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Five Star Ford

North Richland Hills, TX

4.9
8,583 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,583 reviews

December 12, 2015

Very Positive Experience with Internet Sales & Finance I shopped around quite a bit before connecting with Chad Ritter in Internet Sales at 5 Star in NRH. Chad provided a price I was comfortable with from More

by Buyer123
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chad Ritter, Freddie Valdovinos
December 12, 2015

A#1 Experience with Hector!! I wanted to express what an excellent experience I had with Hector, what a stellar salesman he was! This was my first experience at five star, as well More

by Abomb817
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Freddie Valdovinos
December 12, 2015

Best auto purchase I've ever had Best purchasing experience I've ever had. No BS, no running back & forth to a manager. Just worked with Jeff Smith and Jim Rich, had an approx. price More

by billpjones54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Rich, Jeff Smith, Freddie Valdovinos
December 12, 2015

Jason Howell Great Customer Service Went in to look at a F150 I saw online, Jason had great customer service since I first called and all throughout the sale, I give him and Kenny from t More

by Emonsivais
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Wilder
December 12, 2015

Absolutely Awesome Just bought a new Explorer and was in and out in less than 2 hrs. Salesmen were experienced and management, and finance group you cannot beat. Highly More

by Skhero23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doreen Parker Bainbridge
December 11, 2015

Outstanding Customer Service I felt comfortable at this dealership. Great people, great service and understanding. I would recommend this dealership to anyone. I will never go More

by adrian77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Camfield, Chris Adams, Freddie Valdovinos
December 11, 2015

Excellent Experience! Justin was great to work with! He made sure I got exactly the car I wanted, and left no question I had unanswered. Everyone at the dealership was prom More

by ssutton07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Compton
December 10, 2015

Just bought our 3rd vehicle in 24 months! I am thrilled with this week's purchase of my new 2016 Ford Explorer Limited. We returned to purchase a vehicle at 5 Star Ford because of a good relat More

by Karen4eyez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 10, 2015

wonderful experience The sales team of Crystal Sanders and John Little treated me with the best hospitality and friendliness. I have been shopping several dealers, and thi More

by wlt,jim723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Crystal Sanders, Jimmy Truong
December 10, 2015

The best there is. The experience with the Five Star Family dealership is the best. They always think about customers in dealings. Thank you. Trust Five Star Family w More

by Martha R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
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