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Five Star Ford

North Richland Hills, TX

4.9
8,583 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,583 reviews

June 08, 2011

Called Melvin on Friday morning. Great service. Made a deal for our new 2012 Boss 302 Friday Pm. Flew from Minneapolis to Dallas on Saturday morning. Melvin picked us up at the airport at 11:30. Went ov More

by RobynRaces
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Melvin
June 07, 2011

Mr. Andrews was very professional, knowledgable and frindly. He gave me a no pressure sales experience and helped to get me a good deal on my new truck. More

by rcooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Andrews
June 07, 2011

Rick Dike helped me find the perfect truck on the lot. I had very specific requirements which were far exceeded with the discounts Rick helped me get I could afford everything I wanted and then some. Lee w More

by tjc88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Dike, Kenny, Lee, Kenneth Wilder
June 04, 2011

Awesome dealership-great selection and Rick was terrific to work with. The financing and paperwork were taken care of by a very competent finance staff. We did not have to worry about getting the vehicle re More

by cbailey0228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Dike
June 02, 2011

My family and I arrived at Five Star to look at the new 2012 Ford Focus. Joe approached and introduced himself to us. We went over the car and found a hatchback which I was interested in. Turned out ano More

by erikhansen29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ferrantelli and finance guy (last office by back exit), Joe Ferrantelli
June 01, 2011

Though my car buying experience took 7 hours, overall it was a great one. My salesman (William Perez) was friendly & thorough & my finance rep (Daniel Flores) was wonderful. I worked with Jeff Crabtree seve More

by crenfro79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : William Perez, Jeff Crabtree, Daniel Flores
June 01, 2011

I've bought 4 trucks from the dealership and every experience has been great. Tony, Justin, william, stephen have all been there for me every time I've needed anything. I will recommend them to all. I More

by Tlmac210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Compton, William, Justin Compton
June 01, 2011

I have prurchased over 28 vehicles since 1994 and without a doubt this was one of the best experiences I have had. The organization of the the sales process is great -- from the Hosts/Hostesses that spread a More

by marclm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Compton; and Kenny Ross, Justin Compton, Kenneth Wilder
June 01, 2011

Mark was a true professional, very thorough, knowledgeable and no-nonsense. He handled my trade and made a concerted effort to meet my price point. Financing was pre-approved making the transa More

by dlancelot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lancaster, Mark Lancaster
June 01, 2011

David guided us through all aspects of the purchase. He took all the time with us that we needed. He never once looked at his watch giving us the impression that we were holding him up from another deal. More

by lpstonefw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Deger, David Deger
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