Five Star Ford

Great experience, enjoyed visiting with all we came in contact with. Mr. Matthews was most helpful and we have already recommended him to friends! We will definitely, come back when looking for a new contact with. Mr. Matthews was most helpful and we have already recommended him to friends! We will definitely, come back when looking for a new vehicle! More

Absolutely Fantastic. It truly was a pleasure working with and buying my car from Alfred El-Darazi. Buying the car was very easy and efficient. I didn't feel too rushed or too pressured into making my with and buying my car from Alfred El-Darazi. Buying the car was very easy and efficient. I didn't feel too rushed or too pressured into making my decision. Alfred was friendly, helpful, and a joy to work with. More

We have purchased our last three new vehicles from Five Star Ford in North Richland Hills. We have been using Five Star since 2006 after a pilot my husband flew with said he has been a customer of the dea Star Ford in North Richland Hills. We have been using Five Star since 2006 after a pilot my husband flew with said he has been a customer of the dealership for many years. We now also highly recommended your dealership to family and friends. Eddie Laguana has helped us with our last two new vehicle purchases. My husband and I always feel like Eddie has our best interests at heart and works closely with us to meet our vehicle needs. Rich and I like working with Eddie because we feel that he is a man of honesty and integrity. My husband and I have always been satisfied with the service department and only have our cars serviced at the dealership. Our car is serviced in a timely fashion and we are always given great customer service. We will continue to use Five Star for all our vehicle needs. Sincerely, Joyce and Rich Hegeman More

This is the 4th vehicle we have purchased from 5 Star Ford and each time the experience gets better. This time we ran into our favorite salesman yet. His name was Alfredo (Freddie) Valdovinos and he did Ford and each time the experience gets better. This time we ran into our favorite salesman yet. His name was Alfredo (Freddie) Valdovinos and he did an outstanding job. He was very patient with our silly questions and requests. He also was very kind to our two daughters who decided to turn the showroom into their personal playroom. We ran into several quality folks including Freddie, Bob, and Tony. We have and will continue to recommended this dealership to friends and family. More

I have bought many cars from the saleman listed above, they have always treated me fair and alot of fun the deal with. I tell them what I want to spend and they always come up with the best best buy's tha they have always treated me fair and alot of fun the deal with. I tell them what I want to spend and they always come up with the best best buy's that puts me where I want to spend. More

Had new brakes, rotor turned, hydralic service and new belt. Service Mechanic routed the belt wrong on the engine allowing it to fray against the engine block. Brakes did not work properly. Quality c belt. Service Mechanic routed the belt wrong on the engine allowing it to fray against the engine block. Brakes did not work properly. Quality control on service work seems to be lacking. Took back to dealer - another day off work for my daughter, for work to be done correctly. If I hadn't inspected before her return trip to Memphis could have had major damage to car due to belt breakage. More

I was very pleased with the dealership customer service. I am very thankful for all the wonderful help Randall Swindell was able to help with to make the car buying process very easy, simple and not to ment I am very thankful for all the wonderful help Randall Swindell was able to help with to make the car buying process very easy, simple and not to mention the great experience. Randall was able to answer all my questions and make sure I understood everything well before going onto something else. I am very please with the whole experience. Thank you Five Star Ford for the great experience and I will be recommending you to family and friends. More

Brieanna Lopez was very helpful and more than willing to negotiate to a price I was comfortable with. I never felt any pressure to purchase. The finance person explained my warranty coverage, and the bene negotiate to a price I was comfortable with. I never felt any pressure to purchase. The finance person explained my warranty coverage, and the benefits of purchasing extended warranty based on the term of my loan and my driving habits. More

Jeff Smith worked with me on what I could afford and what I wanted. He found a car that was perfect for me. He was very friendly, listened to my needs without trying to upsale or sale what he wanted. He o I wanted. He found a car that was perfect for me. He was very friendly, listened to my needs without trying to upsale or sale what he wanted. He offered me advise and guidance. This is really appreciated in the vast world of car sales. He introduced me to Anthony Snyder in finance and that is always a 'scary' world. Anthony was direct and honest also offering advice and guidance. They reassured me that the service department would be there to help me take care of my purchase. When they delivered the car, Kolyn Smith came out to the car and did the phone sync setup with the car and told me about classes I could go to. I found the customer service excellent and Five Star Ford and am at this point very satsified. Thank you for providing such an excellent business. More

We were treated very well by Alfred and Five Star Ford. We went in to purchase a Ford Escape. Alfred did a wonderful job of showing us the features, and making sure we were able to find the vehicle we were We went in to purchase a Ford Escape. Alfred did a wonderful job of showing us the features, and making sure we were able to find the vehicle we were looking for. There was no pressure to upgrade or purchase options we did not want. I would recommend Five Star Ford and Alfred to my family and friends. More