
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Our sales consultant, John Little, went above and beyond to find just the right car for us. He spent hours with us in test drives and searches to locate a car that met all our criteria. He was extremely p to find just the right car for us. He spent hours with us in test drives and searches to locate a car that met all our criteria. He was extremely patient with us. His efforts paid off. We purchased a 2013 Ford Escape Titanium in the color we wanted with all the features we wanted. He has been very attentive to all our needs and remains available for us when we have questions. We love our car and look forward to continued great service in the future. We will be recommending John and Five Star to anyone we know who is in the market for a new car. More
I was completely satisfied with my trip to Five Star Ford. David was very professional, and very down to earth. We had looked at a F150 and a Flex, he toof the time to show us both of them and answer al Ford. David was very professional, and very down to earth. We had looked at a F150 and a Flex, he toof the time to show us both of them and answer all of our questions. After the sale he helped my wife get all of her personal things out of the car we were trading, and load them in the truck. Was a nasty cold day, but we drove out in the brand new truck that we wanted, and at a very good price also. Everyone we talked to at Five Star was great, but David was really great walking us through the whole process down to syncing our cell phones with the radio. Love the performance, and the look of our new Ford Truck. When I get ready to buy another vehicle I will be looking David up again. My company uses Five Star for our fleet trucks. I have been dealing with the service department for a while now I always get great service, that is one of the reasons why I chose to buy from Five Star Ford. Would recomend this dealer and this salesman to anyone. More
Alfred El-Darazi is the best, he sold my husband and I both of our cars and is such a joy to work with. He is very knowledgable and helpful. I wouldn't go to anyone but him for my car needs. Thanks Natali both of our cars and is such a joy to work with. He is very knowledgable and helpful. I wouldn't go to anyone but him for my car needs. Thanks Natalie and Chad Dennehey More
We were treated with courtesy and respect from the minute we walked through the door. Our sales representative was with us from start to finish. This is the second vehicle purchased from this dealershi we walked through the door. Our sales representative was with us from start to finish. This is the second vehicle purchased from this dealership, and we will continue to come back. More
I am retired from American Airlines passenger service and use our credit union for our financing. I was told that 5Star Ford was recommended and would treat us with respect and a fare price for our new car. use our credit union for our financing. I was told that 5Star Ford was recommended and would treat us with respect and a fare price for our new car. I traded a 2005 Ford F350 that was valued by 5Star $2000 more than other dealers and was given a fare price for the new car. Lee Clanton was very informative and helped the get me in the new car. He called often to advise what he was doing and the information he had. He was a pleasure to work with. More
Justin and Alfred were great. They found the car we were looking for and make the car buying experience easy. I have told many of my family and friends to try Five Star when looking for a new car. looking for and make the car buying experience easy. I have told many of my family and friends to try Five Star when looking for a new car. More
We had a great experience with Alfred El-Darazi in choosing our 2013 Ford C-Max Hybrid Energi. Alfred treated us very nicely, and when he didn't know answers about new Energi plug in model he found o choosing our 2013 Ford C-Max Hybrid Energi. Alfred treated us very nicely, and when he didn't know answers about new Energi plug in model he found out for us later. More
This was our first buying experience with Five Star. We have received calls in the past, but it just wasn't convenient for us to buy. This time, my lease was up and I was interested in a new Escape, so Jo have received calls in the past, but it just wasn't convenient for us to buy. This time, my lease was up and I was interested in a new Escape, so Josh's call came at a great time. My husband called him back and we made arrangements to visit the dealership. Josh had a car ready for us to look at (as promised), and rather than make us wait while he finished with his current customer, he turned us over to Aaron, who was absolutely and refreshingy delightful. We actually enjoyed the experience, if you can believe that. No mouse-house nonsense; a price quote that we could understand, and it didn't take us painful hours to complete. Everyone has been so friendly and helpful, no matter the question. We even went back for a Saturday class on how to use the Sync process and the instructor offered personal assistance for us - we are such technical boobs! I have to say that I am very pleased - and surprised to be saying this at all. I would highly recommend Five Star to anyone who is interested in purchasing or leasing a Ford vehicle. More
My experience at Five Star Ford with David Hardick proved to be quite positive . I appreciated not feeling pressured. Also, they were price competitive without pushing options that I didn't want. This is the to be quite positive . I appreciated not feeling pressured. Also, they were price competitive without pushing options that I didn't want. This is the second vehicle that I have purchased from Five Star and my daughter bought two. I will definitely be a repeat customer. I felt like I was listened to unlike with other competitors. Please feel free to call me at (940)206-5454. More
Ollie Jackson was kind and took time to spend with me on the choices I wanted in the vehicle I chose. She was an outstanding sales person who added no pressure and made the experience completely enjoyable. the choices I wanted in the vehicle I chose. She was an outstanding sales person who added no pressure and made the experience completely enjoyable. I do not however like the constant questions on my experience. Ollie was fantastic, however multiple phone calls and emails are leaving me a sour taste for the after purchase experience. More