
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Jason Howell provided the best car buying experience I have ever had. He was there for me and not to make a sale. I will be back to see Jason the next time I am looking for a new vehicle. have ever had. He was there for me and not to make a sale. I will be back to see Jason the next time I am looking for a new vehicle. More
Mr. Ritter was extremely helpful and polite. The service was speedy and will be looking forward doing work with him again. Overall he did a great job and we appreciate the military discount we got. The ex was speedy and will be looking forward doing work with him again. Overall he did a great job and we appreciate the military discount we got. The experience at Five Star Ford was fantastic due to Mr. Ritter. More
I went to five star not expecting to get what I wanted for the price I wanted. I was helped by William Perez his service was better than I ever expected. I ended up driving away with a nicer truck and a c for the price I wanted. I was helped by William Perez his service was better than I ever expected. I ended up driving away with a nicer truck and a cheaper payment than I could ever imagine. Everything about the experience at five star was exceptional. I will never buy from anywhere else again. Thanks five star for everything! More
I was greeted at the door (being held wide open for me mind you) with a smile and a "hello sir, how are you today? how may we help you?" When talking with Mr. Jim Rich, the salesman who had to deal wit mind you) with a smile and a "hello sir, how are you today? how may we help you?" When talking with Mr. Jim Rich, the salesman who had to deal with me, he gave me straightforward answers and asked me questions to help him get a feel for what I was looking to do. He was honest and very helpful in providing me with all the information I needed, as well as my grandfather who tagged along to oversee my purchase. When working with Mike Asher in the finance department, he put all the options on the board, explained what it all meant, and then exlained the differences. He was very nice and very knowledgeable, and gave me an answer for every question. He was quick and to the point, which I thought was a good thing. When speaking with Sam O'reggio in the aftermarket sales department, he told me the basics of what they can do, gave me all the information I needed, and made sure I knew what he was talking about. he was very helpful. More
This was our 13th new vehicle purchase and our second from Five Star Ford. This transaction was the easiest and most fun of all. All involved did a great job and I suggest that anyone in the market for a from Five Star Ford. This transaction was the easiest and most fun of all. All involved did a great job and I suggest that anyone in the market for a new car or truck save some time, effort and money by going to Five Star first. More
It was a great buying a new car experience, I would recommend 5 star to anyone. Also I will be back if I ever have a need to purchase a new car recommend 5 star to anyone. Also I will be back if I ever have a need to purchase a new car More
I have varying experiences when buying a car, but none like we experienced on this occasion. We had a general idea what we wanted but had a number of questions because of the many choices in automobiles a like we experienced on this occasion. We had a general idea what we wanted but had a number of questions because of the many choices in automobiles as well as whether to lease or purchase. We were given excellent choices and explanations concerning the various choices of vehicles and accessories. When it came to the method of financing, we were given a very clear, straight forward explanation of the advantages and disadvantages of leasing or purchasing and what we might expect depending on the method used. We tried several vehicles. The various features were explained to our satisfaction. We were on a tight time schedule but never felt rushed. Those we dealt with accommodated our situation. The process was expedited for us in closing on the lease. We were given a fair value on our trade in. We were made to feel like valued customers. We did not have time to complete the walk through on the vehicle but arrangements were made for us to return and do that at a time that fit our schedule. We left with a sense of trust and satisfaction that has exceeded all prior car purchasing experiences. More
My husband and I went to 5 Star because of Jerry Reynolds recommendation. We were directed to Justin since we were looking for a used vehicle at first, but Justin also showed is a new Escape. I test drove recommendation. We were directed to Justin since we were looking for a used vehicle at first, but Justin also showed is a new Escape. I test drove it and loved it! Justin's courtesy, thoughtfulness and professionalism made our experience here the best ever!! We will certainly tell all our friends and family. Everyone at the dealership was so kind even after knowing we were working with Justin. Now adays, it's customer service that sets you apart from others and 5 Star Ford accomplished that! THANKS!!! More
I was in the mood for a new truck and just went to look. This was my first stop and I intended to make a couple of other stops at other dealers just to compare, but I got such a good deal here, I just went This was my first stop and I intended to make a couple of other stops at other dealers just to compare, but I got such a good deal here, I just went ahead and bought a truck that day! More
I sincerly apprecialte the wonderful experience. Rick was wonderful to work with. He was able to get me a used car in my price range without all the fuss one normally has at a car dealership. This is m was wonderful to work with. He was able to get me a used car in my price range without all the fuss one normally has at a car dealership. This is my second used car purchased from Five Star Ford and I'm sure it won't be my last!!! Thanks again for so eagerly accomodating me. More