
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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This was the second time my wife and I have been to Five Star Ford to purchase or lease a vehice. The first time was in 2008 and the service from the front door to the moment we drove off in our new car wa Star Ford to purchase or lease a vehice. The first time was in 2008 and the service from the front door to the moment we drove off in our new car was impeccable. I honestly felt it couldn't get any better. However, this week it did. First, Chad Ritter was a salesmans salesman. Because, I forgot he was trying to sell me anything. What Chad did was he listened to myself and my wife with regards to what we were looking for in a vehicle, and to what our needs were. NOt once did I feel anything other than "here is someone who wants to make sure I am completly satisified in my car buying experience." Chad is an asset to your dealership. I will ask for him the next time we purchase a vehicle from Five Star. And there will be a next time. Secondly, your Sales Manager, Jeff Crabtree was right there from the moment we arrived to make sure as well as Chad that the entire experience was awesome. And it was. Both Jeff and Chad are people who care about their customers and it shows. Also, let me say this. I can't tell you how many times we were asked "have you been helped?", had the door opened for us, or were just spoken to with a friendly "hi." The people in your dealership are "five star" all the way. I assure you I will recommend Five Star to my friends and I will be back when the time comes to purchase another vehicle. Job well done! More
" I have been purchasing vehicles for over 50 years. " I have been purchasing vehicles for over 50 years. So I know of what I speak. Never have I had a more pleasurable buying experience than when I dea " I have been purchasing vehicles for over 50 years. So I know of what I speak. Never have I had a more pleasurable buying experience than when I dealt with Mr. Wood. He showed the maximum courtesy and professionalism in his attitude during the sale. Five Star Ford should consider Robert a large asset to it's company and reward him accordingly. I would pay more for my next truck and even transport it to Alaska to be allowed to retain his assistance with the sale." Respectfully Submitted, Peter G. Blackmon More
This is the fifth vehicle purchased from Five Star Ford. I have enjoyed working with Greg and Anthony so much that I refuse to work with anyone else. These two employees are so important to the success of I have enjoyed working with Greg and Anthony so much that I refuse to work with anyone else. These two employees are so important to the success of Five Star Ford that should they leave the dealership, I may take my business elsewhere. Please give them a raise! They deserve it!! More
The dealership was very easy to work with and did not use any high pressure to add things to the vehicle we did not want. We found that a very enjoyable experience. any high pressure to add things to the vehicle we did not want. We found that a very enjoyable experience. More
Great place, with great staff, with a great selection. The family has purchased 4 vehicles from here and will buy the next 4 from Five Star Ford. The family has purchased 4 vehicles from here and will buy the next 4 from Five Star Ford. More
This was the best experience in buying a truck in 33years.they didn't play games and was very respectful.They didn't waste our time.In the future we will go back to purchase a vehicle. 33years.they didn't play games and was very respectful.They didn't waste our time.In the future we will go back to purchase a vehicle. More
We are so happy with our new Mustang. This is the second vehicle that Justin has helped us with. We appreciate the fine and friendly service that he has shown us. Justin is so professional and knowledgeabl vehicle that Justin has helped us with. We appreciate the fine and friendly service that he has shown us. Justin is so professional and knowledgeable about the vehicles that we have purchased. We so appreciate the time he takes to take care of us. He makes buying a car a pleasant experience!!! Thank you so much Justin. We also have two sons that will probably be in to see Justin as well!!!!!!!!!!!!! More
Always a pleasure working with the folks at 5 Star. This is our 3 vehicle purchased and all future trucks will be purchased at 5 Star. The price was swiftly set and we had the terms of the deal with in 5 m is our 3 vehicle purchased and all future trucks will be purchased at 5 Star. The price was swiftly set and we had the terms of the deal with in 5 minutes of arriving at the store. Justin met every obligation swiftly and the guy in the business office had me in and out in 10 minutes. More
My husband and I went to five star ford to get a price on a new truck, we drove home with a new truck.Everyone was so nice and friendly and I really liked the whole thing price was good I told the salesman w a new truck, we drove home with a new truck.Everyone was so nice and friendly and I really liked the whole thing price was good I told the salesman what I wanted to pay and he came within $800.00.And the overall experience was great no pressure to buy the product but they made it possible to buy the truck.The new truck was ready for pickup about an hour latter, and it looked great. A real friendly dealer that took care of our needs and done it well. Frances Peck More
Doreen did an awesome job helping us out. She was very friendly and genuinely cared about what we wanted. She went above and beyond, and with the help of Jeff the manager, we were able to get the exact v friendly and genuinely cared about what we wanted. She went above and beyond, and with the help of Jeff the manager, we were able to get the exact vehicle we wanted at an incredible price! More