
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I had a great experience buying again at 5-star ford. the most important thing to me is customer service. Lee Clanton and all the others i worked with gave me honest and outstanding customer service. this wa most important thing to me is customer service. Lee Clanton and all the others i worked with gave me honest and outstanding customer service. this was the third vehicle i purchased through Lee, and have and would highly recomend him and 5-star More
My wife and I have been buying cars from Rick Dike since 1995. As a matter of fact we just purchased our 9th and 10th vehicles from him. We feel that his customer service, experience, personality and busine 1995. As a matter of fact we just purchased our 9th and 10th vehicles from him. We feel that his customer service, experience, personality and business etiquette are exceptional and even if we were not Ford fans we would probably come to him for a new vehicle just for these outstanding traits. Mike Asher was also very respectful and curtious and is and it was a privilege to work with him. More
Experience with this dealer was positive. Lee Bates first took care of my family after we rolled in unexpectedly with transmission issues. Even though this was a perfect case for pushing a new car Lee first took care of my family after we rolled in unexpectedly with transmission issues. Even though this was a perfect case for pushing a new car Lee did not push a new car sale option on us. He was first concerned with getting us hooked up with the right maintenance technician. His genuine concern built an immediate trust that allowed us to peruse and eventually execute a new car option. The experience was low pressure and an overall positive experience. More
I have purchased a dozen cars/trk from 5 Star Ford. Eight of them new vehicles. I have purchased 4 new cars/trk from Alfred El-Darazi. He is always very professional and knowledgeable about his job. Eight of them new vehicles. I have purchased 4 new cars/trk from Alfred El-Darazi. He is always very professional and knowledgeable about his job. Alfred has good people skills and a strong work ethic. This is very refreshing these days, and quite a plus for 5 Star Ford. More
We actually had several criteria in both budget and vehicle needs that had to be met, and they were so patient, knowledgable, helpful, and efficient. After two visits to the dealership (both of which vehicle needs that had to be met, and they were so patient, knowledgable, helpful, and efficient. After two visits to the dealership (both of which were pleasant, and we usually dread buying a vehicle) they found us just the right car at just the right price. We couldn't possibly be any happier with our experience. More
This was my first purchase at Five Star Ford and i am very happy with my new 2013 Ford Edge Sport. Lee did a great job at getting me exactly what i wanted. I came to the dealership with high expectatio very happy with my new 2013 Ford Edge Sport. Lee did a great job at getting me exactly what i wanted. I came to the dealership with high expectations and a rather challenging task as far as what vehicle i wanted (i was very picky with the model, color, options, etc). He was able to find me exactly what i wanted in a timely manner. I have no complaints and have told all my friends and family about my great experience with your dealership. Thanks again! More
Five Star Ford has always been a pleasure to deal with (4 vehicles purchased over time). More specifically, working with Mark Lancaster is an absolute pleasure. No nonsense and simply no pressure. Very up vehicles purchased over time). More specifically, working with Mark Lancaster is an absolute pleasure. No nonsense and simply no pressure. Very upfront with pricing and incentives making it a transparent and honest transaction. Mark is extremely dedicated to excellent customer care and is very knowledgable. He knows the products and truly believes in Ford quality and innovation. While somewhat of an overused cliche' Mark is the epitome of a "friend in the car business". More
This was the 2nd time that I've dealt with Robert Wood and he is the reason that when I was ready for a new truck that I went right back to see him. He cares about his customers and sees to it that he can and he is the reason that when I was ready for a new truck that I went right back to see him. He cares about his customers and sees to it that he can do whatever it takes to get us that new vehicle we want. Thanks again Robert!! More
when I first heard of this guy I thought to myself ford dealership ok lets see if he will waste my time. The first time he was nice enough to tell me what he couldn't do with what I had to go with. I was dealership ok lets see if he will waste my time. The first time he was nice enough to tell me what he couldn't do with what I had to go with. I was surprised to hear what he had to say next. I thought this guy has jokes, he e-mailed me some pictures of truck and got no wear but he never gave up and he and the team he was working with made me and my family very proud. THANK YOU CARLOS CODIE More
Lee Clanton was very responsive to our request for a particular new vehicle. He was up front about the cost and no haggling on a fair price. He is the most knowledgable sales person I have ever dealt wi particular new vehicle. He was up front about the cost and no haggling on a fair price. He is the most knowledgable sales person I have ever dealt with and was very patient in explaining each and every feature of the vehicle. I felt as if we had his full attention at all time and we were his most important customer. He was always very polite and professional and I feel that I will always return to yo9ur dealership first before purchasing a new vehicle in the future. Thank you so much for relieving the stress of purchasiing a new vehicle without felling I may have received a better deal somewhere else. Please pass this letter on to Tony Pack and thank him for connecting us with Lee. Sincerely, Jim and BJ Czewski More