Five Star Ford

Five Star Service We welcome the opportunity to have our cars serviced at Five Star Ford. From the warm greeting we receive on the driveway from the service attendant We welcome the opportunity to have our cars serviced at Five Star Ford. From the warm greeting we receive on the driveway from the service attendant John Bradley to the service writer teams, we feel well taken care of. Our service writers are Josh Lowery and Odie Terry. They are always honest, dependable and reliable. We count on them to have our cars serviced in a timely manner and an efficient way. They keep in contact thru the whole service process and address any concerns we might have with the repair. I can't think of any place else we would take our cars. They are top notch from start to finish. Thank you for making us feel like family! More

New car Lee Clanton was an excellent. This was our third car from him and we will go back again and again. Jimmy Matthews showed my wife and I how to work the Lee Clanton was an excellent. This was our third car from him and we will go back again and again. Jimmy Matthews showed my wife and I how to work the new sync system and he was outstanding. More

Awesome I was quite in a hurry and I needed something very specific in a reasonable price, and they provided me with an amazing deal. Thanks! I was quite in a hurry and I needed something very specific in a reasonable price, and they provided me with an amazing deal. Thanks! More

Car buying experience as good as it gets Lee Clanton is an absolute pleasure to work with. We told him exactly what we wanted and he got it for us- no nonsense. He did everything he could to Lee Clanton is an absolute pleasure to work with. We told him exactly what we wanted and he got it for us- no nonsense. He did everything he could to get us into the vehicle with good terms. We walked out of there very happy with all of our terms and price. We were not easy to get through financing but he fought the good fight and we couldn't be happier with our experience. Without a doubt, I will be calling him first when I am in the market for our next vehicle. Thank you Lee for everything! More

Friendly and professional Friendly yet very professional and informative about the process of buying a car! Diron was very attentive and devoted to getting me the kind of deal Friendly yet very professional and informative about the process of buying a car! Diron was very attentive and devoted to getting me the kind of deal that I wanted. More

Enjoyable and Exciting Experience We have purchased or leased 7 vehicles from Five Star Ford over the years. Christmas week we leased #8, 9, and 10. Our previous wonderful Salesperson We have purchased or leased 7 vehicles from Five Star Ford over the years. Christmas week we leased #8, 9, and 10. Our previous wonderful Salesperson, Marisa Thompson, was promoted at Five Star, so for the first time, we worked with Salesperson Ollie Jackson. Ollie went above and beyond to meet the requests we wanted in our new vehicles. She felt it was very important to make us happy and to me that brings back a customer. She also took the time to get to know us and offered services at Five Star to help us learn how to work certain parts of the cars. I personally requested Anthony Snyder to do our paperwork for financing. Anthony always greets you with a smile and makes you feel good about your purchase when you leave. Marisa, Ollie, and Anthony make getting a vehicle an enjoyable and exciting experience. More

Great Service! Everyone we worked with at Five Star Ford is always extremely helpful and attentive to our needs. They always welcomed and answered any questions we h Everyone we worked with at Five Star Ford is always extremely helpful and attentive to our needs. They always welcomed and answered any questions we had. My car originally came from another dealership, but the staff did everything they could to find the exact model and color I wanted. It is always a pleasure working with the people at Five Star Ford! More

Shaun and Ricky They were very diligent. Courteous. Respectful. Informative. Great experience. They Continuously kept me informed of problems and gave estimates prio They were very diligent. Courteous. Respectful. Informative. Great experience. They Continuously kept me informed of problems and gave estimates priori to work. They were and are very professional. More

A great experience from start to finish! NRH 5 Star was recommended by George Grubbs, Infiniti dealership owner to my wife as a great place with great people to buy a truck. He was right. It NRH 5 Star was recommended by George Grubbs, Infiniti dealership owner to my wife as a great place with great people to buy a truck. He was right. It was a one of very few times my wife and I had a great buying experience from the start to finish! Thank You Mark Lancaster and the entire NRH 5 Star Team. More

excellent the service from start to finish was outstanding, and your service rep forrest mccarty was a delightful young man who seemed to treat all of his cust the service from start to finish was outstanding, and your service rep forrest mccarty was a delightful young man who seemed to treat all of his customers well...He had a humble , yet remarkable and refreshing attitude with a very contageous smile ta bout...my girlfriend who also bought a car at five star and had her appt approx 3 weeks earlier than me was unfamiliar with her hood attachment on her new car and he came and showed her so kindly how to access it, and she too was very greatful...I just love folks that go above and beyond, without any expectancy.....Thanks Forrest, I,ll be looking for you at my next appt More