Five Star Ford

Smooth and pleasant transaction. Staff was helpful, courteous, and made it an overall good experience. We would certainly give William and 5 Star a shot at our next purchase. courteous, and made it an overall good experience. We would certainly give William and 5 Star a shot at our next purchase. More

Excellent service!!! Will recommend to friends. We will definitely be repeat customers at this dealership. All questions answered. Worked with us to meet our wants and needs for our new vehicle. Great, eas definitely be repeat customers at this dealership. All questions answered. Worked with us to meet our wants and needs for our new vehicle. Great, easy financing. More

Dealership was fabulous, gave us fair price on trade in and good price on new vehicle. Melvin was easy to deal with and was straight forward, unlike the ford dealership in Grapevine. Delivery of the vehic and good price on new vehicle. Melvin was easy to deal with and was straight forward, unlike the ford dealership in Grapevine. Delivery of the vehicle was easy, and Melvin walked me through the options on the car. 2012 Ford Explorer - and I love it!!! More

Nicest vehicle buying experience ever. Treated royally. Rick knowledgable and helpful. No push, just information. Mr Flores the same - very informative and professional. Yet the whole experience was act Rick knowledgable and helpful. No push, just information. Mr Flores the same - very informative and professional. Yet the whole experience was actually fun. And Rick took time to make sure we understood how everything worked, and made sure everything working as it should. First time we remember leaving dealership with new vehicle full of gas! More

I came in to look at F150 XLT Crew Cab. There was an add in the paper for up to 13K off MSRP for 5 units if financied through FMC and also traded in a vehicle. It was getting late in the afternoon when I a in the paper for up to 13K off MSRP for 5 units if financied through FMC and also traded in a vehicle. It was getting late in the afternoon when I arrived. Mr. William Perez met me outside and when I explained what I was looking for, he went to see if any of the units were left. Turned out 1 unit still remained, he quickly checked it out to ensure no one else could get it. We went on a test drive where he did a great job of explaining the features and being friendly without being pushy. After the test drive, the only thing left to negotiate was the value of my trade in. I had gone to Car Max earlier in the day to get a "reference" offer so I had a good idea of what I wanted. William worked to get me a fair offer and we sealed the deal. The negotiation process took less than 30 minutes. This was New Year's Eve, so I was in a hurry to get out of there. William did a great job expediting the process so I could get home to celebrate New Years Eve with my family. I got a great deal on the truck ( I really did get 13K off MSRP, though it was a 2011 model) and the best buying experience I have ever had. I would do business with William and 5 Star Ford anytime. More

Josh was very helpful and listened to what I wanted in a car. One of the reasons i chose 5 Star ford was that josh answered all my questions in my initial email. He did everything he could to meet my expe car. One of the reasons i chose 5 Star ford was that josh answered all my questions in my initial email. He did everything he could to meet my expectations. I would recommend him to anyone looking for a car. I. Had sent en email to Texas Motors Ford and they refused to answer my questions in email, they kept trying to get me in the dealership. Had they answered my questions I might have gone in to look at cars. I want to thank Josh and Five Star Ford for an excellent experience. More

Kelly was very attentive in the sales process. The dealership has followed several times to make sure I understand the services provided in my vehicle. There are still a couple of things I don't know dealership has followed several times to make sure I understand the services provided in my vehicle. There are still a couple of things I don't know how to work, but that is because it's been a VERY busy year and I just haven't spent the little time it would take to understand them. Thank you, Five Star Ford! More

I found Mel easy to talk to. He did not try to sell me something other than what I asked for. Bob explained my option without pressure. It was a good experience, except for the tires, but that gave me a c something other than what I asked for. Bob explained my option without pressure. It was a good experience, except for the tires, but that gave me a chance to check out the service dept. Everyone there was very helpful. So I don't dread taking the truck in for maintenance. More

Just wanted to let everyone who is interestd in a Ford product to go see Daryn Harkins or Jay Odom. They are great when it comes to customer service and customer satisfaction. My wife and I would highly product to go see Daryn Harkins or Jay Odom. They are great when it comes to customer service and customer satisfaction. My wife and I would highly recommend Five Star Ford to anyone we know. More

We examined the dealer's website, Edmunds.com, and intellichoice.com. We figured out what we wanted, the features we absolutely wanted, and what we wanted to pay. I hate car dealers. I think they ar intellichoice.com. We figured out what we wanted, the features we absolutely wanted, and what we wanted to pay. I hate car dealers. I think they are kind of like lawyers in a since due to the potential for high pressure sales people, not here though. They greeted us, then handed us off to the appropriate sales person for our needs. Our experience was smooth and seamless from start to finish. More