Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Buying a car This was the best experience I have ever had buying a car. Sam was friendly, professional and efficient. I test drove the car on a Thursday, called on This was the best experience I have ever had buying a car. Sam was friendly, professional and efficient. I test drove the car on a Thursday, called on Friday to make an appointment to buy an Edge on Saturday morning. He was waiting for me to arrive with the paper work already completed just waiting for my signature. Very smooth and pleasant transaction. Just an outstanding experience all the way!!! More
Very Impressed David Hyche and Tony Hooman really earned 5 stars and quite frankly, I have never given anyone a full 5 stars. I am in sales so I know a few of the tr David Hyche and Tony Hooman really earned 5 stars and quite frankly, I have never given anyone a full 5 stars. I am in sales so I know a few of the tricks to the trade and to be honest I did not see any of that here at 5 Star Ford, like I did at the Dodge dealership. Frankly, we had no intention of buying a Ford product. I really went in to show my wife a comparison of the newest Expedition versus the Tahoe. We have always been a Chevy family, until now. We ended up buying 2 new Fords from David Hyche. We bought the 2015 Edge and 2015 Ford F-150 Platinum. What impressed me most about David was his complete honesty and knowledge of the products. He was not pushy. He remained very patient as we weighed our options, and was quick to show us options we had not considered rather than waiting for us to figure out what the best way to go would be for our family. David worked hard to show us what the best values were and showed us why they were a better value. He understands the value of the dollar today, and the need to do what is best for his customers is at the forefront. When it came time to negotiate I thought I was going to get into a haggling battle to get a good price, but Tony Hooman and David worked well with us and delivered a great price. Yes, I always think I can get a lower price, but these guys really impressed me with the classy service and sometimes the better value is in who you deal with and where you get your vehicle rather than wondering who, if anyone, is going to be there for you after the sale at these other dealerships. I have already recommended both of these guys to a couple of friends, and to be honest, I have never recommended a car sales person in my life. These are the good guys looking to bring integrity and honest dealing back to the forefront of first impressions of car salesmen. I have found the dealership we will continue to stick with for many years. More
2015 Mustang GT Rick Dike did an excellent job finding and getting the mustang that was configured the way I needed. It was the easiest car buy I have ever had. I was Rick Dike did an excellent job finding and getting the mustang that was configured the way I needed. It was the easiest car buy I have ever had. I was in and out with the new mustang in under 2 hours.This was the second car that I have bought from Rick. I would recommend Rick to anyone who is buying a new Ford. Lee Clanton did a great job showing me the ins and outs of the car. Overall the best experience buying a car yet! More
Smooth Experience My experience with Five Star Ford was my first since relocating from Massachusetts to Texas 2 years ago. I must admit that the atmosphere here was so My experience with Five Star Ford was my first since relocating from Massachusetts to Texas 2 years ago. I must admit that the atmosphere here was so different than in Massachusetts. Here there was no pressure from the time I first contact your dealership to picking up my new Ford. From the first contact with Chad Ritter to picking up my new car he was awesome. He truly was straightforward and a pleasure to work with. So not like Massachusetts, there you were just a number but here you felt like someone. Chad, thank you for all of your help. Then I had the pleasure of experiencing the "TUTMAN Experience", Tut was such a pleasure to work with in getting the finance for my car. He was determined to keep my car payments within the range I was looking for. Great job, well done sir. Tut, thank you so much. More
Love working with Ollie Jackson and Jeff Crabtree at Five Star Ford. What a great experience, so much in fact, many of my friends and family have also purchase their new vehicles from Ollie and Jeff at Five Star Ford. What a great experience, so much in fact, many of my friends and family have also purchase their new vehicles from Ollie and Jeff at Five Star Ford. More
Leased new Ford I am 81 years old and have purchased many new and used cars over my lifetime. Some dealers I was unhappy with and never went back, because of the pres I am 81 years old and have purchased many new and used cars over my lifetime. Some dealers I was unhappy with and never went back, because of the pressure tactics. One time I was in a dealership and was buying three new cars, where the "High Pressure man" came out and asked for a $ 100.00 bill to prove that I was serious. I left and went to another dealer and bought three new cars. None of that happened at the dealership and with this salesman. He understood why I was there and what I wanted and did not try to up-sell me. I had a Truly great experience. I always tell anyone who wants a Ford, Go to Five Star Ford, and now ask for Carlos. Bill Mapston More
Great Experience Nothing but nice things to say about my salesman, Randall Swindell... Very polite, straightforward & determined to get me into a car that was right fo Nothing but nice things to say about my salesman, Randall Swindell... Very polite, straightforward & determined to get me into a car that was right for me, financially. He made sure I knew exactly what I was getting into from start to finish & offered to keep in touch for any additional assistance. I've already started referring friends to him! More
coutesy James Garrett was my salesman and it was an honor to work with such coutesy and knowledge in getting me in the car i wanted ,so many thanks to James a James Garrett was my salesman and it was an honor to work with such coutesy and knowledge in getting me in the car i wanted ,so many thanks to James and Five Star Ford for all the wonderful times i have in front of me driving my new ford ! More
Awesome Mrs. Parker was quick to grab the keys and help my father and I check out the Fiesta ST Iv'e had my eye on. She gave no waist and asked if I wanted a Mrs. Parker was quick to grab the keys and help my father and I check out the Fiesta ST Iv'e had my eye on. She gave no waist and asked if I wanted a test drive. We said we were interested after that and she was very punctual and straight-to-the-point without being rude about it. She was very friendly and even made my father laugh. The process of purchasing the car was speedy with no extra nonsense. I would recommend her and the whole Five Star Ford staff to anyone looking to purchase their new or pre-owned vehicle. As for the financing Mr. Edwards was as equally professional and friendly, the two paired were a blast and made the transaction seem to be among friends rather than just a dealership and customer. More
Excellent Sales Rep Bob found the truck I was wanting and answered all my questions. Highly recommended! Thanks Bob for your professionalism and no pressure sales. M Bob found the truck I was wanting and answered all my questions. Highly recommended! Thanks Bob for your professionalism and no pressure sales. Mike Studebaker More
























