Five Star Ford

Five Star Ford is a Fitting Name. The most pleasant auto purchasing experience I have ever had. Sales Consultant Joe Ferrantelli was professional and polite from beginning to end. Joe The most pleasant auto purchasing experience I have ever had. Sales Consultant Joe Ferrantelli was professional and polite from beginning to end. Joe openly provided me with all the information I requested concerning the truck I wanted to buy, and never applied any pressure or "fast talk." Business manager Bob Little Greeted me with a friendly smile and firm hand shake, making me feel comfortable as he explained the terms of my contract. Bob's friendly conversation actually had me laughing during this stage of my vehicle purchase (that's a first). The entire process was so simple that it took less than two hours to locate, make a bid and buy my truck. Before leaving the lot, Joe took the time to program my phone to my "Sync" and gave me a tutorial on many of the trucks features. I will definitely return to Five Star Ford for any future vehicle purchases. More

Wonderful and quick Just leaseda new Edge from Kirsten Buyers. Wonderful experience. No hassle,no fuss. I will use her again every time I need a new vehicle Just leaseda new Edge from Kirsten Buyers. Wonderful experience. No hassle,no fuss. I will use her again every time I need a new vehicle More

My Experience At Five Star Ford My Experience at five star ford Was AMAZING. Thank you for everything I am enjoying my new truck thank you so much. Muchas Gracias Felipe! My Experience at five star ford Was AMAZING. Thank you for everything I am enjoying my new truck thank you so much. Muchas Gracias Felipe! More

Awesome experience! David was very efficient, an professional. We were in an out of the dealership in just a couple hours. Very good experience with five star, an David! David was very efficient, an professional. We were in an out of the dealership in just a couple hours. Very good experience with five star, an David! More

Ford F150 Sales man(Joe Vazquez) was wonderful, he answered all our questions about trading our 2013 Ford Edge and getting a new Ford F-150. He was very helpful Sales man(Joe Vazquez) was wonderful, he answered all our questions about trading our 2013 Ford Edge and getting a new Ford F-150. He was very helpful and helped us all thru the purchase. This is our 3th time buying at Five Star Ford and this was the best experience from all 3! More

Quick and easy Talked to John Little on Saturday found me a truck went in Monday morning and Crystal Sanders had everything good to go. Was in and out quick and eas Talked to John Little on Saturday found me a truck went in Monday morning and Crystal Sanders had everything good to go. Was in and out quick and easy. We have used other Ford Dealers in the area and will be a returning customer to 5 Star in North Richland Hills. TX. More

Tale of 3 Sam's My name is Samantha, my husband is Sam and my salesman was also named Sam. We had gone to Five Star Ford to look at a replacement F J Cruiser, as ours My name is Samantha, my husband is Sam and my salesman was also named Sam. We had gone to Five Star Ford to look at a replacement F J Cruiser, as ours was totaled because of a tree falling on it during the tornado on Mothers Day 2015..Sam (our salesman) was trying to work a deal for us but we just couldn't come to terms. As we weren't set on a specific replacement Sam clicked away on his computer and kept giving us options. Each option he offered we discussed cost and payments. Finally after many questions and finding out our needs Sam suggested a Ford Edge. It was most like the F J Cruiser and drove as smooth as a Ford Taurus. We took it for a test drive and were most pleased. Even on the return, Sam (our salesman) didn't give up. He offered another color to choose from. Overall we liked the first one better and negotiated that to terms. I liked that we worked with one person the entire time and didn't have all of that going back and forth with our salesman and some mysterious financial guru behind a glass wall. One stop shop makes better customer service. Thanks Sam from the two Sams More

Painless experience Went in and worked with Ollie. She was awesome, very knowledgable and very friendly. I always owned Fords and after venturing out to another make, I Went in and worked with Ollie. She was awesome, very knowledgable and very friendly. I always owned Fords and after venturing out to another make, I am back with the Ford moeld. I would highly recommend Ollie as a sales person to deal with More

Very Satisfied Customer Saw a car through Auto Trader.com I Liked the price and the full description on it. I called to ask if it was still available and lucky me it was. So Saw a car through Auto Trader.com I Liked the price and the full description on it. I called to ask if it was still available and lucky me it was. So we went and spoke with Joe Vasquez he was the first one to greet us and walked us to the car. The first time I layed my eyes on the car I felt in Love with it .. better than what I saw on Autotrader.com We took a test drive and started the financial application we were Approved :-) Joe was so efficient is giving all the financial, warranty, car features, and more informative. I truly recommend Joe Vasquez he is reliable and very informative ...Thank you Joe! Happy Customer, Liz Martinez More

New Car In One Day! Have purchased several autos from 5-Star. Knew what I wanted when I went in. Found the one, test drove, agreed on a deal, completed the paperwork, a Have purchased several autos from 5-Star. Knew what I wanted when I went in. Found the one, test drove, agreed on a deal, completed the paperwork, and picked it up later that evening. Excellent staff made it happen quickly and efficiently. More