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Five Star Ford

North Richland Hills, TX

4.9
8,586 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,586 reviews

September 03, 2013

Have been a customer for over 18 years, outstanding dealership they always have take care of me. I have purchased 3 new vehicles from 5 Star Ford. The Service Department has always gone above and bey More

by DonnaKennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jonathan and Todd
September 02, 2013

jeff and heather were the best, i was a first time buyer and they answered every question i had no mater if it was small or big. if they did not know they went and found the answer for me and got back to me More

by TinkerPixie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
September 02, 2013

I went to Jeff with questions about new vs. used he had good reasonable answers that helped lead us to a new Fusion. Jeff and Heather were wonderful to work with and will do it again when the time comes f More

by BradleyHiggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
September 02, 2013

Diron has sold me 4 vehicles over the years and each buying experience has been very pleasant. Diron is easy to work with; easily identifies buyer preferences, and will ensure you always get the best v More

by benwest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 01, 2013

Alfred was very good at explaining everything about the process to get a new car. He was very nice to my family and showed that he truly cared. More

by grussell2198
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 01, 2013

The experience was quick and easy. Usually it takes 3-4 hours after you have picked your vehicle to get around to signing the paperwork; however, it was only around an hour to finish the paperwork. It was More

by keldar13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
August 31, 2013

We have dealt with this dealership for a number of years in regard to sales and service of our cars. The employees listen to us and endeavor to meet our needs. Jeff and Heather listened and found us vehicle More

by MaryannGreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
August 31, 2013

I was referred to Ms. Sanders and the dealership by my Credit Union. Ms. Sanders provided quick and knowledgeable information about the vehicle and terms. We were able to conduct the business and purcha More

by spooky1522
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Sanders
August 30, 2013

I was looking for a car for my daughter, wanting speak I was looking for a car for my daughter, wanting speak with Crystal Sanders but was off that day. Jimmie Mathews stepped up to the plate while she w More

by pcjordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Sanders
August 29, 2013

I contacted this dealer over the internet to purchase a new truck. Chad found the exact truck I wanted, and gave me a fantastic price that was below what other nearby dealers were charging. He let us More

by bigjake620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Ritter
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