
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Easy and Stressfree experience Rick Dike provided my wife and I an excellent experience. Rick assessed our needs and matched us up with the perfect car for our daughter. The whole Rick Dike provided my wife and I an excellent experience. Rick assessed our needs and matched us up with the perfect car for our daughter. The whole experience was quick, painless, and most of all, delivered an excellent value. I highly recommend Five Star Ford and especially Rick Dike. More
Buying a car for our son We went in with no expectations because buying a car in the past had been an all day affair We told him what we wanted and what we could afford to pa We went in with no expectations because buying a car in the past had been an all day affair We told him what we wanted and what we could afford to pay We left getting a better car and paying $50 less than we budgeted Jeff and Heather were amazing! We were in and out of there in no time and our son is thrilled! Thank you! More
Perfect car buying experience Sam Limo is phenomenal. He was extremely helpful throughout the whole process. Very friendly and professional. Five Star Ford...truly is "Five Star". Sam Limo is phenomenal. He was extremely helpful throughout the whole process. Very friendly and professional. Five Star Ford...truly is "Five Star". Highly recommended More
Always a great experience Worked with Alfred El-Dazari for a second time, and the experience was just as great as the first. I leased an F-150 back in 2012 and my lease was com Worked with Alfred El-Dazari for a second time, and the experience was just as great as the first. I leased an F-150 back in 2012 and my lease was coming due. I came into the dealership and Alfred was there and able to explain all my options I had. Due to recent life changes (new house, upcoming wedding) I told Alfred that I was looking to lease a new F-150 but needed to reduce my monthly payments. Alfred worked with me and found a new truck that I love. Both times working with Alfred it has been after I get off work and in the evening, and both times I was there until 10-11pm. I never once got the opinion that any of the employees, including Anthony in Finance, were annoyed with me closing a deal at 11pm, but rather were happy to help. In all my experiences with Alfred, and Five Star Ford, I have felt that they are on my team working for me, rather than trying to make the quick sale. I will continue to business with Five Star Ford, and specifically Alfred for years to come! Thanks for being great! More
Great experience Bashar (Bob) was a frank and honest man. He was entirely honest and helpful throughout my experience with him, I couldn't ask for a better salesman. Bashar (Bob) was a frank and honest man. He was entirely honest and helpful throughout my experience with him, I couldn't ask for a better salesman. More
Outstanding!! Alfred El-Darazi was Great. The best sales person I have ever dealt with. This buying process was quick and easy, Alfred got us exactly what we wan Alfred El-Darazi was Great. The best sales person I have ever dealt with. This buying process was quick and easy, Alfred got us exactly what we wanted. Jeff and Tut were also outstanding. More
Great customer service!! Aaron Dias was very helpful! He helped me every step of the way to get me into the exact car I wanted. Just a great experience overall. Aaron Dias was very helpful! He helped me every step of the way to get me into the exact car I wanted. Just a great experience overall. More
Excellent experience I have been doing business with Rick for almost 20 years and I always go back because of the excellent service I get from him and from five star ford. I have been doing business with Rick for almost 20 years and I always go back because of the excellent service I get from him and from five star ford. More
Not your Typical Car Buying Experence I walked into this dealership with a lot of hesitation because I HATE buying cars from dealerships. I have had all around bad experiences where I end I walked into this dealership with a lot of hesitation because I HATE buying cars from dealerships. I have had all around bad experiences where I end up buying more of a car than I want that costs me more than what I wanted to pay. I sat down with Jeff and Heather and they gave me a couple of keys, showed me the cars I was interested in and I got to drive the car and experience it without either of them trying to sell me on the deal. They took the time to allow me to figure out if I actually enjoyed the car before they hit me with their pitch. When I decided I liked the car, Jeff asked me what features I was looking for and what color I wanted. He searched in his Database and found the exact car I was looking for. He gave me good advice on what features are worth buying, and what features I really don't need to spend the extra money on. When I was set on the car, Jeff handed me a piece of paper with the price they were willing to sell the car. I looked at the price and was shocked. It was well below the MSRP and right in my budget. I was confused because I was expecting to have to fight with several people in order to bring the price down to what I was comfortable paying. This was not the case. Jeff simply gave me the price they were willing to sell the car. Jeff and Heather never pressured me, they were simply trying to provide an opportunity for me to buy the exact car I was looking for. This whole experience exceeded my expectations, but they even went beyond that. I am a dedicated customer that will only buy cars from Five Star Ford and will gladly point anyone I know to Five Star Ford. More
Highly professional, honest, and friendly staff. Chad did everything he promised through every step of the experience. I would definitely recommend 5 Star Ford to any friend thinking about purchasin Chad did everything he promised through every step of the experience. I would definitely recommend 5 Star Ford to any friend thinking about purchasing a Ford. More