
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Alfred was friendly and let us drive a few cars. I ended up getting what I wanted and so did my in-laws. The entire experience was very smooth and fast. up getting what I wanted and so did my in-laws. The entire experience was very smooth and fast. More
Alfred treated me great got the vehicle out I wanted to test drive and I bought it. He got me a spare key made since it was missing and made the trip back worth while. Thanks Alfred. test drive and I bought it. He got me a spare key made since it was missing and made the trip back worth while. Thanks Alfred. More
Brieanna Lopez was an excellent sales woman!! Not pushy at all and explained all the features and was very patient. This is our second car in the last 5 months that we purchased from her at Five Star Ford at all and explained all the features and was very patient. This is our second car in the last 5 months that we purchased from her at Five Star Ford!! We had previously purchased other vehicles there also and love their customer service!! It's excellent!! More
Randall is easily the friendliest sales rep I have ever worked with. The entire process was stremlined and made my day very pleasant. I will want to work with Randall again. worked with. The entire process was stremlined and made my day very pleasant. I will want to work with Randall again. More
This the second Ford pickup we have purchased from Five Star Ford and the second was better than the first purchase. Justin Allerheligan is truly a sales professional. The first time I talked with him on Star Ford and the second was better than the first purchase. Justin Allerheligan is truly a sales professional. The first time I talked with him on the telephone he was very courteous and all my questions about helping us with our purchase. Kathy and I made an appointment so that Justin could help us with our vehicle needs. He was very patience with us when we changed our minds and helped us select a vehicle from stock. Justin had knowledge of the USAA buying service which we used as well as the USAA financing. Justin showed us the difference between the Ford financing and the USAA financing. Justin is a very people oriented sales person who puts the buyers needs above just selling another vehicle. When I picked up the vehicle it was in perfect condition and Justin took the extra time to over features I was unfamiliar with. When Justin handed me the final paperwork he put his card in the warranty booklet and said if I had any questions to give him a call. I asked Justin to put three more cards in the booklet because will give his card to any friends who are looking to purchase a new vehicle. When he walked me out to our new truck he "thanked" me again for our purchase. We will be back when it is time to replace our Ford Focus and let Justin help us with vehicle needs. Thank you Justin and Five Star Ford. Bill and Kathy More
Everyone was very helpful, thorough & professional. I would definitely recommend this dealership to anyone I know & will use in the future for purchases. Thank you! would definitely recommend this dealership to anyone I know & will use in the future for purchases. Thank you! More
We came in knowing we had a great short bed Ford pickup. We needed a long bed pick up and Rick Dike showed us several options to choose from. We test drove two, picked the one we liked, got a good trade in We needed a long bed pick up and Rick Dike showed us several options to choose from. We test drove two, picked the one we liked, got a good trade in on our pickup. Rick did a great job getting us our new pickup. Leonard Clanton spent time with us in our new pickup showing us how to work all the computer equipment. All in all it was a great day at the Ford House. More
Brieanna Lopez treated us with respect and listen to what we were looking for in a car. She made our experience fun without the pressure, we requested no games be played and was happy to find we got our req we were looking for in a car. She made our experience fun without the pressure, we requested no games be played and was happy to find we got our request. We had been shopping for a Nissen and decided to stop by Five Star Ford and try out the Ford Fusion for a comparison. The rest is history, we drove off very happy we gave Five Star Ford a chance to sell us a car. Brieanna made the sale a success along with Carlos Hernandez and Bob Little. Thank you Five Star Ford you have another happy customer. More
Sam Limo was so helpful he make it easy to find everything I wanted. He came early and stayed late to fit into my time sch. Location was why I went to ford but Sam is why I stayed to buy my car everything I wanted. He came early and stayed late to fit into my time sch. Location was why I went to ford but Sam is why I stayed to buy my car More
Carlos was a pleasure to work with and went above and beyond to find a truck for us. Was persistent but not pushy. Tony in Finance was very helpful as well. beyond to find a truck for us. Was persistent but not pushy. Tony in Finance was very helpful as well. More