdovinos. It was already past closing time and yet the staff continued to be very helpful and not bothered by the time at all. Freddie made us feel right at home and began joking around. He had such a positive attitude even after a long day at work. He was very friendly and a pleasure to work with. He also went above and beyond to get the best interest rate for us. Afterwards, we met up again with Mr. May. By this time, it was well after closing and yet he took the time to sinc our phones and explain all the details/features on the truck. After this experience, we are seriously thinking about returning to Five Star Ford to trade in our Honda Pilot for a Ford Explorer. When we do, we will definitely request to work with William May and Freddie Valdovinos again. More
Recent purchase Have known Shawn for a long time (over 30 years). He's taken care of our family in the past and did so for me. Thanks Have known Shawn for a long time (over 30 years). He's taken care of our family in the past and did so for me. Thanks More
Great car buying experience! Five Star Ford is truly what it says it is...five stars! Everyone is friendly and easy to work with. It was the fastest and smoothest car buying exper Five Star Ford is truly what it says it is...five stars! Everyone is friendly and easy to work with. It was the fastest and smoothest car buying experience I've had. I would definitely recommend it to others! More
Excellent Just want to say the Aaron dies presented himself as professional and made my experience a good experience. I would recommend him to all my friends an Just want to say the Aaron dies presented himself as professional and made my experience a good experience. I would recommend him to all my friends and I will probably return to see him in the future. And Jack Geier was also vary professional and made my experience a good. More