Five Star Ford

Justin did a outstanding job each time I needed him. He was fast and did the things I ask of him. Will refer others to contact him. was fast and did the things I ask of him. Will refer others to contact him. More

We had a great experience with Alfred & Anthony at the Ford dealership. Buying a car from Alfred was a very delightful process. He made the entire transaction very smooth and was very knowledgeable a the Ford dealership. Buying a car from Alfred was a very delightful process. He made the entire transaction very smooth and was very knowledgeable about every vehicle we asked about! Both Alfred and Anthony are very professional people and made sure we were completely satisfied. We will for sure recommend them to our friends etc! Sincerely, Mary and Phil Doss More

Being a first time car buyer, and dealing with some other Ford Dealerships around the Metroplex.. where the people were rude and jerks, and tried to charge me a high rate (8%) for a basic package, and just b Ford Dealerships around the Metroplex.. where the people were rude and jerks, and tried to charge me a high rate (8%) for a basic package, and just blamed their attitudes on it being a busy saturday.. I had almost given up on buying a new car, or not buying a Ford. A friend refered me to Mark Lancaster at Five Star Ford, said that he was the Top of the Line salesman. And I agree full heartedly Mark Lancaster made the experince so enjoyable and was a wonderful salesman to work with. He was so helpful from the moment that I sent him an email at 8 am to the time I drove off the lot with my brand new Mustang at 9:30 at night. In the emails he asked me basic questions on what i wanted in my car.. I told him the basic package, Metallic gray.. and how much i wanted to pay after TT&L.. I didn't need all the bells and whistles, i had gone without them for so long, didn't feel i really needed them. I pulled into the lot at 5:30 pm he greated me at the door and had my dream car all ready and waiting for me to test drive it, also to top it off, he picked one out that had a few bells and whistles in it, and still came in under what i wanted to pay monthly. Tut Edwards was a pleaseure to work with, he helped me get a low APR and came in underneath my maximum monthly payment. I could have not asked for a better Finance guy to work with! He help me understand all the paperwork i was signing, and got me the best bang for my buck. I will definately recommend anyone, looking to buy a new car to got to Five Star Ford! They were truley wonderful people. More

We always go back to Alfred as our sales person because of his friendly, helpful and knowledgeable expertise. Anthony in Finance is absolutely great! Other people on the sales floor are also so friendly a of his friendly, helpful and knowledgeable expertise. Anthony in Finance is absolutely great! Other people on the sales floor are also so friendly and willing to direct you to departments. We have purchased at least 8 cars from Five Star in N. Richland Hills. More

Alfred was friendly and let us drive a few cars. I ended up getting what I wanted and so did my in-laws. The entire experience was very smooth and fast. up getting what I wanted and so did my in-laws. The entire experience was very smooth and fast. More

Alfred treated me great got the vehicle out I wanted to test drive and I bought it. He got me a spare key made since it was missing and made the trip back worth while. Thanks Alfred. test drive and I bought it. He got me a spare key made since it was missing and made the trip back worth while. Thanks Alfred. More

Brieanna Lopez was an excellent sales woman!! Not pushy at all and explained all the features and was very patient. This is our second car in the last 5 months that we purchased from her at Five Star Ford at all and explained all the features and was very patient. This is our second car in the last 5 months that we purchased from her at Five Star Ford!! We had previously purchased other vehicles there also and love their customer service!! It's excellent!! More

This the second Ford pickup we have purchased from Five Star Ford and the second was better than the first purchase. Justin Allerheligan is truly a sales professional. The first time I talked with him on Star Ford and the second was better than the first purchase. Justin Allerheligan is truly a sales professional. The first time I talked with him on the telephone he was very courteous and all my questions about helping us with our purchase. Kathy and I made an appointment so that Justin could help us with our vehicle needs. He was very patience with us when we changed our minds and helped us select a vehicle from stock. Justin had knowledge of the USAA buying service which we used as well as the USAA financing. Justin showed us the difference between the Ford financing and the USAA financing. Justin is a very people oriented sales person who puts the buyers needs above just selling another vehicle. When I picked up the vehicle it was in perfect condition and Justin took the extra time to over features I was unfamiliar with. When Justin handed me the final paperwork he put his card in the warranty booklet and said if I had any questions to give him a call. I asked Justin to put three more cards in the booklet because will give his card to any friends who are looking to purchase a new vehicle. When he walked me out to our new truck he "thanked" me again for our purchase. We will be back when it is time to replace our Ford Focus and let Justin help us with vehicle needs. Thank you Justin and Five Star Ford. Bill and Kathy More

Everyone was very helpful, thorough & professional. I would definitely recommend this dealership to anyone I know & will use in the future for purchases. Thank you! would definitely recommend this dealership to anyone I know & will use in the future for purchases. Thank you! More

Randall is easily the friendliest sales rep I have ever worked with. The entire process was stremlined and made my day very pleasant. I will want to work with Randall again. worked with. The entire process was stremlined and made my day very pleasant. I will want to work with Randall again. More