Five Star Ford

All went out of their way to make sure that I was a happy and satisfied customer, up to and including Tony Pack. Kelly in sales, Kenny in finance,all were above and beyond. The overall experience was great. and satisfied customer, up to and including Tony Pack. Kelly in sales, Kenny in finance,all were above and beyond. The overall experience was great. 5 Star is my choice for all my future service and purchase needs. More

My wife and I were very happy with our sales representative, Jeff Smith, and Five Star Ford. Jeff made the new car purchase process very pleasant and stress free. Even though we took a few days representative, Jeff Smith, and Five Star Ford. Jeff made the new car purchase process very pleasant and stress free. Even though we took a few days to make ourr decision, we never felt pressured to hurry. Jeff knew the answers to all our questions or quickly found the answer. This was the 4th vehicle we have purchased from Five Star and we are pleased with the experience. Everyone we dealt with was friendly, helpful and knew what they were doing. More

This experience was one of the best that I have ever had in buying a new vehicle. There was no pressure, and was made to feel at home. David and Patrick were very knowledgeable about the vehicle. Thank you in buying a new vehicle. There was no pressure, and was made to feel at home. David and Patrick were very knowledgeable about the vehicle. Thank you for the hard work they do!!! I appreciate it so much. More

I loved working with Jay. We were able to take of the details over the phone and internet which worked great for me as I live 175 miles from the dealership. There were no surprises when I arrived at the details over the phone and internet which worked great for me as I live 175 miles from the dealership. There were no surprises when I arrived at the dealership to sign the papers and take delivery on my new Ford Escape. My family loved the vehicle and we couldn't be happier. More

I have now purchased many cars from 5 Starford all the way back to Sam Linguard Ford days in Hurst. The experience of the last few purchases have been easy. when i show up i am usually buying not looking way back to Sam Linguard Ford days in Hurst. The experience of the last few purchases have been easy. when i show up i am usually buying not looking. The process is quick and easy without much pressure. More

Justin and the team worked hard and fast to get us the best price possible on our new Ford Edge. We couldn't be happier with the car, the people, the service, and the experience! Best car buying experie best price possible on our new Ford Edge. We couldn't be happier with the car, the people, the service, and the experience! Best car buying experience I have had to date! I am confident that if we do have any problems, that we can cout on them to fulfill our needs. More

I was very impressed with Kelly Addinton as well as the rest of the staff during my experience at Five Star Ford. Not only was he friendly and personable, he was also very knowledgeable about the Escape. H rest of the staff during my experience at Five Star Ford. Not only was he friendly and personable, he was also very knowledgeable about the Escape. He did follow up with me and make sure he had answered all of my questions, but did it without being pushy or making me feel like I was pressured into a decision. As I was going through the entire process everyone I worked with in after market sales and financing was very friendly made me feel at ease. I would definitely recommend Five Star Ford to friends and family. More

Mike was very friendly and very accommodating in showing me the options that I had in purchasing the car. I looked at the Fiesta and the Focus and was very helpful. The price that Tony gave me was excelle me the options that I had in purchasing the car. I looked at the Fiesta and the Focus and was very helpful. The price that Tony gave me was excellent and made purchasing a new car possible. I will recommend Five Star Ford for anyone purchasing a car. Thanks for a good experience. More

Lee Clanton at Five Star Ford ranked high in every category. The price was by far the best by several dollars. I had a great buying experience because I was able to to build and pick the automobile category. The price was by far the best by several dollars. I had a great buying experience because I was able to to build and pick the automobile I wanted. Every person at Five Star Ford has been exceptionaly courteous and nice. I am extremely pleased with the build quality of my new Mustang. Every person I came in contact at Five Star Ford displayed a high level of quality and pride at the job they were assigned. Finally, the customer service at Five Star Ford is second to none. Once you enter the lot, you are treated with a high degree of respect and given exceptional attention regardless of the vehicle you purchase. Every customer is important at Five Star Ford. I enjoyed the "zero pressure" sales technique that Lee displayed. Most, if not all, car salesmen would probably say I am a very difficult and picky customer (I am), regardless, Lee treated me with respect and gave me exactly the service and product I desired. Thank you for a job well done. More

My experience at Five Star Ford was tremendous; truly more than I could have asked for. Just moving to Texas from Boston, Massachusetts I was hesitant about visiting a car dealership due to the fear of h more than I could have asked for. Just moving to Texas from Boston, Massachusetts I was hesitant about visiting a car dealership due to the fear of how I would be treated being in a new place. Before I went to Five Star Ford I visited a different dealership where I was rushed, forgotten about, left in the showroom and out in the lot, and left to wait while another customer was helped. I was disappointed to say the least. I had been researching the Ford Fusion for some time and had been playing around on the Ford website for quite some time so I decided to give it another try, this time at Five Star Ford. I knew right away this experience was going to be vastly different, for the better. The lot and showroom were extremely clean and welcoming and I was greeted immediately by friendly staff members. I found my way over to the Fusion when Carlos asked if we needed any help. He began to go through the difference between the different Fusion models, telling me about the gas mileage and the benefits of the Sync system. From there we went out on a test drive where Carlos showed us the bluetooth features and explained the difference between a v4 and v6 engine. Carlos was extremely helpful, friendly and honest and not in the least bit pushy. He listened to what I wanted and didn't try to convince me or sway me to change my mind so he could make a profit. After my test drive Carlos introduced me to Lee so we could find the exact model Fusion I was looking for. Lee was extremely friendly and eager to work with me, thorough and patient as he listened to everything I was looking for and made sure that the car he found had everything I wanted. Lee explained the process and what he was doing to find the car I wanted because it wasn't on the lot. As we began to go through the finances Lee explained step by step and line by line what each number meant and worked with me on the pricing. Seeing that this was the first car I was looking at so far away from my family they wanted to check up on me and make sure I was getting a good deal, so Lee was even patient enough to speak with my Uncle on the phone and talk numbers and figures with him. Once I decided on the car I wanted Lee kept me updated every step of the way until my car arrived. He had it cleaned, detailed and ready when I arrived at the dealership to pick it up. Again Lee went through the numbers to make sure I understood everything and to answer any questions. Lee then went through the features of the car and the sync system and even showed me how to use the sync system to receive turn by turn directions. Even after I left Lee called to make sure that everything was going smoothly and to make sure I was happy with my purchase. With such amazing treatment I would absolutely recommend Five Star Ford to anybody even remotely interested in a car. More