
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Have been a customer for over 18 years, outstanding dealership they always have take care of me. I have purchased 3 new vehicles from 5 Star Ford. The Service Department has always gone above and bey dealership they always have take care of me. I have purchased 3 new vehicles from 5 Star Ford. The Service Department has always gone above and beyond to assure my vehicles are fixed right and at a fair price. On the few occasions when something was not fixed correctly or addressed, 5 Star has always made things right. Anymore, I will have difficulty in selecting which Service Advisor to choose from, between Todd, Oddie and Jonathan. I would recommend 5 Star to a customer who wishes to feel like they matter. More
jeff and heather were the best, i was a first time buyer and they answered every question i had no mater if it was small or big. if they did not know they went and found the answer for me and got back to me and they answered every question i had no mater if it was small or big. if they did not know they went and found the answer for me and got back to me fast. More
I went to Jeff with questions about new vs. used he had good reasonable answers that helped lead us to a new Fusion. Jeff and Heather were wonderful to work with and will do it again when the time comes f good reasonable answers that helped lead us to a new Fusion. Jeff and Heather were wonderful to work with and will do it again when the time comes for our next purchase. Brad and Jane Higgins More
Diron has sold me 4 vehicles over the years and each buying experience has been very pleasant. Diron is easy to work with; easily identifies buyer preferences, and will ensure you always get the best v buying experience has been very pleasant. Diron is easy to work with; easily identifies buyer preferences, and will ensure you always get the best value for you money. I make sure I see Diron and Five Star Ford each and every time I need a new vehicle. More
Alfred was very good at explaining everything about the process to get a new car. He was very nice to my family and showed that he truly cared. process to get a new car. He was very nice to my family and showed that he truly cared. More
The experience was quick and easy. Usually it takes 3-4 hours after you have picked your vehicle to get around to signing the paperwork; however, it was only around an hour to finish the paperwork. It was hours after you have picked your vehicle to get around to signing the paperwork; however, it was only around an hour to finish the paperwork. It was a quick and very pleasant experience. More
We have dealt with this dealership for a number of years in regard to sales and service of our cars. The employees listen to us and endeavor to meet our needs. Jeff and Heather listened and found us vehicle in regard to sales and service of our cars. The employees listen to us and endeavor to meet our needs. Jeff and Heather listened and found us vehicles that matched our needs and budget. More
I was referred to Ms. Sanders and the dealership by my Credit Union. Ms. Sanders provided quick and knowledgeable information about the vehicle and terms. We were able to conduct the business and purcha Credit Union. Ms. Sanders provided quick and knowledgeable information about the vehicle and terms. We were able to conduct the business and purchase of the vehicle in very short period of time. There was no pressure and no hidden agendas. I was pleased with my service from start to finish. More
I was looking for a car for my daughter, wanting speak I was looking for a car for my daughter, wanting speak with Crystal Sanders but was off that day. Jimmie Mathews stepped up to the plate while she w I was looking for a car for my daughter, wanting speak with Crystal Sanders but was off that day. Jimmie Mathews stepped up to the plate while she was out. He showed me a model I was interested in, from front to back. He was not pushy, but very informative about the model. With the comfort I recieved from him I wondered how Crystal could be. The next day I came in again to talk with Crystal, could not have asked for a better person. I was not disappointed, I had a warm welcome as she was expecting me. She was very patient and efficient on helping me look for the right car and at the right price, for my daughter. She was not pushy and with no back and forth haggling, a Five Star individual. It was pleasing experience working with both of them. More
I contacted this dealer over the internet to purchase a new truck. Chad found the exact truck I wanted, and gave me a fantastic price that was below what other nearby dealers were charging. He let us new truck. Chad found the exact truck I wanted, and gave me a fantastic price that was below what other nearby dealers were charging. He let us test drive the truck without him in it. We even got to drive it off the lot ourselves! Talk about trust. Other dealers had to have their sales guy with us. He didn't waste our time with the negotiations because his price was obviously so good. This was the best experience we've had buying a new car. I hate sitting at their desk why they go talk to their manager (secretly eating donuts and telling jokes). Chad was great and showed us all the features on the truck and stayed late to help us. Great dealer, great sales guy, great dealer, and great truck! More