
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Alfred was pleasant to work with from, very knowledgeable and friendly. It was evident he was there to serve us the customer and not just try to sell us a car. I have only had 3 buying experiences and this o and friendly. It was evident he was there to serve us the customer and not just try to sell us a car. I have only had 3 buying experiences and this one was exceptional. More
From the first phone call to my vist at the dealership everyone was friendly and helpful. Lee Clayton did a great job of handling the paper work and getting me to finance quickly. They had my truck ready everyone was friendly and helpful. Lee Clayton did a great job of handling the paper work and getting me to finance quickly. They had my truck ready and waiting, I did a test drive, completed the paperwork and was out the door in an hour. Outstanding job by everyone! More
Working with Alfred was great, I will send others individuals to him when they are needing a vehicle. Waiting a few days to get the exact vehicle I wanted was nail bitting but worth it. individuals to him when they are needing a vehicle. Waiting a few days to get the exact vehicle I wanted was nail bitting but worth it. More
Mr. Rich and the finance team were fantastic. When the Explorer we discussed with Jim was sold over the weekend, he worked to (and found) one that met our expectations, and had it transferred over that da Explorer we discussed with Jim was sold over the weekend, he worked to (and found) one that met our expectations, and had it transferred over that day. This is the second vehicle we have driven out to see Jim for, and it is because he can give us a great deal, wtih accurate numbers before we make the drive. We are able to see the details of the vehicle and understand the upcoming financial commitment ahead of time. No games, gimmicks, mark ups, or surprizes. The finance gentlemen were efficient, informative, and no nonsense. They made our experiences with them painless, and almost enjoyable! :-) We will definitely be back and continue to recommend Jim to our friends and family! More
great from start to finish. In and out fast. Lee is awesome! He made sure that I was happy even after I took delivery of my car. I will be back to see Lee again for sure. awesome! He made sure that I was happy even after I took delivery of my car. I will be back to see Lee again for sure. More
We were looking for a good quality used vehicle for our sister. Justin was knowledgeable about the car we selected, provided the Car Facts, and was a no pressure salesman. We agreed on the price, and Maris sister. Justin was knowledgeable about the car we selected, provided the Car Facts, and was a no pressure salesman. We agreed on the price, and Marisa contacted us the next day to advise we could come pick up our car. Justin and Marisa were both a pleasure to work with and are both assets to Five Star Ford. We will definitely refer our friends and family to Five Star Ford. More
From the first e-mail and follow up phone call, Aaron Diaz demonstrated that he was truly interested in our finding the right car. He made the entire car shopping experience enjoyable, and we always felt Diaz demonstrated that he was truly interested in our finding the right car. He made the entire car shopping experience enjoyable, and we always felt that we were in capable and friendly hands. All the best to Aaron and the 5 Star team! Jan and Carrie Carr More
When I started my day today buying a new car was not on my priority list. Then I got the call from Aaron Dias advising how he could help get me out from under my current car and be able to drive what I wan my priority list. Then I got the call from Aaron Dias advising how he could help get me out from under my current car and be able to drive what I want NOW. With Aaron I felt very comfortable and assured that I would be getting exactly what I wanted. He did a great job! I will highly reccommend him to all my friends that are looking for a great deal and a salesman that makes you feel good about your purchase. More
Mr. Robert Wood took extra time and demonstrated a genuine personalized (way beyond the norm) effort in assisting us with what we needed in our vehicle choice and purchase on "Christmas Eve". He compl genuine personalized (way beyond the norm) effort in assisting us with what we needed in our vehicle choice and purchase on "Christmas Eve". He completed our sale/paperwork with ease and timeliness...I was amazed! So, this is the second time we have experienced Robert's assistance in purchasing a vehicle from Five Star Ford. I will always be a returning customer...and highly recommend to others, his expertise and commitment to excellent customer care and concern. More
Justin Compton once again came through for me when I needed to find a vehicle for my daughter. Justin cares about his customers, and he goes that extra mile in making sure his customers are satisfied. needed to find a vehicle for my daughter. Justin cares about his customers, and he goes that extra mile in making sure his customers are satisfied. I have bought several vehicles from Justin and he is the only salesman I will see. Like I said earlier, Justin cares about his customers and you are not just a number. Justin is honest, no taking your keys to try and keep you in your seat like I have seen at other dealerships. The next vehicle I buy will once again be from Justin Compton. I would recommend Justin and Five Star Ford to anyone in the market for a vehicle. The atmosphere you feel at Five Star Ford is quite different from any other dealership. Five Star Ford really stands out to me as one of the best dealerships in the country!! More