
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Very Positive Experience with Internet Sales & Finance I shopped around quite a bit before connecting with Chad Ritter in Internet Sales at 5 Star in NRH. Chad provided a price I was comfortable with from I shopped around quite a bit before connecting with Chad Ritter in Internet Sales at 5 Star in NRH. Chad provided a price I was comfortable with from the beginning, especially compared to some of the other area dealerships. I found Chad to be a very straightforward, informative and friendly. As a customer, I felt Chad did a great job in making me feel valued. He placed a priority on my time and making the process as smooth as possible. Freddie in Finance was also very professional and efficient. At no time did I feel pressured or uncomfortable. Buying a car is one of my least favorite things to do. These guys really helped make the experience a good one. More
A#1 Experience with Hector!! I wanted to express what an excellent experience I had with Hector, what a stellar salesman he was! This was my first experience at five star, as well I wanted to express what an excellent experience I had with Hector, what a stellar salesman he was! This was my first experience at five star, as well as my first Ford purchase. Hector explained all the ins and outs of the new Mustangs and even gave me a reason to upgrade to the premium over the standard GT offering. I am so glad he did, this is the first ford I have owned and I'm ecstatic with the look, feel, and Performance!! I'll be recommending him to all my friends and colleagues who are in need of a new vehicle in the future, give that man a bonus (so he can loan me money for tires!) and take care of him. I can't say enough good things about him! Looking forward to he next one! More
Best auto purchase I've ever had Best purchasing experience I've ever had. No BS, no running back & forth to a manager. Just worked with Jeff Smith and Jim Rich, had an approx. price Best purchasing experience I've ever had. No BS, no running back & forth to a manager. Just worked with Jeff Smith and Jim Rich, had an approx. price before I ever got there. Jim and I looked for trucks with my specs, found three, and within 15 minutes of me driving off he called and had the right truck for me. Picked it up Friday, had the "Freddie Finance Experience" even though I had my own financing he still does all the paperwork. Jess set up my sync for me and I was off. Thanks to Freddie, Jess Smith and Jim Rich for your help and making this a great experience. Also a shout out to CarPro Jerry Reynolds for recommending 5 Star Ford. More
Jason Howell Great Customer Service Went in to look at a F150 I saw online, Jason had great customer service since I first called and all throughout the sale, I give him and Kenny from t Went in to look at a F150 I saw online, Jason had great customer service since I first called and all throughout the sale, I give him and Kenny from the finance department a Five Star for being understanding when I said all I wanted was the truck, other dealerships try to force you to buy something you don't want, this is the 7th car I buy from a dealership and they were one of the best, thanks Jason More
Absolutely Awesome Just bought a new Explorer and was in and out in less than 2 hrs. Salesmen were experienced and management, and finance group you cannot beat. Highly Just bought a new Explorer and was in and out in less than 2 hrs. Salesmen were experienced and management, and finance group you cannot beat. Highly recommended the dealership if you want the best deal out there and want friendly and honest people to take care of you! Thank you Doreen, Diron, Jeff and Tut More
Outstanding Customer Service I felt comfortable at this dealership. Great people, great service and understanding. I would recommend this dealership to anyone. I will never go I felt comfortable at this dealership. Great people, great service and understanding. I would recommend this dealership to anyone. I will never go to another Ford dealership. Five Star Ford is family oriented! More
Excellent Experience! Justin was great to work with! He made sure I got exactly the car I wanted, and left no question I had unanswered. Everyone at the dealership was prom Justin was great to work with! He made sure I got exactly the car I wanted, and left no question I had unanswered. Everyone at the dealership was prompt in offering assistance, and extremely friendly. I now understand why so many recommend Five Star Ford to those in the market for their next vehicle. More
Just bought our 3rd vehicle in 24 months! I am thrilled with this week's purchase of my new 2016 Ford Explorer Limited. We returned to purchase a vehicle at 5 Star Ford because of a good relat I am thrilled with this week's purchase of my new 2016 Ford Explorer Limited. We returned to purchase a vehicle at 5 Star Ford because of a good relationship with our sales person, Ollie Jackson. We also have bought a 2011 F-350 4x4 truck to pull our RV, and a 2003 Ford Explorer (for my son) in the past 24 months. I was driving a 2013 Honda Pilot, which I loved. BUT.....this new 2016 Ford Explorer I am in love with even more! We will continue to do business with 5 Star Ford NRH in the future. More
wonderful experience The sales team of Crystal Sanders and John Little treated me with the best hospitality and friendliness. I have been shopping several dealers, and thi The sales team of Crystal Sanders and John Little treated me with the best hospitality and friendliness. I have been shopping several dealers, and this team was by far the most courteous and friendly. Exceeded my view of how a car dealer should treat its customers. In finance, Jimmy Throng assisted with the contract closing and he, too, made the experience a good one. More
The best there is. The experience with the Five Star Family dealership is the best. They always think about customers in dealings. Thank you. Trust Five Star Family w The experience with the Five Star Family dealership is the best. They always think about customers in dealings. Thank you. Trust Five Star Family with all our purchases & maintenance. Great folks. Keep up the excellent business. Martha Roberts More