
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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New Car In One Day! Have purchased several autos from 5-Star. Knew what I wanted when I went in. Found the one, test drove, agreed on a deal, completed the paperwork, a Have purchased several autos from 5-Star. Knew what I wanted when I went in. Found the one, test drove, agreed on a deal, completed the paperwork, and picked it up later that evening. Excellent staff made it happen quickly and efficiently. More
Painless experience Went in and worked with Ollie. She was awesome, very knowledgable and very friendly. I always owned Fords and after venturing out to another make, I Went in and worked with Ollie. She was awesome, very knowledgable and very friendly. I always owned Fords and after venturing out to another make, I am back with the Ford moeld. I would highly recommend Ollie as a sales person to deal with More
Great experience I've bought many cars for over 35 years and for the first time I can say I will go back and do business with them. I greatly appreciate the honesty an I've bought many cars for over 35 years and for the first time I can say I will go back and do business with them. I greatly appreciate the honesty and integrity I was given which is rare in this business. More
Expedition Kirsten Buyers made buying our new vehicle a wonderful experience. She was easy to contact and communicate with, made the process and paperwork as str Kirsten Buyers made buying our new vehicle a wonderful experience. She was easy to contact and communicate with, made the process and paperwork as streamlined and easy as possible, and is excellent with her follow up. She took the time to thoroughly go through the details and features of our new vehicle before we took it home. Loved working with her! More
Felipe Lopez is a awesome Felipe Lopez was excellent in providing us with the best service. Would greatly recommend for excellent service. Everyone was so friendly just a Felipe Lopez was excellent in providing us with the best service. Would greatly recommend for excellent service. Everyone was so friendly just a great place to purchase a vehicle new or used More
Terrible service work Five Star replaced the transmission in my 2009 F150 because of a hard shift. Since that time it has blown out all the trans fluid, had two valve bodie Five Star replaced the transmission in my 2009 F150 because of a hard shift. Since that time it has blown out all the trans fluid, had two valve bodies, a forward ring, been in the shop six times and they billed my extended warranty company twice for the same service work and are now telling me that it is "normal". In short, the worst experience I have ever had at any dealership. I am 54 years old and have owned seven F150's since 1996 and teach an automotive technology program. This will be the last Ford I buy simply because of terrible service work at my local dealership. Do not take your vehicle to Five Star Ford NRH. More
Firt Time Buyer As a first time buyer I could not have asked for a better Sales Associate, Randall Swindell. If you are wanting a great Associate to deal with, Randal As a first time buyer I could not have asked for a better Sales Associate, Randall Swindell. If you are wanting a great Associate to deal with, Randall is your man. Not only does he know his how to handle customers car/truck needs, but he is willing to go out of his way to make sure you are satisfied. He knows how to listen and is not concerned about trying to "push" a sale. Randall was very patient, asked me what my needs were and 2 days later ended up driving off with my new truck. I recommend Randall to anyone who is in need for purchasing a truck/car. More
Car Buying Experience My recent car buying experience at Sam Pack's Five Star Ford was very good. Especially helpful was the assistance of Alfredo Valdovinos, Sales Associa My recent car buying experience at Sam Pack's Five Star Ford was very good. Especially helpful was the assistance of Alfredo Valdovinos, Sales Associate. This is my 2nd experience with Freddie. His knowledge and assistance were outstanding. He is very empathetic with the customer's car needs and never displays any impatience, but just listens and listens and listens. I recommend Alfredo to anyone who walks onto the showroom floor looking for help in buying a car or truck. Sincerely, Robert D. Gurney Car Customer More
No better salesman than Alfred Mr ElDarazi Will remember you Today and 3 years from now And your automobiles are only as good as your service department Thanks Dale Smith Mr ElDarazi Will remember you Today and 3 years from now And your automobiles are only as good as your service department Thanks Dale Smith More
Customer satisfaction John Little and Crystal Sanders were very polite employees who did not haggle us during the transaction of the vehicle. They help us with getting t John Little and Crystal Sanders were very polite employees who did not haggle us during the transaction of the vehicle. They help us with getting to the price we wanted for the trade in and purchase of the new vehicle. I will definitely tell my friends and family about the great experience at five Star Ford. All the employees are very nice and friendly and we will definitely be back when we purchase a new vehicle. . More