Five Star Ford

Very courtious sales force,in my book. Also they are service minded to customers,in the ut-most. I would recommend the dealership to all my friends. service minded to customers,in the ut-most. I would recommend the dealership to all my friends. In a nutshell,,,,,,,Thanks, 5-star R.L. NULL More

I had a great experience purchasing my new vehicle. From the moment I walked into the showroom, met by Jeff Smith and from picking up my vehicle. I felt like I was treated like I has his attention to myself the moment I walked into the showroom, met by Jeff Smith and from picking up my vehicle. I felt like I was treated like I has his attention to myself. I will tell others about my buying experience. More

I spent the weekend researching the purchase of a new Ford F-150. I had a 2002 F-150 that had been a great truck, but I was looking to replace it. After some exhaustive work on the internet, I felt com Ford F-150. I had a 2002 F-150 that had been a great truck, but I was looking to replace it. After some exhaustive work on the internet, I felt comfortable on what a good price would be from a dealership so I began to look. I generally knew what I wanted in a new pickup so I went to the Five Star Ford website and looked until I found a F-150 Lariat with all the options that I wanted. Late on Sunday afternoon, I "clicked" on the "get a quote" button and ask for a quote on a specific truck. About noon on Monday I receive a call from Jason Howell, Internet Sales Manager. We talked briefly and he advised me that the truck I wanted had been sold, but that he had located a simiilar truck with the same options. He quoted me a prcie that I was very pleased with, so my wife and I went to the dealership late Monday to actually look at the truck. Jason had the truck parked in front of the dealership and gave me and my wife a quick overview of all the options and featues on the truck. I was sold. The truck was everything that I wanted and the price was right, so we made the deal to purchase that afternoon. Jason took me to the "aftermarket" office where I picked a number of items I wanted added. Finishing there, we went to the finance office the sign all the paper work. Jason stayed close by to insure that everything went smoothly. The entire process was easy and stress free and I'm very happy with my new F-150 pickup.. More

I contacted several dealerships about their vehicles. I knew I was going to buy that truck, the only question was, from whom. No other dealership was nearly as willing to work with me, via email/phone. I h knew I was going to buy that truck, the only question was, from whom. No other dealership was nearly as willing to work with me, via email/phone. I have three small children and I wasn't able to drive to a dealership every time I wanted information. Five Star Ford in North Richland Hills allowed me to do, almost, all of the work involved with buying a truck with minimal effort. That was my top priority. More

I thought David Kirks did an awesome job by not hassling me every day to come in. He did everything on my timeline and didnt put any pressure on me for the sale. I commend any dealership that trends this po me every day to come in. He did everything on my timeline and didnt put any pressure on me for the sale. I commend any dealership that trends this policy of no pressure but have never found one until now. David also knows how to talk to people based on there personality and comfort level, im really impressed and hope he will be there when I come back. More

Our overall rating of Five Star Ford is great. It was a pleasure working with Carlos Hernandez and Jeff Crabtree, they both exceeded our expectations in customer service. My wife and I feel that we were tr pleasure working with Carlos Hernandez and Jeff Crabtree, they both exceeded our expectations in customer service. My wife and I feel that we were truly blessed having both of these gentlemen to work with. We needed to stick to our budget as closely as possible and Jeff was able to make it happen. This overall experience is a long story for many reasons, but know that God puts people in your life for different reasons and at the right time. When we say it was a blessing to work with both of them we believe that the power of prayer closed this deal. Many doors were closed throughout the process but continued prayer opened them right back up. Thank you. More

My previous vehicle had an unfortunate event of catastrophic proportion occur, and Chad Ritter, along with his team and Five Star Ford, managed to turn the event into the best outcome possible in a catastrophic proportion occur, and Chad Ritter, along with his team and Five Star Ford, managed to turn the event into the best outcome possible in a replacement vehicle. The price of the car was reasonable, no dealer add-ons or gimmicks, none of my time wasted with "checking with the manager" - just a good, honest deal. I buy cars every few years and Mr. Ritter's professionalism was refreshing. Anyone I know who is looking for a Ford will surely get a recommendation to visit him from me. More

Jeff has been very helpful in assisting us in finding a new (used) car. He was very diligent at keeping a look out for the perfect car and calling us to let us know when one came available. Jeff was alway new (used) car. He was very diligent at keeping a look out for the perfect car and calling us to let us know when one came available. Jeff was always willing to do what ever it took to make us happy and feel comfortable with our decision. We never felt pressured at any time. The experience was great. More

Great experience. Easiest car deal I have ever done. Alfred was a great sales rep and Mike worked to get me a great finance option. It was a pleasure doing business with these two gentlemen at Give Sta Alfred was a great sales rep and Mike worked to get me a great finance option. It was a pleasure doing business with these two gentlemen at Give Star Ford North Richland Hills!! More

The salesman, Alfred El-Darazi, was very knowledgeable and outgoing. There was no pressure to buy. This is the second vehicle that I have ourchased from Five Star Ford and plan to use this company and sal and outgoing. There was no pressure to buy. This is the second vehicle that I have ourchased from Five Star Ford and plan to use this company and salesman for future purchases. More