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Five Star Ford

North Richland Hills, TX

4.9
8,586 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,586 reviews

February 06, 2013

I had a great experience buying again at 5-star ford. the most important thing to me is customer service. Lee Clanton and all the others i worked with gave me honest and outstanding customer service. this wa More

by dave schaefer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Terry Rich
February 02, 2013

My wife and I have been buying cars from Rick Dike since 1995. As a matter of fact we just purchased our 9th and 10th vehicles from him. We feel that his customer service, experience, personality and busine More

by KenBaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 31, 2013

Experience with this dealer was positive. Lee Bates first took care of my family after we rolled in unexpectedly with transmission issues. Even though this was a perfect case for pushing a new car Lee More

by Doherdoubled
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Baites
January 31, 2013

I have purchased a dozen cars/trk from 5 Star Ford. Eight of them new vehicles. I have purchased 4 new cars/trk from Alfred El-Darazi. He is always very professional and knowledgeable about his job. More

by 78hl31vj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Hooman
January 30, 2013

We actually had several criteria in both budget and vehicle needs that had to be met, and they were so patient, knowledgable, helpful, and efficient. After two visits to the dealership (both of which More

by traceyw2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Geier, Jack Geier, Chad Ritter
January 30, 2013

This was my first purchase at Five Star Ford and i am very happy with my new 2013 Ford Edge Sport. Lee did a great job at getting me exactly what i wanted. I came to the dealership with high expectatio More

by catelynnoneill86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Bates
January 28, 2013

Five Star Ford has always been a pleasure to deal with (4 vehicles purchased over time). More specifically, working with Mark Lancaster is an absolute pleasure. No nonsense and simply no pressure. Very up More

by thomas.anderson.129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lancaster
January 28, 2013

This was the 2nd time that I've dealt with Robert Wood and he is the reason that when I was ready for a new truck that I went right back to see him. He cares about his customers and sees to it that he can More

by jmatt0919
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wood
January 27, 2013

when I first heard of this guy I thought to myself ford dealership ok lets see if he will waste my time. The first time he was nice enough to tell me what he couldn't do with what I had to go with. I was More

by willie_marshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Codie, Carlos Codie
January 27, 2013

Lee Clanton was very responsive to our request for a particular new vehicle. He was up front about the cost and no haggling on a fair price. He is the most knowledgable sales person I have ever dealt wi More

by jczewski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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