Five Star Ford

Both were very friendly, knowledgeable, & not high pressure. Chad was very thorough in explaining everything about our new truck & was able to answer all our questions. Anthony made the financial end pressure. Chad was very thorough in explaining everything about our new truck & was able to answer all our questions. Anthony made the financial end of it very painless. He was quick to explain everything we were signing. All in all, this was the best new car buying experience we've ever had. More

Kelly listened to me in order to learn what I was looking for in a new car. Then he worked hard to get both the car I liked and the price I needed. He was very friendly and explained what I needed to know a for in a new car. Then he worked hard to get both the car I liked and the price I needed. He was very friendly and explained what I needed to know about my car. I have talked with him several times since I purchased my Ford Escape, as I needed to bring it back to get window tinting, my phone synced and questions about things I forgot ask. He always has time to talk to me. My husband and I were both impressed with him and the service we received from Five Star Ford! More

Tut really earned our business. He never put down the other vehicle options we were looking at and never pressured us into making a purchase "today", or even at all for that matter. We recognize he works other vehicle options we were looking at and never pressured us into making a purchase "today", or even at all for that matter. We recognize he works for the dealer but he genuinely made us feel like he was working for us. He's easy to get along with, casual and most importantly, he doesn't waste your time. We were in and out of the dealership in record time! The best thing I could do in return would be to give Tut the opportunity to earn my business on my next purchase. And that's exactly what I did - I just bought my 2nd vehicle from him. More

Josh Ingram went above and beyond to find the vehicle I was looking for. Josh took the time to explain everything to me and then showed me how everything worked. Josh then took the time to show me how th was looking for. Josh took the time to explain everything to me and then showed me how everything worked. Josh then took the time to show me how the maintenance department worked. I am a very satisfied customer and will recommend this dealership to others. More

Rebecca Carrier was excellent with going beyond finding the car my son and I wanted. She was very friendly and knowledgeable on the features of the car we were interested in. There is only one thing the car my son and I wanted. She was very friendly and knowledgeable on the features of the car we were interested in. There is only one thing that puzzled me. The salesperson said I had qualified for the 4.9 financing through Ford Motor Credit but then when I got back into the finance office I was told I did not qualify. I think if I had that info up front I would have had the opportunity to acquire my own financing. I didn't have that opportunity because I was already in the finance office when the story changed and after already waiting for the finance guy I felt enough time was already wasted and I just wanted to get out of there with the car. It had been a couple of days from the time I first visited the dealership and spoke with the salesperson about the car I eventually purchased and was told I qualified for the Ford Motor Credit financing so I feel had I known I did not qualify I would have used those couple of days to look into other financing options. I do want to add that even though I didn't qualify for financing through Ford Motor Credit, the finance department was able to get me the same interest rate on the financing as what Ford Motor Credit was offering. I also felt that the price was not settled before being ushered to wait for the finance part. This is my second car I have purchased from 5 Star Ford (and I informed the current salesperson of that fact, that I have purchased from 5 Star previously) and think and feel as a repeat customer something should have been accomodated with some sort of discount or free car mats or something. I believe this because in about another year or two I will probably purchase another new car and really don't have any incentive to return to 5 Star Ford if I am taken care of as if I've never done business there before. My orignal salesperson who assisted with my first car purchase at 5 Star is no longer there (but had been a long time employee) so it gives me the impression I would have been taken care of better had he still been in the employ of 5 Star. I sugguest that 5 Star implement some type of repeat customer program for their new & used car sales. This is not to say that Rebecca did a poor job because she didn't: she did a great job with me and my son. Kudos to Rebecca! More

Very friendly and GREAT service! Even met the owner. Classy place. I would highly recommend the 5 Star Ford. I am back to buying Fords! Classy place. I would highly recommend the 5 Star Ford. I am back to buying Fords! More

Professional, knowledgeable, returned phone calls,found the exact vehicle I wanted and the pricing was fair. Marie is an asset to Five Star and she stayed late to accomodate my schedule. the exact vehicle I wanted and the pricing was fair. Marie is an asset to Five Star and she stayed late to accomodate my schedule. More

David the sales person was very thorough and patient with David the sales person was very thorough and patient with us, especially my wife who frankly thinks in terms 30 or more years ago. He allowed me t David the sales person was very thorough and patient with us, especially my wife who frankly thinks in terms 30 or more years ago. He allowed me time to explain certain details to her. Anyway he made it as pleasant as possible. More

I came to 5 star Ford interested in driving a new truck and checking out the different engines available. Not necessarily to buy one that day. I had already been to two other dealers, one Ford and one Chev and checking out the different engines available. Not necessarily to buy one that day. I had already been to two other dealers, one Ford and one Chevy. William Arguello my salesperson met me at the door and we test drove 3 different vehicles with 3 different engines. Everyone was knowledgable, helpful and very courteous. The pricing was good and I ended up buying an F-250 that day. Kenny Wilder, the finance mgr. was very professional, courteous and efficient. I have purchased a Lot of vehicles over the years and overall it was as pleasant an experience as I have had buying a vehicle. More

In 41 years of buying vehicles, this was the most pleasant experience I've ever had. From Terry Rich to Jason Howell and on down, everyone was friendly, patient, and very helpful. pleasant experience I've ever had. From Terry Rich to Jason Howell and on down, everyone was friendly, patient, and very helpful. More