Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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A great buying experienc Five Star Ford is a great place to buy a car. Everyone is friendly and professional. I can truly say that at age 70 this was by far the best car buyin Five Star Ford is a great place to buy a car. Everyone is friendly and professional. I can truly say that at age 70 this was by far the best car buying experience I have ever had. They have a very large inventory to choose from, but it was the people that made it great. My Salesman, Bob Nemri listened to what I was saying, and brought me exactly what I was looking for. He is very knowledgable, sincere and friendly. They gave me a great price and treated me like a friend. The finance manager Tony was also very professional, friendly and helped make this a great experience.. I would recommend Five Star Ford and Bob Nemri to everyone buying a car. No pressure or games, just incredible customer service. More
It was awesome. We were helped in a generous way. Everyone that helped us were very courteous. We loved the place. It didn't take us all day to get what we wanted. We were helped in a generous way. Everyone that helped us were very courteous. We loved the place. It didn't take us all day to get what we wanted. More
Five Star Ford & Staff are indeed 5-Star Five Star Ford is a Great Dealership. We have purchased multiple vehicles from them over the years. This time in particular the Salesman, Mark Lancas Five Star Ford is a Great Dealership. We have purchased multiple vehicles from them over the years. This time in particular the Salesman, Mark Lancaster, went above and beyond to meet our needs. Kenny in Finance was a pleasure to work with during the closing process, as well as the Aftermarket team, William, Sam and Leann. Kudos to Mark for sending us to the right folks and following up w/us after to make sure our needs were met!! More
Excellent sales staff, easy in out purchase I have used Crystal Sanders for the purchase of three vehicles. She is polite, personable ,easy to work with and knowledgeable about the Ford product I have used Crystal Sanders for the purchase of three vehicles. She is polite, personable ,easy to work with and knowledgeable about the Ford product line. I recommend her. More
Expectations Met! They say the third time is charm! This was my third experience with Five Star Ford, and the buying process has only gotten easier over time. Five St They say the third time is charm! This was my third experience with Five Star Ford, and the buying process has only gotten easier over time. Five Star Ford had a larger inventory of the type of vehicle I wanted to purchase thus it seemed only logical that I would be able to buy my vehicle there. The sales staff was very competent and helpful in fulfilling my wishes. Not only was I able to purchase the vehicle that I wanted, but came away from the experience feeling good about the decision that I had made. Although I don't normally recommend car dealerships because everyone has their own reasons for visiting one dealership vs. another, I would say that Five Star Ford is worthy of consideration for anyone looking for a more enjoyable car-buying experience. More
Great from the first to the last Alfred el Darazi was great from the moment we met with him. We walked in the door and were met by Alfred and he paved the way for an excellent experi Alfred el Darazi was great from the moment we met with him. We walked in the door and were met by Alfred and he paved the way for an excellent experience from that moment on. Thanks Alfred for a great truck buying process. He helped me through the entire process and worked to get me the best deal possible. The Fabulous Freddie Finance experience to end the whole process off was also easy and seamless. I want to thank all at Sam Pack's 5 Star Ford for a great buying experience. More
Great Service This was our first purchase from Five Star Ford and I was very impressed. We test drove an Expedition and within two hours we were driving home in our This was our first purchase from Five Star Ford and I was very impressed. We test drove an Expedition and within two hours we were driving home in our new SUV. The customer service was top notch. Thanks for a great experience, Joe Ferrantelli. More
Great experience I had the intention of buying new, but found a used Fusion I loved. My new car sales associate was more than willing to sell me the used car I wanted I had the intention of buying new, but found a used Fusion I loved. My new car sales associate was more than willing to sell me the used car I wanted with no pressure to buy new. I had visited 4 other dealers prior to purchasing at 5SF. Super satisfied. More
exceptional customer service For those of you looking for a dealer that puts the customer first, I would recommend Five Star in NHR. I have done business with them for years, the For those of you looking for a dealer that puts the customer first, I would recommend Five Star in NHR. I have done business with them for years, they done an excellent job in solving my service problems. Most recently I would like to thank Alex Hernandez, Pedro Soares and Odie Terry for repairing my F250 truck. These people know what they are doing and do it right every time. Many thanks to you Five Star NRH. More
Great experience, again. This is the second vehicle I have purchased from Five Star Ford. It is a smooth process all the way. I only spent 1 hour and 15 minutes in the dealers This is the second vehicle I have purchased from Five Star Ford. It is a smooth process all the way. I only spent 1 hour and 15 minutes in the dealership. The credit application was prepared before hand on line. We agreed on the terms of the deal by email. Justin had the new Escape cleaned and pulled up to the showroom, ready for a test drive. I was also returning a lease vehicle. Just a couple of signatures and this was done, Kenneth in finance completed the paperwork with no hassles or high pressure selling of any kind. The personnel at Five Star Ford are very honest and professional in all respects. They make the buying experience a pleasure. More
























