Five Star Ford

I enjoyed the visit to the dealership because the people were friendly,courteous & knowledgable.There was no pressure or cheap "car salesman" talk.I told them my price range,type of truck,color & features I were friendly,courteous & knowledgable.There was no pressure or cheap "car salesman" talk.I told them my price range,type of truck,color & features I was interested in and henceforth a new truck sale was born.Thanx to Kelly Blackwell & Aaron Dias for a job well done ! More

I had an amazing experience with Debbie! Over the past four years, my family has bought and sold four different vehicles with her, and every single time she's provided outstanding customer service. I high four years, my family has bought and sold four different vehicles with her, and every single time she's provided outstanding customer service. I highly recommend using her and Five Star Ford for purchasing a new vehicle. More

I have purchased and serviced my vehicles at Five Star Ford for over 10 years. And I have used Jonathan for more than that, even following him from another Ford dealership. Jonathan is always quick to po Ford for over 10 years. And I have used Jonathan for more than that, even following him from another Ford dealership. Jonathan is always quick to point out areas of concern and works with me to keep my vehicle maintenance as pain free as possible. Both Five Star and Jonathan have shown me superior service and value. M. Dymond More

If it wasn't for Jonathan Pankrez coming back to 5 star ford I would not use the service center anymore. Jonathan is by far the best service advisor around. star ford I would not use the service center anymore. Jonathan is by far the best service advisor around. More

This is the second vehicle I have gotten from Marrisa myself not counting the ones my husband has purchased from her. She is the best person to deal with,you tell her what you are looking for and she bri myself not counting the ones my husband has purchased from her. She is the best person to deal with,you tell her what you are looking for and she brings the perfect vehicle up to test drive. As long as I can deal with her I will be back. I am not crazy about pushy sales people but she is not like that at all. Thank you for a great experience. More

Jonathan not only makes sure that I get the best service but also looks out for me if my vehicle is under warranty or not. He goes the extra mile to make sure I am taken care of. I will always bring my Fo but also looks out for me if my vehicle is under warranty or not. He goes the extra mile to make sure I am taken care of. I will always bring my Fords to Jonathan at 5 Star Ford More

On Oct. 25th of this year (2013) I brought my 2011 Ford Fiesta in for service. Over the past year (Oct 2012-Oct 2013) I had taken my car to another Ford dealership (not worth mentioning) because on cold d Fiesta in for service. Over the past year (Oct 2012-Oct 2013) I had taken my car to another Ford dealership (not worth mentioning) because on cold days It was difficult to start and on two occasions the transmission locked. I was told over and over that there was no problem detected. It was suggested (by an outside source) I take my car to Five Star Ford in N. Richland Hills. I called and made an appointment with Todd McDorman to bring my car in for diognostic check. Todd listened patiently to my concerns and assured me that they (Five Star) would look into every possiblity. They also provided a loner car for me to use at no cost. Within 2-3 hours Todd called to let me know that they were able to pin point the problem and that it had been corrected. I can now say, with a simile on my face, that I have had no cold weather/hot weather problems since. I highly recommend Five Star in North Richland Hills for all new or used vehicle servicing. More

We have purchased four vehicles from Carlos over the past four years. One each for my Wife, daughter, son and myself. We have always gotten a great deal but more then the deal has been the service before and four years. One each for my Wife, daughter, son and myself. We have always gotten a great deal but more then the deal has been the service before and after the sale. Carlos has helped find the perfect vehicle for each member of my family. More

I took my 2013 F150 FX2 in to get serviced and was lucky to get Jonathan Pankrez to help me through the process. Jonathan took care of me and took the extra time to answer all my questions and made me feel to get Jonathan Pankrez to help me through the process. Jonathan took care of me and took the extra time to answer all my questions and made me feel like I was a value customer. I recommend everyone to see Jonathan because you will not be disappointed. More

I had an incident with an apartment complex and their tiny parking spots and lets just say there was some damage to the side of my truck so I contacted the collision center and spoke with Duck. This was tiny parking spots and lets just say there was some damage to the side of my truck so I contacted the collision center and spoke with Duck. This was the first time I have ever had to do business with the collision center and Duck was fantastic he made my experience great and my truck was fixed perfectly and it looks the same as it did the day i bought it. Duck went above and beyond for me and made me feel great about the collision center as a department and even though I hope I never need to take my vehicle back to the collision center if I do at least I know that Duck will take care of me. More