Five Star Ford

Ford Escape 16 I researched several vehicles on line. There is a ford dealer in Arlington but their customer service rep was not too friendly or helpful. I found 5 s I researched several vehicles on line. There is a ford dealer in Arlington but their customer service rep was not too friendly or helpful. I found 5 star ford and went there. Justin A assisted me,helped with features and very professional. He made it smooth and made sure each step was properly done and so so helpful. Love my car and the great service. Will come back! More

Alayna! I worked with Alayna for a couple weeks to try and get me the perfect vehicle after I totaled mine, and I couldn't have had any better service from he I worked with Alayna for a couple weeks to try and get me the perfect vehicle after I totaled mine, and I couldn't have had any better service from her! She was honest, up front, and determined to get me into a vehicle and I am so glad we made it happen! I would recommend her to anybody! More

Beyond Awesome Experience I was currently in the market for a GMC Sierra or Chevy Silverado regular cab and had been looking around locally for a while (I live in McAllen, Tx). I was currently in the market for a GMC Sierra or Chevy Silverado regular cab and had been looking around locally for a while (I live in McAllen, Tx). After being tired of the outrageous prices those trucks were going for, I went on the Autotrader app and found a good deal here at this dealership. I sent them an email inquiring about it and Aaron Dias was quick to help me. He helped with everything from the get go. I told him how much down payment I was able to afford and he worked with me. He went above and beyond to get the bank to approve me and got me a great deal. I purchased the truck without even looking at it but Aaron described to me the conditions of it and even send me a video of it running! He kept constant communication with me throughout my purchase and made the whole process seem so easy. Thanks a lot Aaron for the great customer service and an awesome deal on my GMC Sierra! Definitely recommend this salesman when buying a vehicle, I'll look forward to purchasing from him and this dealership in the future. Ps. I save over $5,000 buying this vehicle compared to what other similar trucks were going for in my area. More

Supreme Team Work I needed to purchase a new car for my sister who is suffering from Ostio-arthritus and unable to walk well. I was in contact with Rick Dike and Lee Cl I needed to purchase a new car for my sister who is suffering from Ostio-arthritus and unable to walk well. I was in contact with Rick Dike and Lee Clanton. This dynamic duo work to find a car that my sister was able to get into and be comfortable riding in. All the new options on the car was one-on-one explained and demonstrated so as we both knew all the options. The finance guru- Freddie Valdovhos was very detailed in our purchase amounts and all additional coverages we needed. Very professional and answered all our questions. A-Plus knowledge and after sale customer service. Karla A. Langford Irma D. Rangel More

Paige Visited several dealerships during my search for a car, encountered salespeople that were rude, pushy or just plain airheaded. Lee answered all my qu Visited several dealerships during my search for a car, encountered salespeople that were rude, pushy or just plain airheaded. Lee answered all my questions intelligently, he was upfront w/ the numbers, not trying to hide anything. More

Recent Purchase Greg Foster is great.My daughter purchased a vehicle from him 2 years ago on a referral from one of her customers who also purchased from Greg. Greg Greg Foster is great.My daughter purchased a vehicle from him 2 years ago on a referral from one of her customers who also purchased from Greg. Greg was very helpful, understood my neeeds and got me in the right vehicle. I will be back and will refer others. Thank You More

Outstanding Service This is my second vehicle that I've purchased from Randall and he never fails to amaze me. Somehow with only a vauge description and my budget he fin This is my second vehicle that I've purchased from Randall and he never fails to amaze me. Somehow with only a vauge description and my budget he finds just what I'm looking for. No matter how large or how small my budget I've always received first class service. -Customer for life. More

Great experience Couldn't be more happy with my new purchase. Carlos made sure I was getting a good dependable car that is going to last. There was no pressure at all Couldn't be more happy with my new purchase. Carlos made sure I was getting a good dependable car that is going to last. There was no pressure at all to purchase, he wanted to make sure that I was going to be happy. He was very helpful through the entire process. I will definitely be going back once I pay this one off. Very satisfied, and loving my new car!!! More

Very pleasant experience The folks here are very hospitable from the person greeting to the receptionist to the GM. Josh Ingram was extremely helpful (and patient) with me as The folks here are very hospitable from the person greeting to the receptionist to the GM. Josh Ingram was extremely helpful (and patient) with me as I worked through trim level and color choices. This is my first ever Ford purchase. I had already heard good things about Five Star Ford NRH and my experience only proved it more completely More

Super Fast Had a lighting computer programming issue. Great communication from the service department. Sean got it done very quickly and at a good price. Thanks Had a lighting computer programming issue. Great communication from the service department. Sean got it done very quickly and at a good price. Thanks. again for your speedy service. More