
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,587 reviews
Best Experience Ever! Wow. Straight up honest, organized and really felt Aaron cared for my time and experience. Can't say enough good things. Both Aaron and Jack are gr Wow. Straight up honest, organized and really felt Aaron cared for my time and experience. Can't say enough good things. Both Aaron and Jack are great assets to your organization. Thanks again! More
This is how car buying should be Found the car I wanted via the Internet. While negotiating with Sam he was always polite, clear, responsive, and I never felt like there were any gam Found the car I wanted via the Internet. While negotiating with Sam he was always polite, clear, responsive, and I never felt like there were any games being played. Once I arrived at the dealership (I drove from Austin, about 3 hours away), Sam was ready to test drive the car while my trade-in was appraised. From the time I arrived, test drove the car, got my car appraised, finalized the deal, signed paperwork, and paid for the car, I was "in and out" in less than 2 hours! Sam never tried to change the agreed-upon price, push add-ons, etc. I would definitely feel comfortable sending family and friends to deal with Sam! More
hector c I could not be happier and more pleased with my first purchase of a vehicle. Hector has made my experience thus far fantastic. I look forward to deali I could not be happier and more pleased with my first purchase of a vehicle. Hector has made my experience thus far fantastic. I look forward to dealing with him at 5star in the future and cannot wait to see what is in store. Thank you 5star ford and especially hector. More
No unpleasant surprises just good service My truck started making a weird noise and I was afraid they weren't going to be able to find and/or fix it but, the service team nailed it first try. My truck started making a weird noise and I was afraid they weren't going to be able to find and/or fix it but, the service team nailed it first try. I thought it was going to cost me a lot of $$ but, it was covered under warranty - no charge. They never tried to oversell me anything which was a nice change of pace. They did however look my vehicle over and were able to find that my battery was weak and needed replaced. I paid for that with no problem at all doing so. I was very pleased that they took the time to test it. I'm pro-active with maintenance so, I appreciate the extra effort. This was my first visit to the service department at 5Star since I bought it there. The F150 has been great for 40,000 miles. I'll be back ...either for more service or a new 2015 (or 2016) - Thanks! More
it was great above and beyond I have never been to a car dealership with so much excellent customer service until I visited Five Star Ford in North Rich-land Hills. It was a wonder I have never been to a car dealership with so much excellent customer service until I visited Five Star Ford in North Rich-land Hills. It was a wonderful and professional experience working with Hector Cojulun. More
Exceptional Experience We had a great experience at Five Star Ford. Our sales representative was exceptional. He was very helpful and very informative, and very patient with We had a great experience at Five Star Ford. Our sales representative was exceptional. He was very helpful and very informative, and very patient with me in the selection of the color of the new vehicle that I wanted. We were also impressed with the whole dealership. The employees were very friendly and helpful. More

2014 Ford Fusion Wonderful and professional experience I had working with David Hyche. I will definitely refer him to family and friends that are looking to purchase a Wonderful and professional experience I had working with David Hyche. I will definitely refer him to family and friends that are looking to purchase a new car. Very smooth and ease of paperwork when it came down to the signing. Thank you - Susan More

Excellent Hector Cojulun is the person you want to help you find your car. He goes above and beyond in making his customers find their car. I would recommend hi Hector Cojulun is the person you want to help you find your car. He goes above and beyond in making his customers find their car. I would recommend him to anyone that is looking for car hands down More
Majic Man and the Tutman Experience Outstanding and very pleasant visit. It started with the majicman Aaron Diaz ending with the Tutman Experience. Will definitely recommend to my famil Outstanding and very pleasant visit. It started with the majicman Aaron Diaz ending with the Tutman Experience. Will definitely recommend to my family and friends. Thanks Aaron abd Tut. More
Amazing experience time and again.. Our family has purchased multiple vehicles from Five Star Ford over the years. Each time, our experience is better than the last (if that is possible Our family has purchased multiple vehicles from Five Star Ford over the years. Each time, our experience is better than the last (if that is possible). Wayne Biggers, our salesman, is the best, he is straight forward, and always exceeds our expectation. Our latest purchase took us just over two hours, from test drive to signing papers. That was awesome. No haggle, no surprises, no joke! Thank you Wayne for your excellent salesmanship! When we are in the market for a new car/truck, we will come see you again! More