
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I purchased my Ford Fusion from Five Star July 2012. It was the best sales experience ever from a dealership. Since then, when bring my vehicle in for service, it has been nothing short of top notch. Five was the best sales experience ever from a dealership. Since then, when bring my vehicle in for service, it has been nothing short of top notch. Five Star is a first class dealership with a first class service department that treats you with class. A special thanks to Ron Greene, my service adviser. He told me just what I needed and didn't try to sell me service I didn't need. More
I've purchased 3 vehicles from this dealer (I've worked with Wayne all 3 times). I have to say that the staff is very professional and friendly. They also value family as well as customer relationsh worked with Wayne all 3 times). I have to say that the staff is very professional and friendly. They also value family as well as customer relationships. I don't see any reason why I would ever go to another dealer. More
I took my car in for an oil change, and was given excellent service. The employees were extremely helpful and was such a pleasure. I recommend this place not only for service, but to purchase a futur excellent service. The employees were extremely helpful and was such a pleasure. I recommend this place not only for service, but to purchase a future vehicle. The overall experience, service and atmosphere was great. More
This was the best experience buying a car I have had. Prices were great and the process was simple and easy. Would recommend this dealership to others. Prices were great and the process was simple and easy. Would recommend this dealership to others. More
Alfred an asset to Five Star Ford. Totally a Ford man all the way. Alfred knows his product, works hard to find the right vehicle and please the client he is serving. Alfred is deserving of all the awards the way. Alfred knows his product, works hard to find the right vehicle and please the client he is serving. Alfred is deserving of all the awards that he now has and more. He takes his profession to heart. We need more people like him. Thank You Alfred and have Blessed Day. Carol Yates Baggett More
Justin was very helpful and knowledgeable. I am an internet shopper. I knew what I was looking for. He knew what he had available and knew what I was talking about. He emailed me info with prices, mad internet shopper. I knew what I was looking for. He knew what he had available and knew what I was talking about. He emailed me info with prices, made the deal, met us at the airport, quickly got us through the paperwork, made some technical changes to door locks and phone settings and we were done. More
Heather and Jeff are amazing people, they are sales driven and are willing to do whatever it takes to find something you love and make it work for you. Both vehicles we have bought in the past 4 mnths driven and are willing to do whatever it takes to find something you love and make it work for you. Both vehicles we have bought in the past 4 mnths through them we were in and out and completely satisfied. We love them and so do the rest of our family and friends that have bought from them too! More
I went into this whole first time car buying experience with a negative attitude, thinking I was going to get sucked into buying something I couldn't afford....kind of like how the mother ship of an alien with a negative attitude, thinking I was going to get sucked into buying something I couldn't afford....kind of like how the mother ship of an alien planet would hone in and scoop up unsuspecting innocent humans. To my surprise it was a VERY pleasant experience, and Chad was not at all a terrorizing extra terrestrial :). Chad was very nice, down to earth, and genuine. I felt like he was VERY sincere about getting me a good car for a fair price. For every review there has to be 50 more people who were just too lazy to fill out a survey. Let me just say this-I rarely do surveys, in fact I tend to only fill them out only if I have something negative to say. That sounds horrible, but good service is hard to come by. Chad wasn't good, he was GREAT! And the finance department guy (I can't remember his name) was just as awesome! I WILL be a life long customer of Five Star Ford as long as Chad is the sales rep, and that ladies and gentlemen is a wrap. More
I was treated with a respectful, friendly and helpful attutude. The experience was simple with professional people. I always find the staff to be helpful wok to help me find the right vehicle at the righ attutude. The experience was simple with professional people. I always find the staff to be helpful wok to help me find the right vehicle at the right price. More
this was a super great perfect experience. Exceptional service the sells team is absolutely friendly & very professional excellent work , I was extremely happy with the price & the whole experience. Gre service the sells team is absolutely friendly & very professional excellent work , I was extremely happy with the price & the whole experience. Great Job to Kevin Jones & Crystal Sanders.!! More